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All reviewsindianapolis airportearly flightgreat hotelshuttle servicegarden innpark and flyfree shuttlerental carfree breakfastminute driveroom was clean and comfortablebusiness tripexcellent staypleasant staythe breakfast areastayed one nightfitness center
We arrived in from our flight around 1am and called the hotel for the free shuttle. So thankful they provide this service. Everything was fine with our room, and we requested a late check out of noon to catch up on sleep. Missed the free...More
1 Thank Lindsay F
Response from Shannon F, Sales Coordinator at Hampton Inn & Suites Indianapolis-AirportResponded 27 June 2017
Dear Lindsay F,
We are so happy that you enjoyed your accommodations with us on your recent trip! Thank you so much for sharing your experience regarding our prompt, 24 hr shuttle service as it is our goal to never make a guest wait for...More
Hotel is kept clean and inviting. Staff does not recognize visitors as Diamond Members unless you force the issue. Getting the Gold/Diamond Member snacks from the front desk is yet another challenge. I asked several times for a drink and finally got a bottle of...More
1 Thank Albert E
Response from LJ C, General Manager at Hampton Inn & Suites Indianapolis-AirportResponded 14 June 2017
WOW was I shocked to see this review! After speaking to the staff and following up with the department heads I have not been able to locate a letter from you. However I would love to hear from you, my goal is to have all...More
I gave this hotel say four stars simply because of service. The shuttle driver was friendly and the pick up was relatively fast. The front desk clerk, Brian, was extremely friendly and made me feel welcomed. The hotel looked pretty new and the room was...More
1 Thank Adrian L
Response from Shannon F, Sales Coordinator at Hampton Inn & Suites Indianapolis-AirportResponded 10 June 2017
Dear Adrian L,
We truly appreciate your choosing to stay with us and for providing a review of your experience here. I am so happy that you found our staff to be friendly and welcoming and we thank you for recognizing them for that. It...More
We stayed here for this years Indy 500. The staff was very nice and welcoming. And then the morning of the race they had all kinds of snacks and water for us to pack to take to the race!!! It was a great gesture that...More
1 Thank haleybale
Response from Shannon F, Sales Coordinator at Hampton Inn & Suites Indianapolis-AirportResponded 22 June 2017
We were delighted to have you as our guest for this year's Indy 500! I thank you for sharing your Hampton experience here for all of our future guests to know what it means to have Hamptonality! We love seeing the same guests...More
In most of my travels, I have been able to find in nice hotels with good amenities and friendly staff. This is more than a nice hotel due to the delightful, friendly, helpful staff. I will stay here every time I am in the Indy...More
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1 Thank Judy H
Response from Shannon F, Sales Coordinator at Hampton Inn & Suites Indianapolis-AirportResponded 6 July 2017
Dear Judy H,
How wonderful to share this review of your experience as our guest! Our staff strives to deliver friendly, helpful service to everyone, every stay. We appreciate your recognition of their efforts and look forward to seeing you here again!
Response from Shannon F | Property representative |
I'm so sorry that I had not replied to your comment sooner. I do see that Sharon S provided you with some information that was quite helpful. I do hope that you had a great trip and a wonderful stay at our... More
I'm so sorry that I had not replied to your comment sooner. I do see that Sharon S provided you with some information that was quite helpful. I do hope that you had a great trip and a wonderful stay at our hotel.