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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

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Overview
  • Excellent59%
  • Very good28%
  • Average0%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (21)
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12
6
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12
6
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2
1
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All reviewsinstant oatmealrecommend this hotelroom was cleanfront desk staffgreat hotelesadishwasherpropertyshower
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1 - 5 of 21 reviews
Reviewed 18 March 2018 via mobile

Staff was friendly and accommodating. Room was clean and on par with what you'd expect. The pool area was closed for the season during my visit. Check in was quick and easy. The common areas and grounds were clean and well kept.More

Thank Jon F
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 19 March 2018

Jon, thanks for being our guest and reviewing your experience at our hotel. We are glad to read you liked the service provided by our courteous staff and that you were impressed with your well-appointed room. It was a pleasure having you with us, and...More

Hotel's Favourite
Reviewed 27 November 2017

This is my first time stayed in Extended Stay America. The room was clean and nice with a very comprehensive kitchen, including a full sized refrigerator. The front desk staff, Raymond, was very friendly. Overall the stay was joyful. It would be better if the...More

Thank jwtnny
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 28 November 2017

Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look...More

Reviewed 17 December 2017

The only issue I experienced was some of the outlets were not working. The room was very nice and very clean and I had no issues other than the electrical. The staff was extremely friendly and the reservation was easy online.More

Review collected in partnership with Extended Stay
Thank Keona S
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 18 December 2017

Keona, thanks for staying at Extended Stay America and for the feedback. We are glad to read you were impressed with your spotless room and that you liked the service offered by our staff. We value your observation and have taken a note of it....More

Reviewed 4 December 2017 via mobile

Recently stayed at this property for the Big Ten Championship and would not recommend. Rooms are outdated and there is an oil refinery close by and the air smells. The air from the outside stunk up our room. The heating/cooling units are outdated and not...More

Thank DanOyer
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 5 December 2017

Thank you for your review. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Reviewed 3 December 2017

Work trip. The staff was fantastic!! Want to put out a shout out to Margarita the GM of the property. She always made it feel like home. The star is super friendly and I enjoyed my stay there thank you so much. Rusty!!!More

Review collected in partnership with Extended Stay
Thank Darrell R
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 4 December 2017

Darrell, thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our attentive associates left you with a good impression of our hotel. We work hard to provide high levels of service,...More

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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Indianapolis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Indianapolis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Questions & Answers
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Whitaker1214
14 April 2016|
Answer
Response from Karen D | Reviewed this property |
I'm sorry, I don't know. Our stay was paid for by my husband's company.
0
Votes
ChooiPing
22 December 2015|
AnswerShow all 6 answers
Response from Kenneth M | Reviewed this property |
Don't stay here m8, trust me.
0
Votes
ren w
9 February 2015|
Answer
Response from Adrian V | Property representative |
service hours for the shuttle are 5AM-9PM
0
Votes
Room Tips
"No good rooms here"
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"Definitely get a room on the 'away' side of the interstate."
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