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Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South\/Greenwood
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475 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis South/Greenwood
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Showing 474: English reviews
Reviewed 11 September 2016

The Garden Grille and Bar is wonderful! Dawn, our server, made our visit very pleasant! The facility is very clean, bright and inviting. It is a perfect place to rest, relax, kick-back and enjoy a little slice of life away from the daily routine!

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Helpful?
Thank Willard S
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking the time to submit a review of our hotel. The entire team is happy to hear that you enjoyed your visit along with meeting Dawn at the bar. It is great to hear that we were able to provide you with a relaxing escape during your time with us. Thank you again and we look forward...

Greenwood, Indiana
Reviewed 9 September 2016

Great mattress, better than home! Awesome service. Gave us free breakfast our whole stay because there was cleaning crew in our room while we were checking in. By the time we arrived at our room from the front desk they were gone. We were not really inconvenience however we did appreciate the gesture.

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Helpful?
Thank Cheryl L. H
Management response:

Thank you for your review, Cheryl! We are so glad you had an enjoyable stay. Please let us know if we can ever be of assistance with any future events you may have coming up. Looking forward to seeing you again!

Marlborough, Massachusetts
Reviewed 7 September 2016

Stayed here for a wedding Labor Day Weekend. The staff were warm and gracious. The rooms were clean and fresh. It was a busy weekend for the staff but they went out of their way to accommodate our need to have a late check out due to our flight. Will will stay here again the next time we are in...

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Helpful?
Thank lenay y
Management response:

Thank you for taking the time to write us a review, Lenay! We are pleased that we were able to meet your expectations and we hope you had a wonderful time at the wedding. We look forward to welcoming you back in the future!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 September 2016 via mobile

Got here a good 10-15 minutes after the closing time for the restaurant on a Sunday night when every other place to eat is dark! Front desk clerk expertly picked up the phone, checked with the kitchen and I scooted to the bar where Dawn took my order. And I didn't have cold food...I had a steak. Potato. Grilled veggies...

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Helpful?
1Thank A TripAdvisor Member
Stephanie B, Director of Sales at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your wonderful review! We are so happy to hear that you found the service at the hotel to be top-notch. We will let the employees know that you left them a review and we hope you will stay with us again soon. If you need anything in the meantime, feel free to reach out to the hotel.

Reviewed 4 September 2016

During the past 10 days we drove across the southern US and this property was one of the best (the other great one was in Texarkana - more on the next review). When we checked in, they handed us water and made sure that all of the arrangements we had made were addressed. We would highly recommend this hotel.

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Helpful?
1Thank Pashkenaz
Management response:

Thank you for the great review. Our entire team is here to take care of our guest and We are glad that we were a positive part of your long trip. We look forward to seeing you again when you are in this area and please let us know if there is anything else we can do for you!

Reviewed 1 September 2016

The staff was welcoming and helpful upon our late arrival. The lobby was very nicely appointed with conversation areas, a bar and eating area. Our room was clean and nicely decorated with no signs of wear and tear. We arrived too late for dinner but we had breakfast at the restaurant before departing the next morning. It was a combination...

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Helpful?
Thank Jaye S
Management response:

Thank you for taking the time to write us a review! We are looking forward to welcoming you back in the future. Please let us know if we can ever assist you with events as well.

Palatine, Illinois, United States
Reviewed 31 August 2016

Near the freeway. Hotel appeared to be rather new. Nicely appointed clean room. Nice pool area. Good breakfast in the morning. Cookies and coffee are always a welcome addition. Well lite parking area. A nice place to stay.

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Helpful?
Thank Donald A
Management response:

Thank you for your review! We are glad you enjoyed your stay with us. Let us know if we can ever be of service for event space as well. Looking forward to seeing you again in the future.

Greenwood, United States
Reviewed 30 August 2016

The staff working there were more than willing to help with anything we needed. Bob, I believe was the manager that morning we need some food warmed for our family and wedding party. He made sure we were well taken care of, had drinks, and made it like home. We thank Will for granting us the upgrade, Angela for serving...

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Helpful?
Thank Austin Z
Management response:

Thank you for your review and kind words. We are happy to hear you enjoyed your stay. We always strive to provide the best possible service and experience and we are looking forward to serving you in the future!

West Bloomfield, United States
Reviewed 29 August 2016

I left the leather belt in the room when I checked out. I found out that I left it at the room, so I called the hotel for any reporting of items left. The housekeeping was gone for the day. They didn't call me back on the following day, so I called, but they didn't have any answer on this...

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Helpful?
Thank Yasunori K
Management response:

Thank you for your review. We apologize that your experience was not as we would have hoped and regret the miscommunication on our part. We have sent you an email confirming that the belt has been placed in our housekeeping office in order to best protect the item. As soon as we receive your contact information, we will gladly ship...

United States
Reviewed 19 August 2016

The Hilton Garden Inn in Greenwood, In. was absolutely a great & wonderful experience. Great location too. The staff members are all very friendly & accommodating! The hotel & room were pretty clean & tidy. We would definitely stay there again when we return to South Indianapolis.

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Helpful?
1Thank Margaret M
Stephanie B, Director of Sales at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your review. We truly appreciate your kind words about our staff and hotel. We look forward to welcoming you back to the hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Address: 5255 Noggle Way, Indianapolis, IN 46237-8583
Region: United States > Indiana > Indianapolis
Price Range: RM563 - RM922 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis
Hotel Style:
#6 Romantic Hotel in Indianapolis
#18 Family Hotel in Indianapolis
#35 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis South/Greenwood staff and other travellers.
2 questions
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Onsted, Michigan
2 months ago
Indianapolis, Indiana
22 days ago

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Questions? Get answers from Hilton Garden Inn Indianapolis South/Greenwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rood is a good room”
 of 5 bubbles VernO_11, 2 Nov 2016 | Read review
“Run away from this hotel, it's not worth the aggravation.”
 of 5 bubbles patriciac340, 11 Sep 2016 | Read review
“Try to stay on the west side away from the Interstate noise.”
 of 5 bubbles 610willards, 11 Sep 2016 | Read review
“Requested a room with easy elevator access, had no issues with noise from those or from other guests..”
 of 5 bubbles 446jayes, 31 Aug 2016 | Read review
“ask for a quiet room..some rooms face the highway”
 of 5 bubbles DonaldA864, 31 Aug 2016 | Read review
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