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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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390 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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Valparaiso, Indiana
Reviewed 2 days ago NEW

We used SpringHill Suites due to the proximity to Lucas Oil Stadium for the Supercross event two weeks ago. When arriving, it was a little confusing as to where we should go for check-in, but your best bet is to go to the underground parking lot directly after the small valet parking in front of the main entrance. The hotel...

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Thank Kate W
Fort Wayne, IN
Reviewed 2 weeks ago via mobile

Stayed during a busy weekend in Indy and barely knew anyone else was there. When we checked in the lobby was full of teenagers and I thought for sure we were in for a loud night. Very glad to be wrong. We didn't hear anything that night. Comfortable beds, clean room and good breakfast.

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Thank djmmalf
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We really appreciate you taking the time to review our hotel and post your comments. So glad to hear you enjoyed your time in Indy. See you soon!

Reviewed 2 weeks ago via mobile

After much review of Indy hotels, we choose this one. Great choice. Renovated hotel and all rooms besides 2nd floor. Our room was perfect, except for the fact that the toilet is in a different room than shower. Closet is between the two. Not super horrible, but different. Spacious double bed suite with sofa bed, wet bar with microwave and...

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1Thank travgu
Kokomo, Indiana
Reviewed 3 weeks ago

I loved my king suite. it was perfect and In a good location downtown Indy. it was clean and comfortable and the front desk person was really nice. I really liked the shower and toilet in 2 separate rooms. I will be staying again

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Thank sholimon27
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

sholimon27, We're thrilled to hear how much you enjoyed yourself while being our guest. We look forward to your next visit.

Sidney, Ohio
Reviewed 9 February 2017

We usually go to Indianapolis once a year and have stayed at several different hotels downtown. This is by far my favorite. The rooms are very nice and updated and it is right in the middle of all the action.

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2Thank matty9962
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

matty9962, "Your favorite!" Wow...do we love hearing that! We hope you'll continue to choose us as your home away from home each year. Thank you for being our guest.

Chicago, Illinois
Reviewed 4 February 2017

Stayed one night while on business. Room was newly redone -- clean, nice decor, quiet, comfortable with all of the extras. Lobby has been completely re-done -- much more spacious breakfast area (breakfast is included) with plenty of seating. BEST scrambled eggs and sausage I've ever had from a hotel "included" breakfast bar. Desk service is quick, friendly and accommodating....

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1Thank paintgirlchgo
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

paintgirlchgo, Thank you for this raving review. I am happy to share that our new state-of-the-art Fitness Center is now open so you can add more more thing to your list of things to look forward to. It has brought so much joy to our jobs to hear how much our guests are loving all of the new updates to...

Ada
Reviewed 29 January 2017 via mobile

Had a nice stay. Room very nice layout and lots of extras (microwave, refrigerator, desk, sitting area) The only bad thing is that they are renovating and we couldn't use the pool right now. Otherwise, nice hotel!!

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Thank emeredith2011
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

emeredith2011, We're so glad you had a nice stay. I promise our construction will be worth it the next time you visit. We just re-opened our lobby and fitness center and guests are loving it!

Mechanicsburg
Reviewed 28 January 2017 via mobile

This is a good hotel that is located right downtown. The room was clean and the staff were polite and prompt. The breakfast was the typical continental at most chains and was stocked and attended to with competence. I would certainly stay here again. If you are going to Lucas Oil Stadium it is certainly close enough to walk to,...

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Thank Sjfotos
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Sjfotos, Isn't our downtown location great? There is so much to see and do that most guests never even move their vehicle from the garage. It brings us so much joy to hear you loved exploring Indy with us.

Tampa, Florida
Reviewed 21 January 2017 via mobile

As a platinum rewards member, I am familiar with what to expect from a springhill and this one sorely lacks. I waited over 2 hours for pillows and towels. The pillows we requested before arrival. The staff was rude and condescending. I've been experiencing worse and worse customer service at Marriott properties over the last year and this particular Marriott...

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Thank 960justind
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

960justind, I am sincerely sorry for the experience you had at our property. It in no way depicts what we stand for as a team or company. Your loyalty to Marriott as well as our property means a great deal to us. We know the value of your 200 room nights a year and want to win you back! If...

Reviewed 16 January 2017 via mobile

Our stay was very enjoyable. The staff was friendly, courteous, and professional. The rooms were clean. They are in the middle of a refurbish in the lobby area, but it did not distract from the enjoyment of our stay.

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Thank Thomes1993
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thomes1993, I am so excited to share our lobby is now open and guests are raving about the new updates. We hope your travels bring you back to enjoy it as much as we enjoyed having you.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204-2712
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM553 - RM1,506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Downtown staff and other travellers.
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Questions? Get answers from SpringHill Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the new rooms”
 of 5 bubbles Penelope737, 3 Jan 2017 | Read review
“All the rooms are very large and quiet, there were 47 of us travelling and everyone was quite happy with their suites.”
 of 5 bubbles Maggiet1946, 29 Nov 2016 | Read review
“I was on floor 3 butdid not have a bad experience with traffic noise.”
 of 5 bubbles andygrice2016, 27 Sep 2016 | Read review
“Higher floors have a good view of the downtown.”
 of 5 bubbles poogie88, 10 Sep 2016 | Read review
“Higher floors usually have a good view of downtown Indianapolis”
 of 5 bubbles palomah1, 14 Aug 2016 | Read review
5 of 5