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SpringHill Suites Indianapolis Downtown

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Traveller (56)
Room & Suite (47)
Storyboard
Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“toilet and sink”(14 reviews)
“front desk”(74 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
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Additional information
Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
Hotel packages
Hotel deals
Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
Hotel packages
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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Traveller rating
243
161
42
16
10
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LanguageEnglish
243
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42
16
10
Show reviews that mention
All reviewstoilet and sinkconvention centerfront deskmarriott complexself parkwhite river state parkvictory fieldseparate roomsncaa headquarterswithin walking distancesitting arealucas oil stadiumparking garageoatmealroom layoutfree breakfastsausage patties
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1 - 5 of 472 reviews
Reviewed 5 days ago via mobile

Great hotel close to NCAA HQ’s for meeting. Friendly, friendly, friendly! From check-in to checkout the staff was super friendly. I certainly did not have a problem with cleanliness. The room was spotless and well appointed. Like the walk in shower and separate toilet areas....More

Thank Michael B
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 3 days ago

Greetings Michael B, Thank you for the terrific review! We are delighted that you enjoyed your stay with us and look forward to the opportunity to serve you again in the future. Kindest Regards, Brent Pope Assistant General Manager

Reviewed 1 week ago via mobile

This property is connected with a Courtyard property. A couple years ago, we stayed on the Courtyard side and they were remodeling at the time. We said we would not be back after that stay. However, we decided to stay last nite, except we stayed...More

Thank Kharaktor
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 1 week ago

Greetings Kharaktor, Thank you for staying with us and for posting your review regarding your experience. We extend our sincerest apologies for the cleanliness issues that you incurred during your stay. Our housekeeping team takes great pride in their work and we will be sure...More

Reviewed 2 weeks ago

The hotel associated welcomed us the gratitude and smiles. The room was so clean and bed very comfy. I love the modern open layout of the room!!! The location make it easy to take a nice safe evening walk along the canal and enjoy the...More

Review collected in partnership with this hotel
Thank Kendraxoxo
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 2 weeks ago

Greetings Kendraxoxo, Thank you for staying with us and for the great review! We're thrilled that you enjoyed your stay and that you were able to take advantage of some of our nearby attractions. We look forward to the opportunity to serve you again in...More

A TripAdvisor Member
1
Reviewed 2 weeks ago

I absolutely love your facility. Your staff was friendly and professional. The rooms were fabulous! The breakfast was a nice kickoff for our day! You are by far my favorite hotel in the city! I loved the location as it was withing walking distance (across...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 2 weeks ago

Greetings and thank you for the great review! We're delighted that you enjoyed your stay with us and that you were able to take advantage of our downtown location. We look forward to having you stay with us again in the future. Kindest Regards, Brent...More

Reviewed 3 weeks ago

So we went to check in and they didn’t have our room clean. So we had to wait 2 hours to get our room. They didn’t offer us a discount at all for not having a room when we got there. Also they didn’t clean...More

Review collected in partnership with this hotel
Thank larsmcclave
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 3 weeks ago

Greetings larsmcclave, Thank you for staying with us and for providing your honest feedback regarding your recent experience. I would like to sincerely apologize for the service issues you incurred. As a teaching moment, we will be sure to share your comments with the proper...More

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About
Description
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center ...More Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Restaurant
Pool
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (47)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RScottN
14 June 2017|
AnswerShow all 6 answers
Response from carol |
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
1
Vote
travgu
5 March 2017|
AnswerShow all 5 answers
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
2
Votes
Chris M
1 December 2016|
AnswerShow all 3 answers