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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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397 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Reviewed 6 days ago NEW

I booked an advance purchase rate for two nights this past weekend. I called Friday to say our plans had changed and we would be checking in Saturday morning instead of Friday. When I arrived Saturday morning, I was informed I was a no show and had been charged a fee of one night. Since I had already paid for...

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Helpful?
Thank Nibbs4
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Nibbs4, Thank you again for sharing your experience. I am so glad our Front Office Manager was able to speak with you in person and take care of the refund and ensure you were taken care of.

Arlington, Virginia
Reviewed 1 week ago

Ok hotel, nothing special in the end, just an average hotel which explains the 3 star rating. The room was not as clean as it should be .. found quite a bit of hair in the shower that was not mine. And the vent in the bathroom was filthy. The breakfast was also not good. There was no choice. I...

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Thank PlateMan
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

PlateMan, We appreciate your feedback and look forward to continuously improving for your next stay. We strive to exceed guest expectations and know that you will not be let down again.

Olathe, Kansas
Reviewed 1 week ago

We had some initial booking trouble when we got there but they more than made it right--above and beyond. Great location, super clean, comfy, delicious breakfast, large workout area. We'd definitely stay again.

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Thank nkm615
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

nkm615, Thank you so much for allowing us the opportunity to take care of you. We can't wait to have you back!

Reviewed 2 weeks ago via mobile

I booked this room through Expedia for a decent deal. It is in the heart of downtown which is nice. Parking is either self (structure) or valet. I should've sprung for valet since it is only $4 more, but we do get our car in and out a lot. The rooms were very clean, and we were able to check...

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Helpful?
Thank Natasha V
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Natasha V, Thank you for choosing our downtown location for your recent visit to our great city. We know you have many lodging options when visiting. It means the world to us that you gave us the opportunity to create your home away from home.

Chicago, IL
Reviewed 2 weeks ago

Was here for 3 nights for volleyball tournament last weekend. This hotel exceeded my expectations -- our room felt new, the beds and bedding were as comfortable as any I've slept in (5 star worthy), very clean bathrooms -- in fact, there was a separate powder room with sink/toilet and then a larger bathroom with a long countertop/sink, and a...

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Thank Sarah40Chicago
Athens, Ohio
Reviewed 3 weeks ago

Stayed here for a week for a conference in December. Loved the free breakfasts and work out room. Our room was great and had a microwave and small fridge. I also liked the desk area to work out. There is a room with a shower and sink and a smaller room with a toilet and sink which is nice to...

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Thank christy1030
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

christy1030, We're delighted to hear we met your every need! We can't wait to have you back!

Sullivan, Indiana
Reviewed 3 weeks ago

Right on curve of Washington St. Parking was $29 a day. $169 per night. We had a king. Couch folded out to a single. Very narrow space around bed. Nice decor. Room appeared clean until I looked at floor along bed/wall. Needed a good dusting too. Small bathroom with a large, glass shower. Medium water pressure. No safe. Has a...

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Thank AlysaS945
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

AlysaS945, We're glad to hear you enjoyed our recent updates to the property. We have had so much fun sharing it with our guests. Your personal recommendation means the world to us!

Valparaiso, Indiana
Reviewed 4 weeks ago

We used SpringHill Suites due to the proximity to Lucas Oil Stadium for the Supercross event two weeks ago. When arriving, it was a little confusing as to where we should go for check-in, but your best bet is to go to the underground parking lot directly after the small valet parking in front of the main entrance. The hotel...

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Thank Kate W
Fort Wayne, IN
Reviewed 14 March 2017 via mobile

Stayed during a busy weekend in Indy and barely knew anyone else was there. When we checked in the lobby was full of teenagers and I thought for sure we were in for a loud night. Very glad to be wrong. We didn't hear anything that night. Comfortable beds, clean room and good breakfast.

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Thank djmmalf
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We really appreciate you taking the time to review our hotel and post your comments. So glad to hear you enjoyed your time in Indy. See you soon!

Reviewed 14 March 2017 via mobile

After much review of Indy hotels, we choose this one. Great choice. Renovated hotel and all rooms besides 2nd floor. Our room was perfect, except for the fact that the toilet is in a different room than shower. Closet is between the two. Not super horrible, but different. Spacious double bed suite with sofa bed, wet bar with microwave and...

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1Thank travgu

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204-2712
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM506 - RM1,532 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotwire, Booking.com, Expedia, Hotels.com, Travelocity, Priceline and TripOnline SA so you can book your SpringHill Suites Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Downtown staff and other travellers.
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Questions? Get answers from SpringHill Suites Indianapolis Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the new rooms”
Penelope737, 3 Jan 2017 | Read review
“All the rooms are very large and quiet, there were 47 of us travelling and everyone was quite happy with their suites.”
Maggiet1946, 29 Nov 2016 | Read review
“I was on floor 3 butdid not have a bad experience with traffic noise.”
andygrice2016, 27 Sep 2016 | Read review
“Higher floors have a good view of the downtown.”
poogie88, 10 Sep 2016 | Read review
“Higher floors usually have a good view of downtown Indianapolis”
palomah1, 14 Aug 2016 | Read review
5 of 5