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SpringHill Suites Indianapolis Downtown

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Traveller (56)
Room & Suite (47)
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Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“toilet and sink”(14 reviews)
“front desk”(72 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
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Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
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Reviews (470)
There are newer reviews for SpringHill Suites Indianapolis Downtown
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LanguageEnglish
240
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10
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All reviewstoilet and sinkconvention centerfront deskshower areaself parkvictory fieldwhite river state parkseparate roomsncaa headquarterswithin walking distancesitting arealucas oil stadiumparking garageoatmealroom layoutother hotelsthe breakfast area
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11 - 15 of 468 reviews
Reviewed 30 April 2018

When I arrived, it was 3 hours before check in. The clerk was welcoming and escorted me to the elevator, demonstrating how to use the keyed elevator. The room was comfortable and I was able to combine work from the desk in the room, conference...More

Thank Pat B
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 20 May 2018

Greetings Pat B, Thank you for staying with us and for the great review! We're delighted you enjoyed your stay and were able to enjoy some of the amenities that downtown Indianapolis has to offer. We look forward to serving you again next time your...More

Reviewed 26 April 2018 via mobile

Stayed here for a lacrosse tournament in April. Awesome location if you want to explore town. Hotel was very clean. Awesome workout room. Beds were comfortable. Hotel seemed on the newer side. Employees were respectful and helpful. Downside was the parking garage. The hotel card...More

Thank Kristen L
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 30 April 2018

Greetings, Thank you for staying with us and for providing your feedback about our property. We are delighted that you enjoyed your stay and were able to enjoy some of our amenities. We are very sorry about the challenges with the parking garage and will...More

Reviewed 25 April 2018 via mobile

Stayed here for an event at the convention center. It was easy to get to and parking was simple. The walkway access to the convention center & other areas was awesome. Wished the weather was nicer that weekend to walk around the area - lots...More

Thank Hollie A
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 30 April 2018

Hollie A, Our sincerest appreciation for your kind and thoughtful review of our property! We are thrilled that you enjoyed your experience and look forward to the opportunity to serve you again in the future. Best Regards, Brent Pope Assistant General Manager

Reviewed 25 April 2018 via mobile

We were very happy with our stay at the SpringHill Suites. We were within walking distance to events, shopping, and great dining options. We could even see part of the Indians baseball game from the hotel. We’ll definitely be going back!More

Thank Suzie R
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 30 April 2018

Greetings Suzie R, Thank you for staying with us and for the terrific review! We're happy you enjoyed your stay and were able to enjoy some of what downtown Indianapolis has to offer! Looking forward to having you stay with us again in the future!...More

Reviewed 24 April 2018

This has been my third or fourth stay at the SpringHill Suites Indianapolis on Washington Street, and it was the best. The room was great, i was well taken car of by the staff and it was an enjoyable 3 days. Thanks for making this...More

Thank RC M
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 30 April 2018

Thank you for the great review! We understand traveling can be difficult and are delighted that your time with us was enjoyable. We look forward to the opportunity to serve you again in the future. Kindest Regards, Bent Pope Assistant General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$147 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (47)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
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RScottN
14 June 2017|
AnswerShow all 6 answers
Response from carol |
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
1
Vote
travgu
5 March 2017|
AnswerShow all 5 answers
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
2
Votes
Chris M
1 December 2016|
AnswerShow all 3 answers
Response from Joshua B | Property representative |
Unfortunately, we do not have a pool at our hotel.
0
Votes
Room Tips
"15th floor - great views and quiet rooms"
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"Ask for a west facing room."
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"This Hotel share falicities with JW Marriot and Marriot."
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"We were on the 9th floor and it was very quiet."
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