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JW Marriott Indianapolis

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2,057 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Indianapolis
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Showing 2,022: English reviews
Reviewed 15 September 2015

From the check-in through to the check out it was a most pleasant stay. restaurants and bars were well staffed and food/beverages came quickly. Great view from both sides of the hotel. Close to Lucas Oil Field and Victory Park. Bankers Field House is also in walking distance.

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Helpful?
Thank Mike B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I'm delighted to see you enjoyed your visit to the JW Marriott and Indianapolis. It was our pleasure to have you with us and we'll be looking forward to your next visit.

Reviewed 14 September 2015 via mobile

I understand that this JW is fairly new, but the decor and carpeting already feels old and dated. Why? Just bad interior desig I guess. It's huge convention/ business hotel, so expect it to be bustling most the time when you're in town at the same time as a big event. The staff was okay, just lacked the personal feeling....

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Helpful?
Thank PaleoMom1983
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I am sorry we have fallen short of our goal to deliver a memorable experience for you. Please be assured I will share your comments with my team and we will take corrective action. Again, we value your business and hope you will one day give us a chance to regain your confidence.

Reviewed 13 September 2015 via mobile

We stayed here for a wedding over Labor Day weekend. Great hotel, beautifully designed. The staff was always very helpful. Request a high level floor for a beautiful view! The only bummer was they do not provide a complimentary shuttle to and from the airport. There is a bus that runs for $10 per person.

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Thank Amy P
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm happy to see you enjoyed your visit to Indianapolis and the JW Marriott. We hope you will return whenever you are in the area.

Mobile, Alabama
Reviewed 13 September 2015

I love the rare occasion that I enter a hotel and the staff is coming towards me asking how they can help. I don't have to flag their attention or stand waiting at the front of a line. They seemed to be a generously staffed hotel will well trained, nice people who were eager to find ways to help me....

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Thank CharlesAMIV
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We enjoy serving our guests and I'm happy to see you enjoyed your stay overall. We hope to welcome you back soon.

Athens, GA, United States
Reviewed 12 September 2015

We stayed here for three nights for a conference and this hotel is very nice, clean, and well-run. Our room was spotless, comfortable, and nicely decorated. The conference room was beautiful and super nice as well. There are several nice restaurants and a coffee shop inside the hotel as well as an indoor crosswalk to the mall. Highly recommended.

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Thank Moppa2015
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us and thank you for your great feedback. I'm happy to see your conference was a success and our team was able to meet and exceed your expectations. If you are back in the Indianapolis area, I do hope you will continue to use our facility.

Reviewed 12 September 2015 via mobile

This was my first trip to Indianapolisso I was attending a convention in that city My stay at the JW Marriott was very good I have absolutely no complaints Would highly recommend weather staying for a convention or free personal vacation. Very close to everything

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Thank Robert t
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I'm delighted to see you enjoyed your stay here at the JW Marriott. I will be sure to share your feedback with my team. Again, we enjoyed your visit and hope to welcome you back whenever you are in the Indianapolis area.

Illinois City, Illinois
Reviewed 11 September 2015

I stayed at this property for a conference and it handles a large crowd very well. The rooms are nicely done and comfortable and we had a nice view of downtown from our room. It is close to shopping and restaurants as well as near the baseball field and a museum. This is a very large hotel-over 1000 rooms and...

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3Thank Marian518
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to have you with us and thank you for bringing your experience to our attention. I understand your comment about the parking. We are comparable to many of the full-service properties in the downtown area. For more affordable pricing within walking distance, we would recommend White River State Park Garage (across from the Fairfield Inn) or...

Peach Springs, Arizona, Usa
Reviewed 9 September 2015

The hotel was very nice and had great meeting space. My room was located on top floor and had a beautiful view looking over the river and park and museums. it's in a great location downtown, next to the convention center, baseball field and museums. Only a couple of blocks from the mall and plenty of eateries.

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1Thank Lyndee H
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I am happy to see we were able to meet your expectations. I appreciate your great feedback and I hope we will be able to welcome you back soon.

Norman, Oklahoma
Reviewed 9 September 2015

The JW Marriott, downtown Indy, is a wonderful place to stay. The hotel is located in a beautiful area, close to everything downtown and even to the zoo. We walked everywhere, never requesting our vehicle for the places we visited downtown. The staff was very helpful and friendly. We will be staying here again!

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2Thank Diana N
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm delighted you enjoyed your visit to the JW Marriott Indianapolis. It was our pleasure to have you with us and we hope you will return whenever you are in the area.

Reviewed 4 September 2015

A terrific city within a fine city. I cannot leave the Marriott without commending one of the most amiable, energetic, personable young interns who did all manner of wonderful things for us from the moment we so very smoothly checked in until he bade us a sad good bye as he left for his own vacation. KENNY LEE is a...

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Thank Richard B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Wow! Thank you for your great feedback and be assured I will share your comments with Kenny, Meagan and the team. It was our pleasure serving you and we hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM862 - RM2,027 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
15 questions
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Danville
4 months ago
Washington DC, District of Columbia
5 months ago
Hamilton, Ohio
11 months ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Given the speed of the elevators, perhaps a room on a lower floor”
 of 5 bubbles jamesmI4309QX, 16 Jan 2017 | Read review
“Upper floors more recently updated.”
 of 5 bubbles bradb993, 15 Jan 2017 | Read review
“Get a room on one of the higher floors -- amazing views.”
 of 5 bubbles RonR696, 11 Jan 2017 | Read review
“You cannot go wrong with this hotel”
 of 5 bubbles Majestic001, 11 Jan 2017 | Read review
“higher floors were quiter”
 of 5 bubbles judithc718, 7 Jan 2017 | Read review
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