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All reviewsfull service marriottfront deskwaffleshot tub roomfoot ceilingsturkey sausageoff the highwaycontinental breakfastroom was cleanbedroom areaupgraded to a suitenice poolwaffle makerfresh fruitthe breakfast areastayed for one nightdefinitely stay here again
I'm not going to make this one long. But I felt compelled to write it. I was recently in Indianapolis for a reunion at the Marriott East which is on the same property. The Marriott had sold out and I booked in the "overflow" hotel,...More
Response from Daniel L, General Manager at Fairfield Inn & Suites Indianapolis EastResponded 15 September 2015
Thank you for taking the time to let my property and others know of your wonderful experience. I have had the TV replaced that was missing in the lobby so that issue is taken care of. We look forward to having you as our guest...More
My wife and I had one small problem during our stay. I won't mention the issue but it definitely needed the attention of management. We spoke with the GM and he was very accommodating. He did not blame us or pass the buck. He was...More
Thank Tibby H
Response from Daniel L, General Manager at Fairfield Inn & Suites Indianapolis EastResponded 13 September 2015
Please rest assured the issue brought to my attention was addressed. I am also happy to hear you enjoyed the restaurant across the street. I will be sure to let the restaurant manager and chef know of your experience. Marriott as a whole values all...More
It would have been nice to be close to downtown but this is a decent hotel if you want to save some coin and it's really not all that difficult to get in. The hotel was clean other than the pool area which was a...More
Response from Daniel L, General Manager at Fairfield Inn & Suites Indianapolis EastResponded 1 September 2015
I would like to apologize for the appearance of the pool during your stay. Unfortunately we experienced a leak from an above floor which caused a hole to form directly above the middle of the pool. With our guests in mind, we tried to repair...More
A mixed review. . . The room was lovely and the bed was comfy, but if we had somewhere else to go, we would have.
We arrived at the published check-in time (3:00) only to be told it was at 4:00. (Once I got to...More
This really struck a nerve. I have stayed at this property for years and understand that when a "special event" is in town the rate goes up. But a 50% increase for par at best service? There was a gaming convention(?) from what I saw...More