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Hilton Indianapolis

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1,137 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
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Cincinnati, Ohio
Reviewed yesterday NEW

Loved this hotel!!! When I checked in ....there was a picture frame on the counter welcoming me as "Guest of the Day"! I have stayed at the Hilton many time and have never experienced anything like that. We received free valet and brunch tickets. Really made my day!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kellybU7500XQ
Wellesley, MA
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

We recently stayed at The Indianapolis Hilton in downtown Indy and were just delighted to see all our friends at the hotel. I say friends because you are treated like family from the minute you arrive until the time you leave. Now the salient points: 1. Great Location-Terrific location right in the heart of downtown. Just steps to Monument Circle...

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Helpful?
Thank Exeterbos
About Hotel's Favourite Review
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Welcome back! We are thrilled to be your hotel of choice when visiting the area and thank you for your great review and continued loyalty. Hearing that we continue to exceed your expectations with the wonderful service we enjoy providing has truly made us happy. We can’t wait to welcome you and your wife back again to Hilton Indianapolis Hotel...

Muncie, United States
Reviewed 2 days ago NEW

This was a very nice hotel. The staff experience was very good, and I liked the ability to use digital check in. I felt that the cleanliness of the room was good, however, the bathroom experience was a little disappointing compared to other Hilton hotels I have stayed in. I like the downtown experience and location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank brianlN1726GL
Haubstadt, Indiana
Reviewed 3 days ago NEW

Awesome aND friendly staff, housekeeping was amazing. Room service was off the charts I will continue to syay at the hilton hotels because my last weekend experience was twice the experience I had this weekend

Review collected in partnership with Hilton Hotels & Resorts
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Thank K7122CGmichaelr
Indianapolis, Indiana
Reviewed 3 days ago NEW

Old hotel that has large rooms. I don't care how large the rooms are because it is simply someplace to sleep and take a shower. It looks as though they are doing some upgrades so be careful of your room choice, the construction noise can be a bit much. If you park in the garage......take the stairs. Obviously the elevators...

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Helpful?
Thank BigRedGuy
Menominee, Michigan, United States
Reviewed 3 days ago NEW

Hotel was located by great restaurants. We only stayed one night on our travel south. Kids loved the pool and was across the street from Jacks Donuts which were amazing! Would stay again! Easy access to interstate.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nancy L
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for taking the time to share your feedback with us in regard to your recent stay at Hilton Indianapolis Hotel & Suites. We are pleased to hear that your visit with us was exceptional and that you had an opportunity to explore much of the surrounding area of our hotel. We look forward to welcoming your return in...

Nashville, Tennessee
Reviewed 1 week ago

Much better options in Indy. Hyatt, Omni and Conrad are so much better. The room was huge, a suite. But we were on ballroom floor and smelled of Food. Closet smelled musty so did not put my clothes in. Staff was sporting their Wichita State T Shirts and had front desk decorated up. Was so unprofessional. I will spend my...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank robint639
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We appreciate the time you took to share your experiences with us. We regret that we did not meet your expectations on every level during your stay. We do offer large suites throughout our property, so we are confident our team would have been able to place you in a room away from the Ballroom. Feedback like yours helps us...

Chicago, Illinois
Reviewed 1 week ago

While the hotel itself featured a very comfy room (especially the bed) and the staff was incredibly nice, a few things held back this hotel. Generally, the hotel seems in need of an update and renovations. Simple things like backroom hardware are rusted or falling apart. Also, a major water leak on our floor shut down our hallway, which impacted...

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Helpful?
Thank Greg S
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for taking the time to share your impressions of Hilton Indianapolis Hotel & Suites! We are happy to know you valued so much of your stay with us including our hospitable service. No matter what time you reach out to our team, we are always happy to help. We certainly apologize if you had inconveniences during your time...

Bozeman, United States
Reviewed 1 week ago

When calling (as we were traveling) to make reservations at an Indianapolis Hilton property we were told that this property is right off of the interstate highway. As we had never visited Indianapolis previously we were unaware of this property's downtown location and some amount of distance from the interstate. While that was a little annoying and finding parking for...

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Helpful?
Thank 484denisek
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Thank you for your positive feedback in regards to your recent stay at our hotel. It is always our pleasure to provide our guests with outstanding customer service and comfortable accommodations to ensure their visit with us is memorable. We are delighted that we could assist in making your serendipitous visit a perfect one. We look forward to welcoming you...

Brooklyn, United States
Reviewed 1 week ago

Excellent hotel. Convenient location to all of downtown Indianapolis. Staff was friendly and courteous. Would recommend this location to anyone traveling on biusiness or vacation. Room was very nice and spacious. I am very pleased with my stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joseph M
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Excellent service is very important to us so it is great to know you appreciated our efforts here at Hilton Indianapolis Hotel & Suites. Our location truly makes it easy to get to all of the area attractions and it is great to know you found our property to be accommodating to your business travel needs. Thank you for sharing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy your stay at the Hilton Indianapolis, a downtown Indianapolis hotel, boasting some of Indianapolis' largest suites. It is within walking distance of attractions, restaurants and Convention Center. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon. ... more   less 

Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204-2815
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM737 - RM1,430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Indianapolis 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Cheap Tickets, Priceline and Hotels.com so you can book your Hilton Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#6 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Indianapolis staff and other travellers.
11 questions
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Questions? Get answers from Hilton Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the top floor was awesome, but the pool is on the top floor so if chlorine bothers you pick a lower floor.”
 of 5 bubbles 360goldiegold, 21 Feb 2017 | Read review
“Get a room away from the Illinois street side.”
 of 5 bubbles BananaWind2013, 20 Feb 2017 | Read review
“The queen suite was great for family....can shut doors to separate area for privacy.”
 of 5 bubbles spins108, 13 Feb 2017 | Read review
“Parking is very difficult. If you have a full size vehicle you may want the valet to park it for you.”
 of 5 bubbles maxracx, 16 Jan 2017 | Read review
“This is a handicap room, huge bathroom with tub and separate shower.”
 of 5 bubbles 218fredj, 9 Jan 2017 | Read review
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