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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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136 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Lebanon
Reviewed 11 August 2015

I stayed at This Holiday Inn Express for 3 nights at the beginning of this month and had an excellent stay, with clean rooms that are well laid out and appealing, it was refreshing to not have the standard two beds in a hallway style room. Brian at the front desk was friendly and helpful at all times. The staff...

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Helpful?
Thank Robert H
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

It was such a pleasure speaking with you after your departure! We are sincerely joyed that we were able to make your stay such a memorable one. Our all suite Holiday Inn Express on the East side is simply full of surprises. We'll see you soon! Thanks, Rachel W. General Manager

Cincinnati, Ohio
Reviewed 10 August 2015

Good east-Indy location. Hotel was full but was very quiet, (we had an upper floor but it was facing the expressway and it was still quiet). Bob Evans right across the road (walked over for dinner and it was good). Room itself was a little small. We had 2 beds (2 adults, 1 child). If we had our other child...

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Thank ohiofamily2014
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I completely agree! Our East side location right of I-70 and I-465 is convenient to get anywhere in the Indianapolis and fast! We have an all suite hotel that can make any family comfortable with a complimentary hot breakfast to boot! Thanks for your review of the Holiday Inn Express! Rachel W. General Manager

LAFAYETTE
Reviewed 3 August 2015

We stayed overnight on a Saturday. Holiday Inn Express East is about 15-20 minutes away from downtown Indy. Not a bad drive. We were in a King suite w/pull-out sofa. It would be spacious for 2, but was a bit cramped for 2 adults + 2 children. The only other option was a two double-bed suite but those are too...

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Helpful?
Thank dgulik10
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thanks for your awesome review of the Holiday Inn Express Indianapolis-East! When you come back you should try out our double suite! It has two full size beds and one of our brand new pull out sofas!! We always love hearing from our guests. See you soon, Rachel W. General Manager

Frankfort
Reviewed 25 July 2015

As always, Holiday Inn Express continues to deliver excellent service for the money! My daughter and I got a suite for the price of a double room. You have a frig and microwave in whichever room you get. And the staff is always nice wherever you stay. We do day trips like this a lot so Holiday Inn Express is...

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Thank pbyancey
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

This is exactly why the Holiday Inn Express is the place to stay. With our brand you know what to expect. It's no different at the Indianapolis East side location! From check in to check out; we will rock your socks! Thanks for helping us spread the word. Rachel W. General Manager

Glen ellyn
Reviewed 25 July 2015

I was welcomed by Sarah, who I must say has a level of enthusiam that kills! If I was tired from my 3 hour trip, she made me forget all about it! Even before she knew I was a platinum member. The rest of the staff was quite helpful throughout my stay. The morning breakfast was typical Pancakes, eggs, biscuits...

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Helpful?
Thank Mhvmk
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

This is what we do at the Holiday Inn Express Indianapolis East! We make you forget all worries and be at home. There's no better place in Indy to relax and be yourself. Yes, those hot cinnamon rolls don't hurt our case. Thanks for the kind words and I'm sure we'll see you again! Rachel W. General Manager

Israel
Reviewed 20 July 2015

I came in early and even though the room wasn't ready yet i was told i could have breakfast - Brian - thank you for that. Also it was nice to see my name on a board welcoming the IHG members. However the breakfast room was a big mess, dirty tables, dirty floors (cereals spilled on the floor), no refill...

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Thank gobitz
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

This review is very concerning for me. I am not aware of any Sunday that we did not have proper staffing in breakfast bar. I would like you to contact me directly at the hotel so I can investigate this matter further. I have no doubts the Holiday Inn at the airport is a great property, however some people prefer...

Maryville, Illinois
Reviewed 17 July 2015 via mobile

Stayed 2 nights on a family trip with an 8 year old. Had a wonderful experience upon check-in. Brian at the front desk was phenomenal. Great sense of humor, hooked with my son, and got us into our room quickly. After a couple hours in our room, I went to throw something away and noticed a line of little ants...

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Thank MandiJo80
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

That is also a brilliant review! We definitely do our best at the Holiday Inn Express to take care of everyone as quickly as we can. Brian has been with us for a couple years and is going to be so excited that he was able to make your stay! Thanks for taking the time to place a review and...

Elkhart, Indiana
Reviewed 13 July 2015

I was in town on business i was working nights, checked in was great it was a very great stay the staff was great hotel was nice and clean, inside and outside, i was greeted and treated with respect every one call me MR W........... I will stay at that hotel while i am working or vacation. i was on...

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Helpful?
Thank t w
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for your awesome 5 star review of our Holiday Inn Express Indianapolis East! We do our best to stand out from the rest. Our brand training program ensures the optimal guest experience. We will see you again soon Mr. W......!!! Rachel W. General Manager

Liberty Twp
Reviewed 23 June 2015 via mobile

Very relaxing weekend. Brian did an excellent job in accommodating all our needs. Room was spacious and seem to be upkept while. Would go back again. Parking was convenient. Free breakfast was typical.

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Thank Carl R
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for your 5 star review. We do have free parking on our newly paved parking lot! Thee Holiday Inn Express Indianapolis East is conveniently located as well. We hope to see you again soon! Rachel W. General Manager

Tallahassee, Florida
Reviewed 20 June 2015 via mobile

The Holiday Inn Express was a nice hotel to stay at on the East side of town. Very friendly staff, to include Mamma Theresa (Mamma T), and the front desk staff (Brian and Sonya). The staff seem to work very well with each other. We even noticed Brian helping with folding towels. A staff who works together makes a much...

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2Thank Z-Foodie69
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I love this! Thank you so much for taking the time out to place such a carefully worded review! Most of the staff members on the East side have been here a very long time. They will all be very happy to hear they made your stay! The Holiday Inn Express does know how to do breakfast and Momma Teresa...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Region: United States > Indiana > Indianapolis
Price Range: RM516 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms away from the elevators.”
 of 5 bubbles irishslider, 8 Nov 2016 | Read review
“Choose one opposite the highway”
 of 5 bubbles derekc866, 2 Jul 2016 | Read review
“I stay in the same room every time if it is not taken nice and quiet, 5th floor”
 of 5 bubbles 205tw, 22 Jan 2016 | Read review
“Great Rooms”
 of 5 bubbles W4177SZmichaelm, 30 Nov 2015 | Read review
“We were very pleased with our room. I do not know what tips to add. I think you would be pleased with any room they have.”
 of 5 bubbles alanndon, 29 Oct 2015 | Read review
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