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Stayed here for the night before continuing eastward on I-70. The room met the standards one expects for this chain. It was an oversized room with a desk, sofa bed love seat for watching tv and two double beds. There was also a changing area...More
Thank Daryn B
Response from Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 3 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
I cannot say enough about how nice and helpful everyone here was. Sonya, Brian and "Momma" Teresa were all amazingly friendly. My sister-in-law said that the hotel was "like a bizarre world where everyone is friendly, nice and helpful all the time!" They all went...More
1 Thank CDMG123
Response from Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 29 May 2016
I love to hear that a guest had a wonderful experience with us. I love all of the staff here but yes Sonya, Brian, and Momma T make a big difference around here. I am very proud to be a part of this team. Please...More
Bed comfortable. Can hear road noise from the hotel room. Ask for room opposite road. Housekeeping lacking. Room refrigerator was dirty. Bedside tables sticky. Breakfast area was not kept well. Sticky syrup not wiped up. There was also sticky syrup on the elevator floors what...More
Response from Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 8 May 2016
Thank you for taking the time to give your feedback. It is very helpful to the staff and I. I am sorry to hear about the experience you had with us. This is not something that is normal for our staff or our hotel. We...More
Nice room my only complaint was the water was not hot when I took my shower in the morning. It was lukewarm at best. The Breakfast food was good especially the cinnamon rolls. The counter staff was very nice and helpful.More
Thank Clint B
Response from Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 26 April 2016
Thank you for staying with us and for taking the time to give your feedback. It is very helpful to our staff and we really appreciate it. I am sorry to hear about the warm shower and we will definitely will look into that issue....More
I had booked a room on the wrong date. Brian who was working the counter at the time, was able to get my reservation canceled. After which he got me into a room for the correct date. I have stayed here in the past and...More
Thank Rob S
Response from Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 14 March 2016
Thank you for taking the time out of your busy day to give your review. I am so happy to hear that Brian was able to take care of your reservation for you. Thank you so much for choosing to stay here with us at...More
US$111 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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