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Residence Inn Indianapolis Northwest

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Residence Inn Indianapolis Northwest
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Reviewed 3 weeks ago via mobile

Will never ever stay here again! 4 rooms before we found one without broken AC. Waited in the lobby about 30 minutes before anyone would check us in. Staff was never helpful or available. Very run down.

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Helpful?
Thank Darla D
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Darla D, Please accept our sincere apology for want sounds nothing short of a horrific experience. We are sincerely interested in learning more about your experience. When convenient please contact the hotel and ask to speak with a member of management. This is certainly not feedback we are accustom to hearing nor we would allow to repeat. Sincerely, Dan

Reviewed 3 weeks ago via mobile

We were traveling north from our 3 month stay in Florida. Luggage and bags crowded our SUV. 1100 miles down and about 400 more to go. All we wanted was a clean, comfortable and reasonable place to stay. We found it in this hotel! The room was spotless, the breakfast was on real dishes, and the fruit was cut in...

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Helpful?
Thank Bunny H
Coralville, Iowa
Reviewed 4 weeks ago

We are Marriott people so we look for opportunities to stay at Marriott properties whenever we can. We were traveling to Indy for a very large volleyball tournament at the Convention Center downtown. The hotel is easy to get to and plenty of free parking. Check In process was efficient and the staff very friendly and eager to help. The...

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1Thank Dave S
Brownsburg, Indiana
Reviewed 12 March 2017

We stayed at the Residence Inn for my daughter's birthday. When we arrived, our door was decorated with balloons and streamers. Upon entry, we found a few more decorations and a Happy Birthday note. My daughter felt so special in that moment! We would like to personally thank Karen who booked our reservations for going the extra mile to make...

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Helpful?
Thank jmcewen91382
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear jmcewen91382, We are thrilled to learn your celebratory trip went as planned! Please know Karen and the team will be recognized for a job well done and we sincerely appreciate your patronage. Regards, Dan

madisonville ky
Reviewed 27 January 2017

We stayed at the Residence Inn Indianapolis Northwest for two nights January 24th and 25th. My wife was in town for business meetings starting early Tuesday morning. Even though I was early for my check-in the staff already had a room ready and I was able to check in without a wait. Everyone at the hotel is always friendly and...

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Helpful?
Thank donalde339
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Donalde339, We sincerely appreciate your kind and detailed feedback regarding your experiences. Our team takes great pride in delivering an exemplary experience to our guests and look forward to seeing you on a future trip! Sincerely, Dan

Fairfax Station, Va
Reviewed 19 January 2017

I have stayed at this hotel several times and have found it to be clean and professionally run. One of the nice additional things they provide is a happy hour with free finger food and light beverage service. A great way to unwind and discuss business. Also a very nice breakfast buffet in the morning, I reccommend.

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Helpful?
Thank Kev4cats
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Kev4cats, We sincerely thank you for taking a moment to provide feedback regarding your experiences. Our team takes great pride in delivering a quality experience to our guests and look forward to continuing to do so in the future. Thank you for choosing Marriott! Best Regards, Dan

Reviewed 10 January 2017

My first stay at this property. Hotel was very nice, clean, and well maintained. The front desk staff went way beyond what should be expected. Night Auditor Phillip, was so helpful, and kind. He even let me barrow his personal iPhone charger overnight because I forgot mine at home.

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Helpful?
Thank randy b
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Randy B, We greatly appreciate your feedback! Thank you for taking a moment to share your experience and know our team will be recognized for a job well done. Sincerely, Dan

Green Bay, Wisconsin, Usa
Reviewed 31 December 2016

We reserved three rooms for our annual family Christmas gathering. The staff was great and very accommodating--managing to get all three rooms together and at the end of hallway. So, it was very convenient for us to gather throughout our stay. The rooms were spacious and comfortable, and the kitchen area and the equipment in it allowed us to easily...

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Helpful?
Thank Gayle F
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Gayle F, We sincerely appreciate your wonderful feedback and are thrilled to learn of your enjoyable holiday experience. Thank you for choosing Marriott and best wishes in 2017! Sincerely, Dan

Laguna Niguel, CA
Reviewed 15 December 2016

Stayed here a few times within the past couple of months. The location is a bit out of the way and you will have to make arrangement for airport transportation ahead of time. Its an older facility that's well taken care of. The breakfast is standard Residence Inn fare - scrambled eggs, toast, small waffle and mixed fruit with yogurt....

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Helpful?
Thank davelnca
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Davelnca, Thank you for sharing your experience during your recent stay. We sincerely appreciate your feedback and look forward to serving you in the future! Sincerely, Dan

Reviewed 9 December 2016

Spent 3 nites around holiday at hotel. Clean, comfortable, excellent value. Staff was exceptional. Manager Dan made special smoothies for (free) breakfast one morning and spent time trying to get TV cable service working in our room. At front desk, Shelly and Karen made us feel like part of the family with stimulating and personable conversation. Also repeatedly asked us...

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Helpful?
Thank S7509JVthomask
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear JVthomask, Thank you for taking a moment to provide such a thoughtful review of your experience. Please know our team will be recognized accordingly. We sincerely appreciate your patronage and look forward to serving you in the future! Sincerely, Dan

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Indianapolis Northwest

Address: 6220 Digital Way, Indianapolis, IN 46278-1665
Region: United States > Indiana > Indianapolis
Price Range: RM701 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Northwest 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#17 Business Hotel in Indianapolis
#31 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Northwest staff and other travellers.
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27 days ago
27 days ago

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Questions? Get answers from Residence Inn Indianapolis Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If having an oven is a priority, make sure you ask the front desk before being assigned a room because they don't all have them.”
616daves, 28 Mar 2017 | Read review
“Book early as they fill up fast.”
donalde339, 27 Jan 2017 | Read review
“All rooms are very nice suites”
Kev4cats, 19 Jan 2017 | Read review
“Located on the Canal. Lower Level offers lots of games and amenities.”
randybZ4405XK, 9 Jan 2017 | Read review
“I think Marriott windows are pretty good at noise reduction.”
madmax547, 17 Nov 2016 | Read review
5 of 5