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This hotel has the rudest manager ever named Dwayne. So checking out time and I reminded him don't charge my debit card. I specifically gave them a credit card to charge instead of debit card I booked hotel with. They said oh no we won't...More
1 Thank Flcnzcklc3
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 1 week ago
I am very sorry that you had a negative experience during your check-out process this last weekend. And particularly that you feel you were treated rudely by any member of the hotel's staff. I did look into your concerns, which yielded that there were...More
I have stayed here many times with family because of medical issues. The staff are so kind & compassionate. They deal with a lot of customers who are either ill or have family that are. They answer any questions you have about the area. The...More
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 4 weeks ago
Your kind words about our facility and staff is greatly appreciated. My staff has a daunting task of being empathetic with our medical-based patronage, as well as being upbeat for our short-term 'transient' guests, but manage to balance these different situations very well. While...More
Very close to IU Medical with free shuttle. Huge well kept rooms. I booked with ProCare while my Grandson was in the hospital and they are FANTASTIC, so helpful and they give you great advice and the best rates. The washer and dryer are a...More
Thank Judi S
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 2 weeks ago
We are very pleased to hear that you had an enjoyable experience while with us. The Candlewood Suites brand has fewer amenities, being an extended-stay concept with IHG, versus some other brands. Given this, our staff really has to deliver upon those amenities...More
The good: Super friendly and efficient front staff, HUGE rooms (This appears to be a converted apartment complex, and it's more of a residence than a hotel). It is also as close as you are going to get to the IUPUI and hospital campus -...More
1 Thank NelPit
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 13 June 2017
Upon initial receipt of this review was shocked and embarrassed to hear of your experience. This is not how our facility operates and we consistently receive accolades as to room cleanliness, as can be read on both TripAdvisor reviews and the property's home page....More
We were in desperate need of hotel rooms in Indie during Race Weekend when our daughter was having major surgery. Through ProCare and the hospital, we found this great hotel, which is only about a mile or so from the hospital area. The staff was...More
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 12 June 2017
I am pleased that we were able to facilitate a stay in your time of need, over a busy Indianapolis weekend. Looks like you have touched on many of the hotel amenities with your review. Our present renovation should have little impact on hotel...More
US$101 - US$265 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Indianapolis City Centre Hotel Indianapolis ,
Yes. Our front desk has an extensive list of local dining options, as well as those that deliver directly to the property. You can also go to the VisitIndy homepage for a list of dining options, as well as things to do... More
Yes. Our front desk has an extensive list of local dining options, as well as those that deliver directly to the property. You can also go to the VisitIndy homepage for a list of dining options, as well as things to do while in the Indianapolis area.
To answer your questions:
- The hotel does offer shuttle service to the immediate downtown area of Indianapolis, as well as local hospitals. There is a surcharge for this service; however, this surcharge is... More
To answer your questions:
- The hotel does offer shuttle service to the immediate downtown area of Indianapolis, as well as local hospitals. There is a surcharge for this service; however, this surcharge is waived for persons staying over 30 days.
- All suites have kitchenettes, with utensils, glasses, plates, etc...
- The Candlewood Suites branding does not serve breakfast, but does offer breakfast/dinner options for purchase in our Cupboard.
If you should have any additional questions, do not hesitate to contact the hotel directly.