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Candlewood Suites Indianapolis Dwtn Medical Dist

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135 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Indianapolis Dwtn Medical Dist
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Showing 133: English reviews
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2016

I had reservations for this hotel, and then had to call and modify it due to a death in the family. The very next day, I had to cancel altogether, for the same reason. A total of three nights booking, lost to the hotel. Both times, I was past the cancellation deadline. The operations manager, Dwayne Roberts, was gracious and... More 

Helpful?
Thank dj6352
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

dj6352, I am sorry for the loss of your family member. Pleased that Dwayne was able to assist you with the alteration of your reservation. Hope that we will have the opportunity to serve you, for the first time, in the near future. Don H General Manager More 

indianapolis
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 June 2016 via mobile

We were quite surprised at how decent this place was for $99 on a weekend. Lowest price in downtown, free parking and a shuttle that only costs a few dollars. That's saves a lot right there, as parking at the hotel's right around the corner can cost up to $40 a night. Our room, a king suite, had a full... More 

Helpful?
1 Thank j m
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

j m, Thank you so much for providing feedback from your recent stay at our location. Our location is in its 10th year of operation as a Candlewood Suites. We will begin a 2-year renovation process to this location the first part of 2017. There are some areas of the hotel showing some age/wear, which we have tried to keep... More 

ROSCOMMON
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2016 via mobile

My husband and I were attending the Mecum auction and this hotel said they were fairly close so I booked a king suite online. When we got there the receptionist said the "code" on line indicated the hotel had the final say on the type of room & we were assigned a queen. I asked to be switched to a... More 

Helpful?
1 Thank Patti M
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Patti M, I am sorry to hear of the inconvenience experienced during your last visit. When booking via 3rd parties, there can sometimes be confusion by guests regarding room type booked. Persons booking based on lowest rates can be subject to what are called 'flow thru' room types, at the hotel level. While the hotel may not have been sold... More 

LaPorte, Indiana, United States
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 May 2016 via mobile

We stayed at this hotel when my daughter had surgery at Riley. It was great in so many aspects but also lacked in areas too. The pluses were it is right across the way from many hospitals which is a huge bonus. Also the rooms are very spacious and more like an apartment than a hotel and fully furnished. The... More 

Helpful?
Thank Shay E
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Shay E, Thank you for providing feedback from your recent stay with us. Sounds like you left with mixed feelings regarding this stay. I will address the easy points first. As part of the Candlewood Suites branding/standards, no Candlewood location serves a traditional continental breakfast. Similarly, housekeeping services are performed weekly, only after initial 7-days, and every week thereafter (if... More 

Chicago, Illinois
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 April 2016

Our family needed to be close to another family member while he had surgery. I found this Candlewood Suites on line and could not have been more pleased. We needed to beds and found a suite with two bedrooms, one bath, kitchenette, three flat panels, and more. It could not have worked out better. I highly recommend this location for... More 

Helpful?
1 Thank Bruce N
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Bruce N, I am pleased to hear that our facility worked for your needs. Given our proximity to many of the downtown Indianapolis hospitals, we find that about 40% of our patronage at any time are here for one of these entities. The size of our suites is unparalleled in the Indianapolis market, making it ideal for persons wanting a... More 

Hartford, Connecticut
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2016

My spouse and I stayed here on a trip to the Women's Final Four. The suites were spacious, clean, and comfortable. The greatest strength--and weakness--of the hotel was its location. It is a short drive from the downtown area and from White River State Park, a wonderful walking area with lots of public art, a zoo, and museums. At the... More 

Helpful?
Thank OFWa
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Good Afternoon, Thank you so much for providing feedback from your recent stay at our facility. I am pleased that you found many of our amenities, and proximity to downtown/attractions, a plus. I appreciate that you still rated us highly, despite the issue with our elevator. We are presently down one of our two elevators, with a maintenance issue which... More 

Goshen, Indiana
Level Contributor
3 reviews
Reviewed 11 April 2016

We went on a business trip. A group of us were attending a conference, we loved the big suite, it was clean and well maintained. It smelled a bit like old food, but we used our diffuser and took care of it. Then cigarette smoke started coming through our bathroom fan.. we told the front desk. We chose a non... More 

Helpful?
Thank beanldy
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

beanldy, I am sorry for the situation regarding the smoking violation at our location. The front desk person could have certainly explained our situation in a different way, making it sound less callous. Given the way the building is ventilated, it is nearly impossible to ascertain person(s) violating this county ordinance. Thus, knocking on all guest doors is not really... More 

Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 April 2016 via mobile

My son and I took a drive to Indy to go the children's museum and take in the zoo. We stayed at Candlewood. Very spacious and nice hotel. Kitchenette included and was reasonably priced considering we went on the weekend the women's final four was being played. No complaints and I would stay there again.

Helpful?
Thank legalpike
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

"Indianapols trip". We appreciate your taking the time to provide feedback from your recent stay. I am pleased that you found your stay with us enjoyable. Had you tried to do this last year, over the Men's Final Four, may have been a different story. Hope to see you again in the near future. Don H General Manager More 

2 reviews
Reviewed 6 March 2016 via mobile

Ok the rooms are big. The beds are comfortable if you are really tired. The staff is somewhat help full. I was not sure if the towels were cleaned..they had a brownish color. But the overwhelming smell of incense or sweat or god knows what ...is anough to give you a headache. ..would not return to candlewood ever again.

Helpful?
Thank Isabelle L
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

Isabelle L, I'm sorry to hear that you left our location with a less-than-memorable experience. Unfortunately, mattress preference can vary greatly from person-to-person, and not all patrons may have a positive sleep experience. Towels/linens are changed/cleaned after each guest room occupancy. As we use 'white' terry cloth for bath towels, they should not have had a 'brownish' color, as stated.... More 

Jacksonville, Florida
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2016 via mobile

Room was bigger and better than expected. Very clean with lots of room to spread out. Great place for extended stay. They would have gotten a better score but I was very disappointed in hotel front desk staff who were less than accommodating, with bad attitudes who almost seemed annoyed whenever you approached them. Also, there are only 2 chairs... More 

Helpful?
1 Thank PaulaFromJax
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review

PaulaFromJax, I am pleased that you found the physical amenities of the hotel to your liking. However, disappointed that the hotel staff did not meet the same standard. This is not typical of the staff, as can be read from previous reviews, and will be addressed with them immediately. Unfortunately, as stated, the lobby is small (as are many Candlewood... More 

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Near Candlewood Suites Indianapolis Dwtn Medical Dist

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 

Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222-5103 (Formerly Candlewood Suites Indianapolis City Centre)
Region: United States > Indiana > Indianapolis
Price Range: RM498 - RM1,543 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis Dwtn Medical Dist 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Indianapolis Dwtn Medical Dist staff and other travellers.
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Questions? Get answers from Candlewood Suites Indianapolis Dwtn Medical Dist staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suite was very nice. I would stay to higher floors.”
 of 5 bubbles merianned, 20 Oct 2016 | Read review
“top floor on the north size has a nice view of the white river”
 of 5 bubbles GeraldH35883, 17 Sep 2016 | Read review
“Don't Stay, you'll regret it!”
 of 5 bubbles H7197NPjenniferb, 19 Aug 2016 | Read review
“If you need additional space, go with the two-bedroom suite.”
 of 5 bubbles 356brucen, 22 Apr 2016 | Read review
“watch for smokers next door, rooms have sheer curtains and do not block light”
 of 5 bubbles beanldy, 11 Apr 2016 | Read review
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