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Staybridge Suites Indianapolis - City Centre

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Staybridge Suites Indianapolis - City Centre
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196 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Palo Alto, California
Reviewed 16 July 2015

This was a moderate hotel, so perhaps we got what we paid for. The room was clean and adequate. it was the other aspects of the hotel that were disappointing. The indoor pool was was so chlorinated that you could smell chlorine all the way into the lobby and the general meeting room where breakfast was held. The breakfast was...

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1Thank JLZCA
Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you for taking the to share your feedback and comments. We appreciate all your feedback as it allows us to review and improve services at the hotel. We are truly saddened to hear that your stay was not perfect from start to finish. We would have hoped that the issues you encountered did not occur. We hope to have...

Melbourne, Australia
Reviewed 14 July 2015

I stayed here with my family and found the place clean and tidy and very convenient to downtown Indy landmarks but also easy to get to other places in Indianapolis. We were able to walk to Victory Field for baseball and Lucas Oli Stadium for a tour; if you into sports this is the place to stay in Indy. The...

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1Thank LincolnK
Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you for taking the time to write such a lovely review for Staybridge Suites Indianapolis Downtown! It is great to hear that you had a good time and found our location to be convenient. We hope to see you again soon! Kind Regards, Jason B Staybridge Suites Indianapolis Downtown

Oswego, Illinois
Reviewed 8 July 2015 via mobile

We had to travel with our 98 pound dog and luckily this place could not only accomodate us and our pet, but the room was spacious enough for all 3 of us. Our room was equipped with a kitchen, stove, coffee tea and popcorn. Our room was very clean and comfortable. Easy location to get around downtown Indy...

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Thank JacquelineZ
Reviewed 2 July 2015

My husband and I had the opportunity to stay at the Staybridge Suites and we loved it! Having an appointment early the next morning made it easy to grab breakfast and head to the doctor office. It tooks us maybe 15. It's location and parking makes it easy to head any direction. The staff was so friendly and the entire...

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2Thank Lela3814
Brisbane, Australia
Reviewed 9 June 2015

Very tidy and great location not far from the stadium, rooms were modern and clean and very quite on the car park side at least. Not much else close buy so you will have to drive for food/drink - some classic old pubs not to far away.

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Thank Les J
Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thanks so much for your recent stay with us. I am pleased to know that you had a comfortable stay while visiting Indianapolis. I hope to welcome you back to our hotel soon. Kind Regards, Jason B Staybridge Suites Indianapolis Downtown

Burlington, Vermont
Reviewed 8 June 2015

I stayed at this hotel while at a meeting at the conference center, about 1 mile away. Unfortunately it was a mile away from downtown and my walk passed a factory and a parking garage. It was OK during the day, but I was uneasy after dark. The only close restaurant was a bar and grill that did not look...

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1Thank ellen551
IHGCare, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Dear ellen551, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and the bed. However, we’re sorry we fell below your expectation regarding the front desk service which was unacceptable. We will address this concern. I assure you that the feedback...

Angola, Indiana
Reviewed 19 May 2015

My family stayed here while attending an event at the fair grounds. The first room for my husband and I was great but our son's room smelled very heavy of smoke. After a little bit of confusion as to how this was going to be taken care of, the front desk moved them to a very nice two bedroom suite....

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Thank angie7612
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for your informative review of our hotel. I am happy to see that your stay was a success, but I would like to address some issues you ran in to. Unfortunately, not everyone plays by the rules of the city or the hotel. Smoking is not permitted in hotels in the city of Indianapolis. I am...

Palatine, Illinois
Reviewed 15 May 2015

Chose this location for family overnighter for a Kenny Chesney concert across the street at Lucas Oil Stadium. Had stayed in their Carmel location and loved it, and this one didn't disappoint either. The room was clean and just big enough for the four of us to share for one night. The hot breakfast was very good (although I think...

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1Thank MoranTravels
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you for sharing your positive experience with our staff and with fellow travelers. It is really great to hear that you enjoyed yourself during the concert. It is also nice to know that our amazing staff had a hand in making your visit a big success. I look forward to welcoming you back to our hotel soon! Kind Regards...

Reviewed 14 May 2015 via mobile

This was first time staying at a Staybridge but not my first with Holiday Inn. The studio was very nice & homey. Very friendly, inviting & helpful staff from front desk to cleaning staff. I was at the hotel on USPS business for the wk & I had tickets for Kenny Chesney concert Sat night. Jason was very kind and...

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Thank INmomof2
Jason B, Front Office Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so much for sharing your experiences with our staff and with fellow travelers. It is so good to hear that your trip was a success. I hope you had a great time at the concert and with the work you had in the downtown area. We all look forward to welcoming you back on yor nest trip to...

Indiana
Reviewed 27 April 2015

The one night stay for our son's wedding could not have been better. The staff arranged for us to have an early check in which we really needed. The communication was excellent. When I called in the am the person already knew of our request and had arranged a room for us. The space is so comfortable. The beds are...

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Thank labs7
Jason B, Guest Relations Manager at Staybridge Suites Indianapolis - City Centre, responded to this review

Thank you so very much for allowing us to host you during such a special engagement. It is so pleasing to know that our staff were accommodating to you and your family during this special day. We hold ourselves to a very high standard of customer service and it is wonderful to be recognized in your review. We would all...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
New Downtown Indianapolis Extended-Stay Hotel! The newly opened Staybridge Suites Extended Stay Hotel in downtown Indianapolis offers comfortable rooms, which are complimented by our great location in downtown Indianapolis adjacent to Lucas Oil Stadium. Additionally, the hotel is near the Indianapolis International Airport and Indiana Convention Center. Business and leisure travelers can benefit from our extended stay, pet friendly hotel in downtown Indianapolis as the hotel is just a short distance from Victory Field Baseball park, Circle Centre Mall, Conseco Fieldhouse, and the Indianapolis Motor Speedway. This downtown Indianapolis hotel is only 15 minutes from Indianapolis International Airport (IND) and is conveniently located within three blocks of the Indiana Convention Center. Merrill Lynch, AT&T, Eli Lilly, IUPUI, General Motors, and Wellpoint are in close proximity in downtown Indianapolis. Our pet friendly Indianapolis hotel offers business travelers and families a comfortable place to stay while being out of town. We also encourage our guests to mingle with each other during the evening Sundowners Receptions (Tuesday - Thursdays), which feature drinks and appetizers. With a 24-hour convenience store, complimentary laundry facility, an outdoor BBQ pavilion and a home theater room, the Staybridge extended stay hotel in Indianapolis is the perfect home away from home. ... more   less 

Additional Information about Staybridge Suites Indianapolis - City Centre

Address: 535 S West St, Indianapolis, IN 46225-1139
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM531 - RM1,652 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Indianapolis - City Centre 3*
Number of rooms: 113
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Also Known As:
Staybridge Suites Indianapolis - City Centre Hotel Indianapolis
Hotel Style:
#28 Family Hotel in Indianapolis
#52 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Indianapolis - City Centre staff and other travellers.
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Questions? Get answers from Staybridge Suites Indianapolis - City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
 of 5 bubbles karenaL8660TF, 6 Feb 2017 | Read review
“Pick a high floor”
 of 5 bubbles karayf, 17 Oct 2016 | Read review
“I had a room on the NE corner of the building. It was quiet and I was able to get a great nights sleep.”
 of 5 bubbles Ira1213, 27 Aug 2016 | Read review
“I always go for the higher room.”
 of 5 bubbles devinmiller, 13 Jul 2016 | Read review
“if you need a ride downtown call a cab, parking is limited and you don't want to lose your space”
 of 5 bubbles 909christopherq, 7 Jul 2016 | Read review
5 of 5