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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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153 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 152: English reviews
Westminster, Maryland
Reviewed 26 August 2016

Not to far off the main road,but a little hard to find.Clean hotel,but very dated.It could use a remodel.The staff was knowledgeable and very friendly.The on premises bar and restaurant was nice for a sports bar,but only serves food on week-ends.Did not stay for the breakfast as we wanted to get an early start.

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Helpful?
Thank 437jamesa
Puerto Morelos Mexico
Reviewed 29 June 2016

Run, Run Screaming, don't stay at this property. Multiple Code violations at this site. Moldy, dirty, trash everywhere. Items stored in stairwells in clear violation of fire code. Charging for nights not stayed. Shameful and Embarrassing. Ant and bug infestations during our stay. And management that won't let you out of your reservations once you have seen and experienced the...

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3Thank jonfromNE
Reviewed 29 June 2016 via mobile

These pictures are of the condition of our hotel that was approved by @usavolleyball @THSweb @choicehotels for our athletes to stay in. We had no where to go for 2 nights because of sold out hotels in Indy. Pubic hair on mattress, trash can has a dirty diaper that we saw in there when we checked in on Friday, that's...

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Thank Melissa B
Lincoln, Nebraska
Reviewed 29 June 2016 via mobile

Do not stay here! This hotel is beyond dirty. There were bugs in the sheets, ants in the room, trash everywhere around the complex, mold and mildew in rooms, ceilings falling apart. We had 12 rooms and not one was decent. We finally left 2 nights into our 5 night stay. Had to wear shoes in the shower due to...

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Thank jmc1809
Oregon
Reviewed 28 June 2016 via mobile

This hotel is severely mismanaged. The staff tries with little support, direction or accountability. We witnessed group after group demand new rooms, complain and leave. The garage over follows, dinning area table remain filthy day after day, rooms are marginally cleaned. Slap shot maintenance in rooms and can't moon areas. No smoking rooms reek. When will management do their jobs?

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1Thank Oregon-Trout-Hunter
Denver, CO
Reviewed 4 June 2016

Three of us stayed here for the Indy 500 in a King Suite room. It was plenty big enough with a large bathroom with separate bathtub and shower (the shower had awesome water pressure!!). It also had the pull out couch which could use a better mattress but it worked. The king bed was comfortable enough. The room did show...

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Thank beach-dreamDenver
Reviewed 2 June 2016

Not a great stay at this hotel. There was bugs in the bed and hotel was dirty. Bathroom was hardly clean when we got in our room. The pool area has BLACK mold all around it. Just not happy... move on to the next hotel.

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1Thank Amy S
Springfield, Illinois
Reviewed 30 May 2016

The bottom of the bathtub was black with ground in dirt. The bed frame was broken so the bed sagged. The mattress was old and lumpy. This hotel does not use fitted sheets, so the flat sheets wouldn't stay on the bed. I called and requested new sheets and they brought me 2 more flat sheets. The only mattress cover...

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Helpful?
Thank LoveKW
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Please accept my apology for your less then perfect stay at our beautiful property. Be assured that we take your input and concerns very seriously and will address each and every one of your concerns seriously. We are in the process of changing our linen and using flat king sheets but will have fitted sheets again soon. I'm speechless about...

Reviewed 22 May 2016 via mobile

The hotel looks nice in the photos, lobby looks nice but the rooms are old and not in good condition. The breakfast is the worst free breakfast I have ever had. They ran out of coffe cups and food took 30 minutes for anyone to show up that worked there. It rained and the pool dome was leaking...the dome is...

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Helpful?
Thank Toni S
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so very much for your valuable feedback. Please be assured that we take your concerns very seriously and will certainly address the issues you incurred. I'm so sorry we did not exceed your expectation or even met them. We are such a beautiful property with tons of potential at a great location, offering so much at such a...

Bexley, Ohio
Reviewed 22 May 2016

When I arrived at the hotel I informed the desk agent that I had read the reviews on TripAdvisor and would be reviewing the hotel, so I encouraged her to find us a clean room that would pass inspection. She could not have been nicer and more accommodating. We went to a poolside room and immediately started to check the...

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Thank corndogy
dperino, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for your candid and honest review. We take all our guests input and concerns seriously and work very hard to offer a good product at a reasonable price. We are a beautiful older, but well maintained lakeside property right off Interstate 465 and 74 on the West Side of Indianapolis and take pride in our impeccable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a wealth of amenities in a prime location at the Clarion Inn(R) hotel in Indianapolis, IN. Our pet-friendly hotel is minutes from Indianapolis International Airport and Indianapolis Motor Speedway and close to: •Indiana Convention Center •Lucas Oil Stadium •Bankers Life Fieldhouse •Indianapolis Museum of Art •Lucas Oil Raceway at Indianapolis Feel relaxed and at home in our inviting guest rooms, offering poolside or lakeside views. All rooms feature coffee makers and hair dryers. All rooms also include refrigerators and microwaves. Additional amenities include: •Free deluxe continental breakfast •Free wireless high-speed Internet access •Free newspaper •Indoor heated pool and hot tub •Fitness center *Business Center *Laundry Facilities Corporate travelers will appreciate the ability to take care of basic business needs with access to our business center, which includes a public computer and copy and fax services. Our 17,500 square feet of banquet and meeting facilities and professional staff make it easy to plan and host your next special event. Make your reservation today at the Clarion Inn hotel in Indianapolis, IN for the best combination of affordable rates and home-like amenities in a perfect location. ... more   less 

Additional Information about Clarion Hotel & Conference Center

Address: 2930 Waterfront Parkway, West Drive, Indianapolis, IN 46214
Region: United States > Indiana > Indianapolis
Price Range: RM376 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Indianapolis
Clarion Indianapolis
Indianapolis Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
2 questions
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Franklin, Ohio
Franklin, Ohio

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book this hotel and avoid the problems. We had 12 rooms in our party, all were terrible.”
  • Stained room chair-health issue
  • Mold in bathroom that could not be cleaned-health risk
  • Tub mold -health risk
  • Loose outlet and light switch covers-safety concern
  • Loose AC unit with exposed wall-safety concern
  • Missing trim and trash on floor after 2nd cleaning
  • Stuff on the wall...
  • Room where food was prepared and laundry was done. All together
 of 5 bubbles jonfromNE, 29 Jun 2016 | Read review
“look further...”
 of 5 bubbles amysQ186VH, 1 Jun 2016 | Read review
“Read my review”
 of 5 bubbles corndogy, 22 May 2016 | Read review
“rooms not around indoor pool are quieter”
 of 5 bubbles 291deborahl, 17 May 2016 | Read review
“Stay away from the Atrium where the pool is. It will be much quieter.”
 of 5 bubbles 393sharonr, 21 Mar 2016 | Read review
5 of 5