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Embassy Suites by Hilton Indianapolis - Downtown

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Embassy Suites by Hilton Indianapolis - Downtown
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1,234 Reviews from our TripAdvisor Community

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Showing 1,229: English reviews
Goshen, Indiana
Reviewed 3 days ago NEW

We paid plenty for our room, which would have been fine under normal circumstances. Renovations were loud, and the constant noise was uncomfortable. The construction workers were rude. I got real tired of them spitting in front of me everytime I walked out. Nasty.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Amy M
HOTEL’S FAVOURITE REVIEW
Reviewed 28 November 2016 via mobile

My family and I have been coming here for years as a tradition right after thanksgiving and it's been great every year! The location rocks, the breakfast and happy hour are amazing, and the rooms are great. Couldn't ask for a better stay every time we come here!

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Helpful?
Thank natobrune
About Hotel's Favourite Review
Indianapolis, United States
Reviewed 3 days ago NEW

the bathroom was not cleaned daily, the furniture also very old. internet connection fells down very often. I did not observe many options in the restaurants. The only good thing was the daily breakfast.

Review collected in partnership with Embassy Suites Hotels
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Thank hectorjairoz
Sioux Falls, South Dakota
Reviewed 4 days ago NEW

Under renovation. Old rooms average. Construction made elevator traffic high, areas were closed off and not in an eye-pleasing manner. Construction. Ouse during day was distracting. Internet only worked in sitting area

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Thank 673teris
Elkhart, Indiana
Reviewed 5 days ago NEW

The Downtown Indianapolis Embassy Suites is situated nicely in the downtown area, and offers a reasonable rate. I enjoy staying at this hotel due to the complimentary Evening Reception is a nice bonus, and I always take advantage of the complimentary breakfast in the morning. The rooms are very comfortable, and the hotel is quiet.

Review collected in partnership with Embassy Suites Hotels
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Thank wendyhO7803JK
Greenville, United States
Reviewed 1 week ago

Another great stay at Embassy Suites!!! There was construction going on during this stay, but did not impact our overall stay. There was not any interference with noise or construction workers. It was good to know that Embassy Suites is working hard to maintain the facility and insure nice stays in the future. The evening reception and the cook-to-order breakfast...

Review collected in partnership with Embassy Suites Hotels
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Thank Michael C
Indianapolis, Indiana
Reviewed 1 week ago

love this hotel will be returning for sure!!! the staff is amazing! the breakfast was delicious! happy hours was better than expected!!!!! bartender made the best margaritas ive ever had! pool was fun for the kids!

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Thank krista j
Valparaiso, Indiana
Reviewed 1 week ago

The stay was fine, the staff was great. However- we came during a remodel time and it was not aesthetically pleasing nor very convenient. The doors to the front entrance were not working- so you needed to try all 3 before getting to the one door that worked. I also came back one day to no TV or phone line...

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Thank Ashley G
braves C, Manager at Embassy Suites by Hilton Indianapolis - Downtown, responded to this review

Dear Ashley G I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Mass
Reviewed 2 weeks ago

My work colleague suggested this hotel and unfortunately, I didn't check TripAdvisor prior to booking a room for 2 nights. They are going through a major renovation and the rooms are extremely dated. Nothing against the staff as everyone is very nice but the hotel needs some serious updating. To add to it I wanted to use the ATM to...

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Helpful?
Thank jilani
braves C, Manager at Embassy Suites by Hilton Indianapolis - Downtown, responded to this review

Dear jilani I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Reviewed 2 weeks ago via mobile

We were at the Embassy for a volleyball tournament and my daughter forgot her Pandora rings and a few other things in a drawer. With a few phones calls I finally got the right person thank you to the housekeeper for being honest and to the lady on the other end of phone. I attached her note that was in...

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Helpful?
Thank LocoCoco4

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis Downtown hotel is conveniently located within walking distance to many Indianapolis attractions. The new Lucas Oil Stadium and Conseco Fieldhouse are both just blocks away from our downtown Indianapolis hotel. The Indianapolis Motor Speedway is just 6 miles from the hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - Downtown

Address: 110 West Washington Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM815 - RM1,502 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - Downtown 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Embassy Suites Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#46 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - Downtown staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms right now.”
 of 5 bubbles jilani, 2 Feb 2017 | Read review
“Rooms in the corners of the hotel don't have internet access. Rooms above the entrance have limited internet access.”
 of 5 bubbles NotPickyPerson, 27 Jan 2017 | Read review
“Corner suite was large and more quiet during the renovation”
 of 5 bubbles jillc520, 3 Jan 2017 | Read review
“Do not go!!!”
 of 5 bubbles MarieLouisville, 2 Jan 2017 | Read review
“Corner suites are larger but don't seem to be as insulated from the sound in nearby rooms.”
 of 5 bubbles markbO821LH, 14 Dec 2016 | Read review
5 of 5