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Embassy Suites by Hilton Indianapolis - Downtown

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1,265 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
Start your review of Embassy Suites by Hilton Indianapolis - Downtown
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Watsontown, Pennsylvania
Reviewed yesterday NEWvia mobile

This hotel is in need of major renovation, which they are doing but at a huge cost to the consumer. Banging and jackhammer like noises start early. Regardless of where they are located they sound like they are inside your room. I had to leave the hotel just to be able to read a book. The fire alarm has gone...

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Thank imleavinonmyjetplane
HOTEL’S FAVOURITE REVIEW
Reviewed 18 August 2016

My son and I stayed here the first week of August during the Gen Con gaming convention, when the hotel was completely full. Because of the number of people, the line at check in was a little longer than usual, and the breakfast was pretty crowded but we really enjoyed around stay. I particularly liked the ceiling fan in the...

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1Thank Eric S
About Hotel's Favourite Review
ESManagementTeam, Director of Sales at Embassy Suites by Hilton Indianapolis - Downtown, responded to this review

Dear Eric: Thank you so much for your "five star" review of the Embassy Suites Indianapolis Downtown! We look forward to your return! Sincerely, Shelley Maher Director of Sales

Bristol, United Kingdom
Reviewed 2 days ago NEW

Absolutely awful. Extensive building work going on but no mention of it prior to our visit. Internet connection is so inconsistent it made it impossible to work in my room. Staff simply do their job; there is no culture of excellence. I have travelled all over the world and stayed in hundreds of hotels: This was the worst of them...

Review collected in partnership with Embassy Suites Hotels
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Thank alessandrofR2039FG
United States
Reviewed 3 days ago NEW

Could have been a better experience. Construction of facility made stay irritable Complimentary breakfast was average, hot food could have been warmer. Parking garage was easy accessible to hotel. Great location for shopping and evening out.

Review collected in partnership with Embassy Suites Hotels
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Thank N5195RUcarolb
Reviewed 1 week ago via mobile

I took a video of the noise but this app doesn't allow me to upload. We were on the 16th floor and work was being done right above our room. You think they would have suggested a lower floor when we checked in as my husband had chose our room online. It was bad and while the workers didn't start...

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Thank ChrisMiss04
Virginia
Reviewed 1 week ago

This is the 4th Embassy Suites I have stayed in and it was below my expectations for the hotel chain. We were on the 10th floor and the wifi was iffy at best, and when it was on, it was slow. Also you can not individually control the heat/ac in the room (controlled by the hotel). The room was stuffy...

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Thank 4NY2VA
Indianapolis, United States
Reviewed 1 week ago

Aside from the construction and cold conference rooms, the hotel stay was great. Waking up to hammering was not pleasant. The conference rooms did not come with projectors but we brought our own, and the temp in the conference room was FREEZING, asked staff to turn it up but never noticed a difference. Did not help when you walked in...

Review collected in partnership with Embassy Suites Hotels
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Thank enrep2017
new york
Reviewed 1 week ago via mobile

I read reviews beforehand and was concerned about construction noise and internet service, but it really wasn't a problem. There was some noise during normal daytime hours but not in the early mornings or evenings, and I had no issues with internet access. The room was spacious, comfortable, and clean. The breakfast and reception were great bonuses, and the location...

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Thank greenL
Reviewed 2 weeks ago via mobile

The stay at this hotel was excellent, I loved the staff they were so friendly from the check in to cleaning staff to the breakfast staff. I also loved the clean rooms and there were no garbage or debris out side. The free breakfasts were excellent and the coffee at the front desk was always fresh. They were remodeling a...

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Thank Bill I
Sterling, Illinois
Reviewed 2 weeks ago

Poor service. Cold room service. Mold in bathroom. No wifi Construction but no compensation for inconvenience. There were 2 other Hiltons in area will go there next time. The service desk was non committal toserving its guests.

Review collected in partnership with Embassy Suites Hotels
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Thank candisp2017

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Embassy Suites Indianapolis Downtown hotel is conveniently located within walking distance to many Indianapolis attractions. The new Lucas Oil Stadium and Conseco Fieldhouse are both just blocks away from our downtown Indianapolis hotel. The Indianapolis Motor Speedway is just 6 miles from the hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - Downtown

Address: 110 West Washington Street, Indianapolis, IN 46204-3431
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM759 - RM1,607 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - Downtown 3.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity and Priceline so you can book your Embassy Suites by Hilton Indianapolis - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#46 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - Downtown staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else until entire hotel is renovated.”
 of 5 bubbles ThelmaLou56, 13 Mar 2017 | Read review
“During renovation, pick a room furthest away from the construction area.”
 of 5 bubbles leigh19872016, 10 Mar 2017 | Read review
“No good rooms right now.”
 of 5 bubbles jilani, 2 Feb 2017 | Read review
“Rooms in the corners of the hotel don't have internet access. Rooms above the entrance have limited internet access.”
 of 5 bubbles NotPickyPerson, 27 Jan 2017 | Read review
“Corner suite was large and more quiet during the renovation”
 of 5 bubbles jillc520, 3 Jan 2017 | Read review
5 of 5