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Hampton Inn Indianapolis - NE / Castleton

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Traveller (45)
Room & Suite (38)
Dining (11)
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Overview
  • Excellent43%
  • Very good27%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“room was clean”(36 reviews)
“nice pool”(11 reviews)
“off the highway”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Hampton Inn Indianapolis - NE / Castleton
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn Indianapolis - NE / Castleton
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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Traveller rating
219
150
84
56
28
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Time of year
LanguageEnglish
219
150
84
56
28
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All reviewsroom was cleannice pooloff the highwayfront desk staffnice hotelwafflesnice breakfasthotel staygreat place to stayfree breakfastdefinitely stay here againeasy accessconvenient locationmall
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1 - 5 of 537 reviews
Reviewed 3 days ago

Needed 4 trips to get a key to open my room for my stay. Front desk was very unhelpful & like I put him out Breakfast was cold & was very limited on offerings urgency of everyone that works at this hotel was at a...More

Review collected in partnership with Hampton
Thank terrym322
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 2 days ago

Terry, We are so sorry to here about these issues. They will absolutely be addressed. My sincere apologies. If I can do something to help please contact me directly. Andrew GM

Hotel's Favourite
Reviewed 29 December 2017 via mobile

I had some hotel points to use, so I ended up getting two nights averaging around $40/night so I won’t be able to talk to the room rates. The room was clean and comfortable. I purchased a 1 King Bed Study with Sofa. There was...More

Thank Ace43526
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 3 January 2018

Thank you so much for the review, as well as choosing to stay with us here at Hampton Inn Indianapolis NE - Castleton. Our entire staff was delighted to hear your feedback See you again soon, Andrew GM Hampton Inn Indianapolis NE - Castleton

Reviewed 4 days ago via mobile

We stopped here just for the night on a trip. The staff was very friendly. The room was nice and clean.. the breakfast area is a little crowded. The breakfast food was okay and had a variety. I would recommend staying if passing through the...More

Thank EWC11
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 3 days ago

Thank you so much for staying with us at Hampton Inn Indianapolis NE - Castleton! We truly appreciate your feedback. Hope to see you again soon :) Andrew GM Hampton Inn Indianapolis NE - Castleton

Reviewed 1 week ago

Best features were the pool and breakfast . Room space on the small side. Beds were very uncomfortable. During my stay there were huge issues with noise issues. That were never resolved. The location of the hotel is good. With restaurants close by.

Review collected in partnership with Hampton
Thank kmax9
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 1 week ago

Thank you for taking the time to review our hotel. We truly appreciate your feedback and will address issues brought to out attention. Best Regards, Andrew GM

Reviewed 1 week ago

First the beds was rock hard, felt like i was sleeping on the floor. Up all night, with back pain at 4:30am, i go down to the lobby to have a cup of coffee, read the news and relax. The lobby is FILTHY!!! Pizza boxes...More

Thank jmills0826
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 1 week ago

Thank you for taking the time to complete an online review. We are so sorry we fell short of expectations. We will absolutely address the issues brought to our attention. Andrew GM

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Most Booked Properties in Indianapolis, IN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Breakfast included
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$121 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
Details
Price range
US$121 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
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Traveller (45)
Room & Suite (38)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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whitwall88
1 July 2016|
AnswerShow all 4 answers
Response from Gordon F | Reviewed this property |
The rooms are recently remodeled. New carpet, new furniture
0
Votes
Room Tips
"Top floor is best if you don't want to be woken up by feet and shower noise."
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"First floor makes things easier. Enjoyed being close to front desk."
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"My room faced away from the main road and it was quiet"
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"401 has some odd noise in vent"
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