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Hampton Inn Indianapolis - NE / Castleton

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Hampton Inn Indianapolis - NE \/ Castleton
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Indianapolis - NE / Castleton
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Showing 412: English reviews
Indianapolis, Indiana
Reviewed 23 July 2016 via mobile

Perhaps based upon my previous experiences with this brand, my expectations were on another level. A bedroom presumably has a door. Breakfast should accommodate various dietary restrictions. Ands your staff should be pleasant. None is these afore mentioned held true. Eggs should not ALL contain pork! And while there was a nice design to the hotel and features, there should...

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Helpful?
Thank 1JusticeLady
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear 1JusticeLady We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about...

York, Pennsylvania
Reviewed 23 July 2016

Upon arrival, front desk gave me a room that wasn't cleaned. I had to go back to the front desk and ask for a new room. This was disappointing and a huge waste of time. I also thought the 2nd room I was given could have been cleaner. Continental breakfast was decent. Staff was polite overall.

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Helpful?
Thank J5268JL
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear J5268JL We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about...

Virginia, United States
Reviewed 16 July 2016

Hotel is old but remodeled and appears to be OK. Problem is the smell and hidden mold growing in the room AC unit. Immediately noticed the smell when I checked in but didn't notice the mold until I woke up the next morning with a sore throat and something told me to check the AC unit and filter.

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Helpful?
1Thank Marion R
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear Marion R I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back...

Warwick, Rhode Island
Reviewed 15 July 2016

Jessica the at the front desk was extreamly helpful and polite. The property was clean it had a small fitness center and a nice pool. It was close to the freeway and walking distance to alot of good resturants, and driving distance to a shopping mall.

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Helpful?
Thank robdr82
Reviewed 13 July 2016

Very nice, clean hotel with a good friendly staff. Would stay here again. Close to 2 major highways so it was in a great location as well. Close to shopping and restaurants. Easy check in and check out

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Thank bobhQ6022FK
Ocean Isle Beach, North Carolina, United States
Reviewed 12 July 2016

I found the room to be pricey for a walkin rate.....the room was nice...couldn't connect with wifi....the kitchen staff was friendly...tried to get a walkin rate, arrived at 6:30. Was told it was applied but I believe it was not the case

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Thank Bruce G
Statesboro, Georgia
Reviewed 11 July 2016

We had a very nice stay. Great location with easy access to the highways. A lot of restaurants nearby with great food. The pool was nice and never crowded. We enjoyed everything about our trip except going home.

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Thank jcsimons
Dallas, Texas
Reviewed 10 July 2016

As I said I was shocked when on my last night there I found out management knows of the stench in my room and those around it but rents it out anyway. I was offered an eco machine on my last night there and told "it helps" ridiculous. It doesn't

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Helpful?
Thank stenchinroom
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear stenchinroom I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

Goshen, Indiana
Reviewed 6 July 2016 via mobile

My husband and two boys stayed weekend going into July 4th we stayed 4th floor rm 418. We had a king room suite with sofa bed. As we carried half our house thru the hallways level one and 4. I noticed large food crums or a muffin like substance on the floor in the middle of the carpet first night...

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Helpful?
Thank Heather E
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear Heather E I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back...

Mahomet
Reviewed 6 July 2016

When we opened the sleeper sofa there was a flat sheet folded up at the top of the mattress. It was soaking wet. Then my son had an allergic reaction after touching this hotel's blanket. Had hives all over his body for next 24 hours. Ruined our 4th of July weekend.

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Helpful?
Thank Judy R
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear Judy R We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Indianapolis - NE / Castleton

Address: 6817 E 82nd St, Indianapolis, IN 46250-1507
Region: United States > Indiana > Indianapolis > Castleton
Price Range: RM474 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Indianapolis - NE / Castleton 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hampton Inn Indianapolis - Ne / Castleton Hotel Indianapolis
Indianapolis Hampton Inn
Hotel Style:
#62 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Indianapolis - NE / Castleton staff and other travellers.
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Louisville, Kentucky

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Questions? Get answers from Hampton Inn Indianapolis - NE / Castleton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Dury Inn and Suites across the street.”
 of 5 bubbles 702jeffc, 2 Oct 2016 | Read review
“Fourth floor was nice.”
 of 5 bubbles EllaH1, 7 Sep 2016 | Read review
“Wi-Fi may be free, but reception is spotty and slow.”
 of 5 bubbles RusPat_704, 4 Jul 2016 | Read review
“Pick a different Hampton if you are use to good quality Hamptons”
 of 5 bubbles LydiaK72, 21 Jun 2016 | Read review
“next time when you visit Indianapolis choose Hampton in”
 of 5 bubbles tobby2015, 18 Mar 2016 | Read review
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