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Crowne Plaza Indianapolis Airport

430 reviews
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Traveller (79)
Room & Suite (43)
Pool & Beach (3)
Overview
  • Excellent30%
  • Very good38%
  • Average21%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)Write a Review
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All reviewsindianapolis airportinterior roomflight pathindoor poolthe shuttle drivernice hotelearly flightrooms were cleanthe room was nicelight sleeperfront desk staffminute drivebreakfast buffetwould stay againnice stayearplugsairplanes
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1 - 5 of 424 reviews
Hotel's Favourite
Reviewed 1 week ago

I picked this hotel on Hotwire. It was a wonderful pick of a true 4-star hotel. As with all Crowne Plaza Hotels this was top notch. The service was great. The rooms were very comfortable and spacious. The food was excellent. We came here for...More

Thank Ronald G
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 1 week ago

Thank you for taking the time to share your experience. We appreciate the 5 star review and are happy that the distance from downtown made our hotel a convenient location for you to stay during your sports related visit. Mike Clark General Manager

Reviewed 2 weeks ago

At every opportunity, the staff bent over backwards to help out with any need we had. The interior was nicely decorated for the holidays and every aspect of our stay was very comfortable. Internet was fast and reliable BUT, it's getting a bit tired. 1...More

Thank vtailbonanza
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 1 week ago

Thank you for taking the time to share your experience. I want to thank you for the 4 star review. I always appreciate guests sharing with us the opportunities that we have to improve our hotel. Pointed feedback that you have provided will be provided...More

Reviewed 3 December 2017

Stayed here for 1 night during a recent business trip in the area. I got in quite late and was surprised that there was 1 person at the reception and about 8 people in line. Must have been a bad moment but with such a...More

Thank AvdV80
Response from IHGService, Public Relations Manager at Crowne Plaza Indianapolis AirportResponded 2 weeks ago

Hello AvdV80, Thank you for sharing your experience during you recent business trip at our hotel. I am sorry for the delay during the check-in process and shortcomings we had with the room insulation. Despite that, I'm still thankful we pleased your taste with our...More

Reviewed 19 November 2017 via mobile

Had a very nice 11 night stay here. Staff was very friendly, room was nice and clean. Location is near airport and several restaurants, and very easy to get downtown from. Sarah E was very friendly and professional in helping with a small billing issue...More

Thank Brian C
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 20 November 2017

Thank you for the Great 5 star review! I am happy to hear that you had a great service experience and appreciate you highlighting Sarah as one of those shining individuals. Mike Clark General Manager

Reviewed 12 November 2017

I travel frequently for work and rarely leave reviews because most hotels are basically the same. However, I am compelled to warn others about this hotel after a really subpar stay there last night. I ate dinner in the hotel restaurant and about halfway through...More

2  Thank Guinevere B
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 16 November 2017

I am truly disappointed that we did not provide you an excellent experience at our hotel. I want to sincerely apologize for how poorly the situation was handled with the pasta dish. The alarm clock just seemed to be the icing on the cake of...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$94 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (43)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (67)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Melissa R
7 March 2017|
AnswerShow all 2 answers
Response from SagaLEB | Reviewed this property |
Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
0
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mtoppe27
14 September 2016|
AnswerShow all 2 answers
Response from Kita1177 | Reviewed this property |
Yes
0
Votes
biffgibbs
15 August 2015|
AnswerShow all 10 answers
Response from Elizabeth C | Reviewed this property |
We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
1
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Room Tips
"Pick a room facing into the atrium on a lower level to avoid aircraft noise from waking you up."
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"This is close to the airport. I am a light sleeper and honestly the planes taking off and landing did not..."
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"Use the earplugs they provide to cut down on the noise!"
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"This hotel is in the direct flight path of aircraft landing at the airport."
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