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Crowne Plaza Indianapolis Airport

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Traveller (96)
Room & Suite (53)
Dining (3)
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Overview
  • Excellent29%
  • Very good39%
  • Average21%
  • Poor5%
  • Terrible6%
Travellers talk about
“interior room”(5 reviews)
“flight path”(6 reviews)
“indoor pool”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Indianapolis Airport
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Indianapolis Airport
Special Offer: Book Direct and Save
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Reviews (460)
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454 results
Traveller rating
135
167
97
27
28
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Time of year
LanguageEnglish
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135
167
97
27
28
Show reviews that mention
All reviewsinterior roomflight pathindoor poolnice hotelthe shuttle driverearly flightthe room was nicerental carlight sleeperbeds were comfortablefront desk staffminute drivewould stay againnice stayenjoyed my stayearplugslobby
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1 - 5 of 454 reviews
Reviewed 2 days ago

The staff was super friendly and even helped me get a free Starbucks coffee from the restaurant when the coffeemaker in my room wouldn't work. (except the restaurant staff wouldn't answer the phone and we couldn't find anyone when the front desk staff and I...More

Thank Vonda B
Hotel's Favourite
Reviewed 26 February 2018

Wonderful hotel. Shurita at the front desk was so welcoming, friendly and professional as she helped us quickly check in, Our room was spacious, very clean and comfortable. Our bar and restaurant experiences here were great. Really good staff. The menu for food is amazing...More

Thank PA32pilot
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 28 February 2018

Thank you for the excellent 5 star review. I truly appreciate you recognizing one of our great employees. I will share with my staff all of the accolades that you have given us in your comments. We look forward to your next stay with us....More

Reviewed 4 days ago via mobile

This is my 3rd stay for business purposes. Every stay I find more issues. My company chooses the hotel, so I didn’t pay for any of these stays. I get a better breakfast at cheaper hotels, the beds are hard as rocks, the doors stick,...More

Thank Anna H
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 2 days ago

Thank you for communicating your concerns with your stay. I am sorry that you have experienced negative issues during each visit at our hotel. Your feedback is very important to us and it is vital in order for us to address deficiencies that we have...More

Reviewed 5 days ago

We stayed at this property during our visit to the Indy 500. We chose it because it was a Crowne Plaza and the proximity to the race track. I am an IHG member too. This was a huge disappointment compared to other Crowne Plazas we...More

Thank honeysweet2016
Reviewed 1 week ago via mobile

The room and front desk were fine. I am an IHG member and they upgraded our room. We are always happy to have a restaurant in the hotel after a long drive and we were extremely disappointed. The quality of the food and bar service...More

1  Thank Walter F
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 1 week ago

I appreciate you taking the time to share your experience. I am so sorry that you had such a poor experience in our lounge. I would love to get more specific details from you about your experience or even a chance to resolve your dissatisfaction....More

View more reviews
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$118 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (53)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Melissa R
7 March 2017|
AnswerShow all 2 answers
Response from SagaLEB | Reviewed this property |
Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
0
Votes
mtoppe27
14 September 2016|
AnswerShow all 2 answers
Response from Kita1177 | Reviewed this property |
Yes
0
Votes
biffgibbs
15 August 2015|
AnswerShow all 10 answers
Response from Elizabeth C | Reviewed this property |
We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
1
Vote
Room Tips
"All have been good thus far"
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"I'd ask for a room away from the parking lot."
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"Eat plugs were provided in the room for airport. But problem was parking lot."
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"I can not offer any help here!"
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