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Crowne Plaza Indianapolis Airport

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Traveller (96)
Room & Suite (53)
Dining (3)
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Overview
  • Excellent29%
  • Very good39%
  • Average21%
  • Poor5%
  • Terrible6%
Travellers talk about
“interior room”(5 reviews)
“flight path”(6 reviews)
“indoor pool”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Indianapolis Airport
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Reviews (458)
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135
166
96
27
28
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All reviewsinterior roomflight pathindoor poolnice hotelthe shuttle driverearly flightthe room was nicerental carlight sleeperbeds were comfortablefront desk staffminute drivewould stay againnice stayenjoyed my stayearplugslobby
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141 - 145 of 452 reviews
Reviewed 29 November 2015 via mobile

I know we were close to the airport so was expecting airport noise. Yes I could hear the planes but that was not what kept me awake all night. The rooms HVAC system was obnoxiously loud. The bed was comfortable but there was no sleep...More

Thank Mdpbsmith
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 2 December 2015

I want to apologize that your experience at our hotel was below expectations. If you would be willing, I would like the opportunity to discuss your situation directly and have a chance to resolve this to your satisfaction. Please contact me direct at: mclark@genhotels.com. Mike...More

Reviewed 21 November 2015

Brought to Indy to speak at a workshop at this hotel I found it to be surprisingly accommodating for an older property. The meeting rooms were well appointed with technology that actually worked, both audio and visual. The sleeping rooms were very comfortable, even if...More

1  Thank jsyverson
Reviewed 15 November 2015

I had to make a quick trip to Indy for 1 night so my husband booked me a room at Crowne Plaza by the airport. I suggested booking a cheap motel since it was only for one night, but he insisted on getting me a...More

Thank Chandelle S
Response from Renee H, Manager at Crowne Plaza Indianapolis AirportResponded 16 November 2015

Hello, Thank you for taking the time to let us know about your experience. I'm incredibly sorry to hear that our front desk agent was not friendly. You should certainly have had a sparkling clean room. Please rest assured we will address this with the...More

Reviewed 5 November 2015

Only good things about this hotel: the service and the airport. But the rest is absolutely not worth the price ! The breakfast and the rooms are too expensive for what it is. We could expect more for this price !More

Thank Tadaaam
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 10 November 2015

I want to thank you for the compliments in regards to our service. I am sorry that our offerings for breakfast did not meet your expectations for the price. If you have any recommendations or suggestions please contact me direct at: mclark@genhotels.com. Guest feedback is...More

Reviewed 2 November 2015

I must say the room was beautiful!! Had a king size bed with a comfortable chair. Was disappointed that there were no fridges or microwaves in the rooms but I made do for just the night I was staying. Staff were all extremely friendly, welcoming,...More

Thank Angel G
Response from Renee H, Manager at Crowne Plaza Indianapolis AirportResponded 3 November 2015

Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay. We hope to welcome you back in the future!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$119 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (53)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Melissa R
7 March 2017|
AnswerShow all 2 answers
Response from SagaLEB | Reviewed this property |
Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
0
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mtoppe27
14 September 2016|
AnswerShow all 2 answers
Response from Kita1177 | Reviewed this property |
Yes
0
Votes
biffgibbs
15 August 2015|
AnswerShow all 10 answers
Response from Elizabeth C | Reviewed this property |
We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
1
Vote
Room Tips
"All have been good thus far"
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"I'd ask for a room away from the parking lot."
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"Eat plugs were provided in the room for airport. But problem was parking lot."
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"I can not offer any help here!"
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