We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Indianapolis City Centre Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Sheraton Indianapolis City Centre Hotel
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

645 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 626: English reviews
London, United Kingdom
Reviewed 1 week ago

At first glance the hotel is a bit gloomy inside, but it's lit up like a Christmas tree by the staff, particularly behind the bar. You'll feel like you walked into your local boozer they're all so friendly. Sherry was even dancing with the customers at the end of the night, and is generally fab. The hotel is right in...

 Report
Helpful?
Thank paul b
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago via mobile

Stayed at the Sheraton on a recent visit to Indianapolis for the Big Ten football title game. It was my first time in the city and I was pleasantly surprised with both the downtown area and the hotel. The Sheraton is located downtown, just off of Monument Circle and within a short walking distance to all major downtown attractions. The...

 Report
Helpful?
Thank William B
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I am delighted that you had an awesome and memorable experience during your time spent with us. I am glad you enjoyed everything you encounter during your time in Indy and during your time here with us. I am glad you were able to get a comfortable night rest on...

Reviewed 3 weeks ago via mobile

I've stayed here a few times in the last 3 months. I've always had a great experience. The location is close to everything downtown and in most cases in walking distance. Parking is located right below the hotel so that's quick to make as well. The beds are comfortable and clean. The front desk staff has always been friendly even...

 Report
Helpful?
Thank Rogerhartwell
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I am thrilled that you had a great experience. I am glad you enjoyed our convenient downtown location near many attractions just within walking distance from our location as well as our convenient parking garage connected to our hotel. It is a joy to hear you were able to relax...

Indianapolis, Indiana
Reviewed 5 weeks ago

It was amazing. starting with smiling faces when I checked in. The front desk staff was wonderful. It was my wife's birthday and i had tickets for a concert so even though i live in indy, we wanted to get a hotel. I let them know ahead of time it was her birthday and they had some cake waiting for...

 Report
Helpful?
Thank ferras a
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I can't begin to express how delighted and happy I am that we were able to make a memorable experience for you on a special day. I will be sure to mention this to our staff to ensure them their hard work does not go unnoticed. I am glad you...

Cincinnati, Ohio
Reviewed 5 weeks ago

My husband and I were highly impressed with this hotel. Now, my review may be slightly skewed as we paid more and booked a club room, but it was worth it! The room was nice and comfortable, the bed was very nice. When we checked in there was candy, nuts, and a little bottle of wine that said we were...

 Report
Helpful?
Thank Cheryl M
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I am glad you enjoyed our refreshed guest rooms that offer our comfortable Sheraton sleeper sofas. It was an honour to have you as a VIP guest and I am glad you enjoyed your special treat. I am glad you were able to take advantage of our breathtaking views right...

Reviewed 15 December 2016 via mobile

I spent one night at this hotel and I knew I liked it because I have stayed there before. They blew my mind this stay. They honored my request for an early check in . I was suppose to check in at 3pm but I checked in at 1pm. The front desk lady was so nice and they upgraded my...

 Report
Helpful?
Thank Shirley M
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I am beyond thrilled by your great experience and feedback. This is the impression we want our guest to leave with. I am happy that your upgrade and VIP treatment was an highlight of your stay! I am glad our front office staff provided you with a nice warm and...

Reviewed 4 December 2016 via mobile

You can't beat the location but the facility is getting a little tired. The staff was always very professional and helpful, really seemed to care. The room was clean and with some modern touches. We did get some snacks at the club lounge and had a couple of drinks at the bar. Parking was easy and if you want to...

 Report
Helpful?
Thank BF665
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for sharing your most recent stay with us. I am thrilled you had an overall positive stay with us. I am glad our staff professionalism and helpfulness was a highlight of your stay. I am delighted the cleanliness of our refreshed guest rooms were to your expectations. Thank you for your great feedback and we look forward to...

Elizabethton, Tennessee
Reviewed 27 November 2016

Room was perfect for us. Location was great. You will pay $25 a night for non valet parking. About a 17 minute walk to Lucas Oil stadium. Conveniently has a Starbucks attached to the main lobby. Would stay again.

 Report
Helpful?
Thank bbblueeyes77
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking time out of your day to share your most recent stay with us. I am thrilled you had an overall great stay with us. I am glad you were able to enjoy our convenient downtown location as well as our convenient Starbucks that our guest love! Thank you for your great feedback and we look forward...

Gold Coast, Australia
Reviewed 20 November 2016

I had a great suite - just loved it. The two rooms were spacious and comfortable. Room service was good. The elevators could be a little slow at times but not too bad. The club lounge had really good breakfasts. Centrally located in a nice section of the city.

 Report
Helpful?
Thank 706deborahw
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking time out of your day to share your most recent stay with us. I am thrilled you had an overall great experience. I am glad you loved our refreshed guest room suite and room service was up to your expectations. I am happy to hear you were pleased with the breakfast offered in the club lounge...

Cleveland, Ohio
Reviewed 19 November 2016

What was no good: --arrived at 2:30 for an early check-in: "we don't do early check-ins, it doesn't fit with our housekeeping schedule" --the ATM was out of order --the fitness facility is kept hot --the food in the restaurant was bland to tasteless --a phone in my room was broken --the closet isn't high enough to hang pants straight...

 Report
Helpful?
Thank kvelg
deondracraig, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking time out of your day to share your most recent stay with us. I do apologize for the communication you received regarding our early check in policies. Early check in is not always guaranteed, and the reasons can vary depending on the day before, or if we are short on room for some reason, in your...

154 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (119)
Viewed
View from Room (19)
Viewed
Hotel & Grounds (25)
Viewed
Room/Suite (37)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Room/Suite (13)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
Hilton Indianapolis
Hilton Indianapolis
#13 of 178 in Indianapolis
1,088 reviews
Downtown Indianapolis
Hilton Garden Inn Indianapolis Downtown
Downtown Indianapolis
Home2 Suites Indianapolis Downtown
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Hampton Inn Indianapolis Downtown Across from Circle Centre
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#20 of 178 in Indianapolis
1,428 reviews
Downtown Indianapolis
The Westin Indianapolis
The Westin Indianapolis
#24 of 178 in Indianapolis
1,345 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM576 - RM1,372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Priceline and Travelocity so you can book your Sheraton Indianapolis City Centre Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
Ask a question
Carrollton, Virginia
Prescott, Arizona
2 months ago
San Francisco, California

See all questions (8)

Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a good view.”
 of 5 bubbles ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
 of 5 bubbles 560cherylm, 15 Dec 2016 | Read review
“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay