We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Indianapolis

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Indianapolis
The Westin Indianapolis
Panoramas (7)
View Map
{"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,382 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Indianapolis
See the most recent reviews
Showing 1,364: English reviews
Columbus, Ohio
Reviewed 16 December 2014

I was in town for the Big 10 Football Championship Game.....GO BUCKS!!!!!!!!!! I had a fantastic stay at the Westin. The staff was great, the room was clean and modern, the location was great to all of the Big 10 festivities, the breakfast was very good, and I had a great time at Shula's Restaurant. If I go to the...

 Report
Helpful?
Thank Jan H
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review and the awesome comments. Good luck in the tournament.

Tokyo, Japan
Reviewed 11 December 2014 via mobile

The hotel's location is very nice so I chose to stay at this hotel. However, I quickly realized that this hotel is not what they advertise to be. I saw that they offer free breakfast and wifi as well as adding a third bed for a little extra charge. However, no breakfast. No wifi in the rooms. Not able to...

 Report
Helpful?
1Thank kiyeran
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for your comments. The hotel does advertise and make available room rates which include complementary wifi, parking and breakfast. In order to qualify for that, you need to book one of those rate plans. Nowhere do we advertise that you can add a 3rd bed for a fee. Thanks again for your feedback.

Reviewed 10 December 2014

We were in town for the Big 10 Football Championship Game. The Westin looked full, full, full. There were guest from both teams and it looked like players from one of the teams stayed there. We never felt like we didn't matter and our service was just as good as anyone else was given.

 Report
Helpful?
Thank Mark H
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the awesome comments, we all really appreciate it. Come back and see us again soon.

Shrewsbury, Massachusetts, United States
Reviewed 10 December 2014

We were in town for a national convention and the hotel was very convenient -- both for the conference and for the surrounding area. (Our convention overlapped with the Big 10 Conference Championship and had the added pleasure of having the Wisconsin football team stay there as well.) Clean and well-maintained. Staff was very friendly. This Westin in Indy will...

 Report
Helpful?
Thank Ross C
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the great review. It was great having you with us and you are always welcome back.

Pittsburgh, Pennsylvania
Reviewed 9 December 2014

As an SPG Ambassador, I travel a lot. Once a year I stay at this Westin in Indy for over a week. I texted Darren in the Club Lounge before my arrival, and he had an ample supply of my favorite beverage on hand, even personally brought some to my room! GM Dale McCarty does a great job in staffing...

 Report
Helpful?
1Thank Tim F
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks Tim, we really appreciate it. Always great to have you with us.

Franklin, Tennessee
Reviewed 7 December 2014 via mobile

We had a convention in the convention center and this hotel has a walk through that connects. Very convenient. Clean and well maintained. The beds were wonderful and the typical Westin comfort. Sheila's Restuarant was a good place to eat and get a drink.

 Report
Helpful?
Thank Houston N
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great comments about the hotel and our location. We really appreciate that you chose to stay with us, and share your experience.

Saint Louis, Missouri
Reviewed 4 December 2014

I really wanted to like the newly renovated Westin. We met family here for a post-Thanksgiving reunion. There were a number of problems, beginning when we arrived (after 4 hours in the car) and there wasn't anyone to meet us or help with the luggage. We finally went in and got a cart on our own. Check in was fine;...

 Report
Helpful?
Thank Noni314
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

My sincere apologies for the issues you encountered during your stay. I can assure you we will review the comments and make sure to adjust our procedures to ensure that this doesn't happen again.

Michigan City, Indiana
Reviewed 3 December 2014

This particular Westin has very nice, comfortable rooms. The bed was comfortable, the pillows were not to hard and the temperature was pretty much stable. The clock alarm on the table between the beds did not work, but I typically just use my phone alarm - much more reliable. The Bathroom was fine - no complaints. I took advantage of...

 Report
Helpful?
Thank Blue_Jay213
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great comments and feedback about your stay. We appreciate that you shared your experiences and look forward to seeing you again/

Burlington
Reviewed 3 December 2014

A few friends went on our annual sports road trip and we selected this property because the reviews seemed pretty consistent and the Westin has typically been a hotel i like to stay at as i am a SPG member. One thing you have to understand before my points on the pros and cons is that the group i was...

 Report
Helpful?
Thank Jason W
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great feedback about your experience. I want to personally apologize for the lack of empathy that our team displayed and let you know that we will follow up with our Front Desk staff to ensure that we get it right going forward.

Elkhart, Indiana
Reviewed 3 December 2014

Your typical Westin with a nice bar/restaurant (Shula). Room was clean with the usual Westin amenities and of course the heavenly bed. Unfortunately, Westin is one of the few hotels of its categories that still charges for wiFi in the room! We went for a Colts game and you can beat the convenience especially on a cold rainy day: you...

 Report
Helpful?
Thank Hans D
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we appreciate the comments regarding complimentary WiFi in the room. We do offer rates which include comp WiFi, Parking and Breakfast.

518 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (236)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (14)
Viewed
Room/Suite (68)
Viewed
Bathroom (28)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (95)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (52)
Viewed
Capitol Suite (67)
Viewed
Governor's Suite (62)
Viewed
Pool (13)
Viewed
Dining (3)
Viewed
The Hotel (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (7)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#21 of 178 in Indianapolis
1,518 reviews
Downtown Indianapolis
Omni Severin Hotel
Omni Severin Hotel
#12 of 178 in Indianapolis
2,109 reviews
Le Meridien Indianapolis
#4 of 178 in Indianapolis
319 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
Hilton Indianapolis
Hilton Indianapolis
#13 of 178 in Indianapolis
1,135 reviews
Downtown Indianapolis
JW Marriott Indianapolis
JW Marriott Indianapolis
#6 of 178 in Indianapolis
2,117 reviews
Downtown Indianapolis
Indianapolis Marriott Downtown
Indianapolis Marriott Downtown
#34 of 178 in Indianapolis
832 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: RM664 - RM1,599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Groupon, Orbitz and Jetsetter so you can book your The Westin Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told pet rooms are the first two floors if you are worried about allergies”
 of 5 bubbles Sprout4, 27 Mar 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
 of 5 bubbles ABev43, 22 Mar 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
 of 5 bubbles , 20 Mar 2017 | Read review
“Make sure that they book you on a floor where toxic bathtub reglazing isn't being performed.”
 of 5 bubbles 943agnieszkal, 14 Mar 2017 | Read review
“Get a high floor for a city view.”
 of 5 bubbles 861lindseyp, 1 Mar 2017 | Read review
5 of 5