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Holiday Inn Express Indianapolis South

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Holiday Inn Express Indianapolis South
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200 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Missouri USA
Reviewed 1 week ago NEWvia mobile

We stayed here last December My Husband brought me to Indiana to pick up my favorite Ice cream This Holiday inn offered a great Deal at a perfect location Very central Great Breakfast included Very friendly Staff What more could you want Well one thing If I could make this place better, i would get new mattresses The once they...

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Helpful?
Thank MissouriUSAButterfly
Louisville, Kentucky
Reviewed 1 week ago via mobile

The good: Decent location. Not too far from the children's museum and zoo. Plenty of towels at the pool. Friendly reception at checkin. The bad: The hotel was a little rough around the edges. Example....the chairs in the dining area were very worn, rough floor in the elevator, the hot tub concrete tile area needs to be caulked or sealed....

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Helpful?
Thank virtualcowboy
United States
Reviewed 3 March 2017 via mobile

Great location on the south side of Indianapolis - lot's of restaurants in the area and close to the highway... staff was friendly and rooms are clean - I'll stay here again... thanks... I need 200 charioteers so I am typing still.. is that enough?

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Thank JJJJIKO
Reviewed 19 February 2017 via mobile

As an IHG Rewards member you would expect to get the smallest of priority services. Not with this place! Desiree was rude and condescending. We were told our reserved rooms were not ready, but watched in the lobby as family after family checked in after us with a ROOM KEY.

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Helpful?
Thank David and Elise S
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Hi David and Elise S, Thank you for opting to stay with us and leaving us feedback. Reading through it, I regret to know that the level of service you received from our in house staff was below expectations. IHG has always been aiming towards highest guest satisfaction. Rest assured that I will keep your comments in our file at...

Reviewed 1 February 2017

This was my second time staying at the holiday inn express South in Indianapolis. Last time I stayed, I only stayed for a night, this time I stayed for 3 days and enjoyed the quiet and clean room. The front desk was kind and helpful. There were no hiccups, I wasn't bothered and that is usually what I look for...

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Helpful?
Thank Zach P
TLClark-GM, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hi Zach, We're very glad you came to stay with us again. Please know that any time you are in Indianapolis, we want you to consider this your home away from home. See you next time.

Kalamazoo, Michigan
Reviewed 24 January 2017

Really enjoyed staying at this hotel. Easy to get to, exceptionally friendly staff, clean room & pool area. Bathroom was larger than I expected. Keurig coffee maker, microwave, mini-fridge. Beds & pillows were very comfortable. Pretty close to downtown Indy. Nice movie theater with IMAX only a couple of blocks away. I definitely recommend this one!

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Thank Christine M
Geneva, United States
Reviewed 16 November 2016 via mobile

Staff was pleasant. Room, decent but dated Internet connection almost nonexistent. And HI wants the attract business travelers? 120+ night per year business traveler. HI still needs to show their stuff. Not bad for a port in a storm, but if you have options look elsewhere.

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Helpful?
Thank Bruce W
Stephanie J, Manager at Holiday Inn Express Indianapolis South, responded to this review

Bruce, Thank you for staying at Holiday Inn Express Indianapolis South recently; we appreciate your business. I have made a note about your feedback referring to the speed of our internet. I will address it with our Engineering department immediately. Thank you again for taking the time to post a review! Stephanie J.

Cheshire, Connecticut
Reviewed 1 November 2016

Have used this hotel several times over the past few years and have found it to be consistently very good. It's located close to the University of Indianapolis Campus so it's highly recommended for visiting parents and prospective students. It's only about 15-20 minutes from downtown Indianapolis (straight shot down main road!), so it offers a less expensive alternative than...

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Helpful?
Thank djdicenzo
Stephanie J, Manager at Holiday Inn Express Indianapolis South, responded to this review

djdicenzo, I'm glad that you enjoyed your stay at Holiday Inn Express Indianapolis South. Thank you for your feedback on Trip Advisor. I am glad that the convenience to downtown, the airport, and the university campus has kept you coming back to visit us! We look forward to accommodating you again in the near future. Thanks again, Stephanie J.

Saint Paul, Minnesota
Reviewed 30 October 2016

Driving through town and stopped for the night... was pleasantly surprised that our room had 2 comfortable king beds. The room looked newly done, but there were some stains on the chairs etc. The bathroom was decently clean, but there was some hair in the shower and mold around the tub drain, also for some reason the water for the...

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Helpful?
Thank TravelingE-MN
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear TravelingE-MN, Greetings from the Holiday Inn Express Indianapolis South, IN! Your insights are important to us and we appreciate your visit. We are delighted that you think our cozy beds and varied breakfast options are commendable. On the other hand, we regret to know that you had issues with the cleanliness and soundproofing of your room. These are not...

Milwaukee, Wisconsin
Reviewed 26 October 2016

Clean and nice. Friendly. Had to drive 4 miles for something other than fast food or Mexican food but no big deal. Great stay. Breakfast was good. Typical hi express food. Safe parking lot. Stay here was great.

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Thank Larry J

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Each of our rooms features a microwave, mini-fridge, 32-inch flat screen LCD TV, family-friendly PPV movies, and a Keurig coffee maker. Stay with us for a night to remember. ... more   less 

Additional Information about Holiday Inn Express Indianapolis South

Address: 5151 S East St, Indianapolis, IN 46227-1984
Region: United States > Indiana > Indianapolis
Price Range: RM542 - RM1,074 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Indianapolis South 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis South Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Hotel Style:
#34 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Indianapolis South staff and other travellers.
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10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't face the street...”
TravelingE-MN, 29 Oct 2016 | Read review
“Take advantage of the Snoozapalooza!”
J9628NFjordanh, 11 Oct 2016 | Read review
“Ask for a clean room and say you are particular”
  • drink stain on bedside table before I cleaned it
  • Coffee maker. Example of dust and dirt
  • example of dust covering the room
  • combo of stained and unclean
  • telephone, stained, dirty and old
Klestekoff69, 14 Aug 2016 | Read review
“I prefer upper floors away from the elevator, but that's just a matter of preference”
802boc, 18 Jul 2016 | Read review
“Double check your zoo and muesum pass to make sure they include the extra shows...”
Tanela0426, 7 Jul 2016 | Read review
5 of 5