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Extended Stay America - Indianapolis - North - Carmel

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Traveller (21)
Room & Suite (11)
Overview
  • Excellent22%
  • Very good16%
  • Average26%
  • Poor14%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Kitchenette
2 Star accommodation
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Additional information
Offers from Extended Stay America - Indianapolis - North - Carmel
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Offers from Extended Stay America - Indianapolis - North - Carmel
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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All reviewsnice kitchennot hesitate to stay here againsafe neighborhoodroom was cleanenjoyed my stayquiet locationperfect staygreat rateper nighthotel is locatedcleanlinessindiana
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1 - 5 of 102 reviews
Reviewed 16 July 2018 via mobile

When you go to Grandmas you know know what to expect. A Werther's Original, a bowl of chicken soup, and stories about walking to school in the snow up hills both ways. It never dissapoints When I booked the Extennded Stay America I had a...More

Thank Wieds138
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 5 weeks ago

Thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to...More

Reviewed 4 July 2018 via mobile

I book 1 double room for my family and confirm prior to check in. When I arrived the hotel around 10:30 pm. I was told that there no more double and they had to separate my family. On top of that instead of apologizing for...More

Thank Mustafa A
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 4 July 2018

Mustafa, thank you for being our guest. We apologize we were unable to provide you the specific room type you booked and that you did not experience the best of our staff. Your comments have been discussed with our front desk team to make sure...More

Reviewed 21 June 2018

I lodged at Extended Stay American June 2015. I loved the room! Clean, very roomy, a kitchen and table where I could dine comfortably using the desk chair. I arrived nearing 10:30 at night. Person at the desk was very friendly and welcoming. I told...More

Thank Karen F
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 21 June 2018

Karen, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback is appreciated as...More

Reviewed 27 April 2018

I've had a wonderful experience staying at this location through the week since Oct 2017. The staff is friendly, helpful, and very accommodating. Front desk crew is great. Clean rooms. Great service. A+More

Review collected in partnership with this hotel
Thank jpabell
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 27 April 2018

We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your awesome comments about our courteous service and your well-appointed room. We enjoyed having you as our guest and hope to have the opportunity...More

Reviewed 3 April 2018

I would not recommend this to anyone. The fan clunked all night, the room was very old looking. We were terribly disappointed. The cupboard in the bathroom was chewed up. Very old looking. It was not like any other hotel we have been at before.More

Review collected in partnership with Extended Stay
Thank pamelaw183
Response from 00esa, Owner at Extended Stay America - Indianapolis - North - CarmelResponded 4 April 2018

Pamela, thanks for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while being here and the inconvenience it caused to you. Your feedback regarding the issues you had is shared with our maintenance team to do the...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Details
Price range
US$89 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Budget Hotel in Indianapolis
#71 Quaint Hotel in Indianapolis
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$89 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Budget Hotel in Indianapolis
#71 Quaint Hotel in Indianapolis
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (21)
Room & Suite (11)
Questions & Answers
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Room Tips
"Our room was clean and it is nice to have the island to use for reading or eating."
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"Whichever room you choose, you either have to walk up stairs or down stairs."
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"I asked for a 3rd floor room. No elevator but i prefer not to have anyone above me."
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"The hotel doesn't have a elevator, but there are only about 7 steps to the main floor."
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