We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Residence Inn Indianapolis Downtown on the Canal

    350 W New York St, Indianapolis, IN 46202-3240
    Hotel website
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    US$159
    US$143
    SAVE US$16
    US$159
    US$143
    Traveller (43)
    Room & Suite (43)
    Pool & Beach (5)
    Courtyard Indianapolis at the Capitol
    300 reviews
    #51 of 182 hotels in Indianapolis
     
    Home2 Suites Indianapolis Downtown
    283 reviews
    #14 of 182 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    413 reviews
    #34 of 182 hotels in Indianapolis
     
    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
    Overview
    • Excellent49%
    • Very good34%
    • Average12%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Residence Inn Indianapolis Downtown on the Canal
    Special Offer: Unlock Member Rates!
    Hotel packages
    Hotel deals
    Courtyard Indianapolis at the Capitol
    300 reviews
    #51 of 182 hotels in Indianapolis
     
    Home2 Suites Indianapolis Downtown
    283 reviews
    #14 of 182 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    413 reviews
    #34 of 182 hotels in Indianapolis
     
    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$143.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Indianapolis hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "96f617cd990f411f9f257424a64b3e87", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":91577,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32682156],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":143,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"96f617cd990f411f9f257424a64b3e87","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":159,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":159,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":159,"lowestMetaPrice":143,"highestMetaPriceDisplay":159,"hotelName":"Residence Inn Indianapolis Downtown on the Canal","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk2ZjYxN2NkOTkwZjQxMWY5ZjI1NzQyNGE2NGIzZTg3IiwiQUlLIjoiNjRjYzkzMzg0NGE1NDFkMGI5MTA5NDNhZDcxMjljZjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$143", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78863427":"OrbitzEWS","34441432":"Hotwire","37779557":"Marriott1","109236900":"HotelsCom2IB","79415856":"CheapTicketsEWS","53899035":"TravelocityEWS","32682156":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (335)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
    See the most recent reviews

    81 - 85 of 328 reviews

    Reviewed 19 March 2016

    We stayed recently on a quick overnight trip to Indy. We came in to see our favorite comedian perform and didn't want to drive back to Bloomington. We stayed on points, so I can't really review based on value, etc. Plus, we were only really...More

    Thank Jaypbee91
    Reviewed 9 March 2016

    Loved being on the canal, Good looking property. Could not use the pool/hot tub with a kids party being hosted there that night, could not play pool with my teenagers with all the adults and alcohol being consumed in the pool area. The outdoor grill...More

    Thank Dawn482
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 19 March 2016

    Hello, I apologize for the experience you had with us. I know that is not something you want to deal with while staying at a hotel. If there is anything we can do to accommodate you in the future please let us know. Have a...More

    Reviewed 7 March 2016

    Nice location, friendly and helpful staff and very nice breakfast. It was nice to walk right out to the canal for morning walks. Room was dated, shower had very little water pressure, lights flicker on, and toilet needed to be flushed twice.More

    Thank MickeyMouse915
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 19 March 2016

    Hello, I apologize for the experience you had during your stay with us. I know the issues you mentioned are not issues you want to deal with while staying at a hotel. If there is anything we can do to accommodate you in the future...More

    Reviewed 5 March 2016

    I have stayed in several hotels in Indy over the course of several years, and have had excellent experiences. This one wasn't terrible, but I wouldn't recommend it. Check in went well, and I was upgraded to a 2br suite. The rooms were nice and...More

    2  Thank Eknels
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 19 March 2016

    Hello, I apologize for the experience you had while you were here. The customer service issues and the room issues that you experienced are not up to the standard that we hold ourselves to. Please know that we have addressed this with the appropriate team...More

    Reviewed 18 January 2016 via mobile

    We were very impressed with the rooms and the staff. They were very helpful and friendly. They even took the time to enforce the rules at night to provide a nicer environment for those of us who travel without children. It was nice to have...More

    Thank Lauren M
    Response from TJ C, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 21 January 2016

    Lauren! Thank you for taking the time to write a review about your recent stay here at the Residence Inn. I'm glad you found our service top notch! We will definitely be using your comments to praise our team and especially our housekeeping team for...More

    Courtyard Indianapolis at the Capitol
    300 reviews
    #51 of 182 hotels in Indianapolis
     
    Home2 Suites Indianapolis Downtown
    283 reviews
    #14 of 182 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    413 reviews
    #34 of 182 hotels in Indianapolis
     
    Holiday Inn Express Indianapolis Downtown City Centre
    248 reviews
    #43 of 182 hotels in Indianapolis
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Self-Serve Laundry
    • Multilingual Staff
    • Laundry Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$167 - US$326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Indianapolis
    • #29 Romantic Hotel in Indianapolis
    • #41 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, HotelsforEveryone, Cancelon, getaroom.com and HotelQuickly so you can book your Residence Inn Indianapolis Downtown on the Canal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis ,
    • Indianapolis Residence Inn
    Add Photo Photos
    Traveller (43)
    Room & Suite (43)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (57)
    Business Centre & Event Rooms (4)
    Bathroom (1)
    Nearby
    Courtyard Indianapolis at the Capitol
    300 reviews
    .12 km away
     
    Conrad Indianapolis
    1,419 reviews
    .68 km away
     
    Hyatt Regency Indianapolis
    1,662 reviews
    .73 km away
     
    JW Marriott Indianapolis
    2,233 reviews
    .67 km away
     
    Nearby Restaurants
    Jack's Donuts
    25 reviews
    .55 km away
    Thai Paradise
    69 reviews
    .55 km away
    Le Peep
    201 reviews
    .46 km away
    First Watch
    16 reviews
    .57 km away
    Nearby Attractions
    Indiana War Memorial
    518 reviews
    .69 km away
    Central Canal
    844 reviews
    .27 km away
    Monument Circle
    603 reviews
    .74 km away
    The Eiteljorg Museum
    692 reviews
    .49 km away
    Ask a question
    Questions & Answers
    chow7484
    23 March 2017|
    Answer Show all 3 answers
    Response from FtMyersTony71 | Reviewed this property |
    It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
    0
    Votes
    robinaltman
    15 January 2016|
    Answer Show all 3 answers
    Response from eyelndbrez | Reviewed this property |
    Yes
    0
    Votes
    terrin881
    20 June 2015|
    Answer Show all 6 answers
    Response from corinnemb79@gmail.com | Reviewed this property |
    We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
    1
    Vote
    Room Tips
    "Ask for canal side - unless you don't appreciate the traffic!"
    Read review
    "Ask for a canal view."
    Read review
    "ask for a room facing the canal, it's beautiful."
    Read review
    "choose a canal view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing