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La Quinta Inn Indianapolis Airport Lynhurst

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La Quinta Inn Indianapolis Airport Lynhurst
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371 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Indianapolis Airport Lynhurst
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Showing 367: English reviews
Tucson, Arizona
Reviewed 2 June 2016

From clean room to service by staff it was a great experience. Would stay at this property when in Indianapolis. Whatever we inquired about the staff always had an answer and was very helpful. Not knowing Indianapolis this property turned out to be easy to find the airport, the speedway and the fair grounds.

Review collected in partnership with La Quinta
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Helpful?
Thank Racelady46
Indianapolis IN, United States
Reviewed 1 June 2016

The hotel needs TLC and updating. Great location very friendly staff, excellent service and easy access to highway. The price was more than reasonable just need updating. Beds were comfortable. Price reflects quality of hotel.

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Thank Michael M
Alpharetta, Georgia
Reviewed 31 May 2016 via mobile

I know it was the Indy 500 weekend, and it was my only option, but was so expensive for the service they offer. First time I've ever seen a t-shirt on a bed preventing housekeeping from making up the bed. The A/C in the room was so loud, almost had to use the earplugs I brought for the race in...

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Helpful?
Thank VaderSchmidt
Kelly S, Manager at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

I am terribly sorry your stay with us was not as pleasant as it should have been. We are working on making the necessary improvements to ensure our guests are satisfied with their stay here. Thank you very much for letting us know what we can do to make sure you are happy with our hotel!

Vincennes, United States
Reviewed 24 May 2016

The toilet in the room next to ours overflowed soaking our garment bag. Reported the problem and damage to our property at the hotel and corporate. Still waiting for someone to care about the problem.

Review collected in partnership with La Quinta
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Helpful?
Thank Chris K
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Thank you for your review. This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Would you mind contacting me at lq0534gm@lqreviews.com. I’m looking forward to speak with you. Thanks, LQ Customer Care

Greenup, Illinois
Reviewed 20 May 2016 via mobile

Our first room had not been cleaned, the next room had been smoked in recently since the window was wide open. They sent us to the LaQinta on Executive Drive. The room was fine there but by that time all of the restaurants in the area were closed except the Waffle House which didn't look like we girls should go...

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Helpful?
Thank SKHutton
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Thank you for your review, I would like to personally apologize for the series of unfortunate incidences that you experience during your stay with us. We continually try to do our very best for all of our guests but unfortunately sometimes we do fail. I will look into each issue that you have noted in an attempt to correct and...

Louisville, United States
Reviewed 20 May 2016

This is a pet friendly hotel close to the airport which was very convenient for an early morning flight. Easy access to different types of dining options. Provides shuttle service to airport and allows you to park your car in their lot rather than the airport.

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Thank Beth S
Midwest
Reviewed 16 May 2016

We would never recommend this La Quinta. This is the first La Quinta we've stayed in, that was unacceptable. First, having no elevator is a huge drag. Carrying heavy travel bags and belongings for 3 people up the stairs was more difficult than I thought. In the room, there was no place to put the luggage other than the floor....

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Helpful?
Thank rxturner
Darius A, General Manager at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Thank you for taking the time to send us your comments regarding your stay. Please accept our apologies for the issues you experienced. I would like to speak more about this with you, at your earliest convenience. Please email me at Lq0534gm@lqreviews.com

Essex, Canada
Reviewed 16 May 2016 via mobile

Stayed here one night. Would not have stayed here a day longer. Smelly, stinky, noisy and unfriendly. Management here does not care. You can see it from the reviews, no reply from management. Breakfast was no breakfast at all. We just picked up the last two pieces of bread. Lady behind the counter who was also in charge of the...

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Helpful?
1Thank Pete4you
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Pete, I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, Jenna La Quinta Customer Care Team

Aldie, Virginia
Reviewed 15 May 2016

The room, bedding and pillows smelled musty. Even after unplugging the refrigerator there was a noise that could not be blocked with toilet paper stuffed in my ears. Everything looked old, the carpet in the hallway was torn and did not lay flat. The employees were very nice until I called later to try to cancel a second night the...

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Helpful?
1Thank CindyofVienna
Kelly S, General Manager at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Thank you for taking the time to send your comments regarding your stay. This is not the experience we want you to have. Please accept our apologies for the issues you had. I would like to speak more with you about this, at your earliest convenience. Please email me at lq0534gm@lqreviews.com.

Indianapolis, United States
Reviewed 11 May 2016

Do not stay here unless you have no other options. The interior of the hotel as well as the guest rooms are in poor condition. The fitness room should be torn down! The noise with constant dog barking is terrible.

Review collected in partnership with La Quinta
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1Thank Dawn B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Indianapolis Airport Lynhurst, responded to this review

Thank you for your comments. We welcome all constructive criticism. Rest assured that your satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us. Sincerely, LQ Customer Care

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn Indianapolis Airport Lynhurst

Address: 5316 West Southern Ave, Indianapolis, IN 46241-5510
Region: United States > Indiana > Indianapolis
Price Range: RM299 - RM504 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Indianapolis Airport Lynhurst 2.5*
Number of rooms: 122
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Also Known As:
La Quinta Indianapolis
Indianapolis La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Indianapolis Airport Lynhurst staff and other travellers.
3 questions
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Easton, Pennsylvania
over a year ago
Cincinnati, Ohio
over a year ago

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Questions? Get answers from La Quinta Inn Indianapolis Airport Lynhurst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the ice machines.”
 of 5 bubbles robren88, 19 Feb 2017 | Read review
“I doubt there are any "good" rooms and I put no housekeeping because the place is SO filthy!”
 of 5 bubbles 915KARENB, 27 Oct 2016 | Read review
“There was not Wi-Fi in the room but in all fairness, it was 1983.”
 of 5 bubbles G6221LFjamesp, 29 Jun 2016 | Read review
“Ask for #246 right near laundry if needed. Ice machine down hall.”
 of 5 bubbles jefff846, 3 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles rxturner, 16 May 2016 | Read review
5 of 5