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Courtyard Indianapolis Airport

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Courtyard Indianapolis Airport
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166 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Indianapolis Airport
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Showing 164: English reviews
Cincinnati, Ohio
Reviewed 24 March 2016 via mobile

First impression was great. My family was visiting Indy for a volleyball tournament and received a voicemail from the hotel introducing themselves and offering to send pre-arrival and departure emails. From some of the reviews this was the great service that demonstrated excellence. However, I responded back to the hotel associate that called me and I never heard back from...

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Helpful?
Thank Hungryforgoodeats
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Dear Just Ok, I am very sorry we did not get a new refrigerator sent to your room. I know it is frustrating when you are anticipating something to be fixed or replaced and it is not. We had poor communication between the desk and maintenance and we will work on passing on information during next weeks training. The stained...

Colorado Springs, Colorado
Reviewed 20 March 2016 via mobile

We came here for a volleyball tournament. We were told the king rooms can sleep 4. Pull out is a TWIN!!! First night there a staff employee stole money from my purse while we were eating at the hotel Bistro!!! Staff was rude overall and defensive. Filed complaint and was reimbursed but awful experience DO NOT STAY HERE

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Helpful?
Thank schummygirl23
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Dear Schummygirl23, Although there are countless reasons to why money may be missing, we felt it was best to alleviate any concerns you might have and allow you to let us know what would satisfy you. We honored our commitment to you. Best Regards, Bill R

Wyncote, Pennsylvania
Reviewed 16 March 2016

We were were extremely SATISFIED with our recent stay. We were there for two nights and couldn't have expected a better stay. It began with the young man at the front desk, who was very welcoming, when we checked in, and then kindly helped us get into a different room (with one bed instead of two). When we asked about...

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Helpful?
Thank Jim44PA
Muncie, Indiana
Reviewed 5 March 2016

Stayed here overnight, before flying to Orlando. This is a very nice motel but quite pricey. We paid $179.00 for our room, plus $30.00 to park for 6 days. Our room was a suite with two queen beds and a fold out couch. The room was clean and the staff was very accommodating. Always look forward to free breakfast with...

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Thank Mary C
Hesperus, Colorado
Reviewed 22 February 2016

We were in town for a college bowling tournament hosted near the airport, so needed a good airport location. As a loyal Marriott Rewards member, we always try to choose their hotels and are rarely disappointed. I hate to complain, because it seems as if the management staff really does try here. However, the rooms are pretty small and could...

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Helpful?
Thank Terri G
Bill R, Guest Relations Manager at Courtyard Indianapolis Airport, responded to this review

Greetings! Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. As a valued guest, I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. I am very sorry for the...

Cissna Park, Illinois
Reviewed 31 January 2016 via mobile

We stayed here the night before our flight out of Indy and again when we flew back. The hotel is very clean and has great staff. Took the shuttle to and from the airport. Had to pay $30 to leave our vehicle at hotel for a week. Only complaint is that you have to buy a cup of coffee at...

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Thank Sherry F
Indianapolis, Indiana
Reviewed 25 January 2016

Hotel is just average, average that is for a $70 a nite place, pretty weak for the $159 they charge. I could live with that part but... French dip for me and salad for the lady, a Corona and a Tanqueray & tonic - $40. Drink was lukewarm, no lime 3 ice cubes, flat warm tonic, table was filthy, though...

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Helpful?
Thank Marshall M
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. As a valued guest, I was extremely disappointed to hear about your experience in our Bistro. With aspiration to always exceed guest expectations, we have unfortunately fallen well short of this goal during your recent stay. Your valued feedback highlighted a number...

Yorktown, Virginia
Reviewed 10 January 2016

Like many, I needed a hotel close to the airport for an early flight. As a loyal Marriott brand customer, I chose this property for airport proximity and the shuttle service. Overall, I'd say upper half of Courtyards I've stayed at. Pros: - Fully meets Marriott's overall standards for service, cleanliness, and style. - Free airport shuttle and WiFi. -...

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1Thank FJVLS
Bradenton
Reviewed 28 December 2015

The hotel was very quiet in the hallways. The room was clean. The only thing I could possibly complain about was an old rust colored stain on the sheets that had not come out in the wash. I would replace those if I was management. It is definitely an older Courtyard but was great for the price. It was approximately...

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Helpful?
Thank ldp
Miami, Fla
Reviewed 15 December 2015

Grab your Uber and ride to this courtyard which is close to the airport. The staff is super friendly, especially at the bistro. This is a well-maintained courtyard hotel. If you a are a marriott gold or platinum you just may get upgraded like I did.

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Helpful?
Thank Robert S

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Indianapolis Airport

Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Price Range: RM481 - RM1,141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Airport 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Indianapolis Marriott
Indianapolis Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Indianapolis Airport staff and other travellers.
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Questions? Get answers from Courtyard Indianapolis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Holiday on Stanstead”
 of 5 bubbles 943marshallm, 24 Jan 2016 | Read review
“Suites are very comfortable”
 of 5 bubbles 829danielz, 15 Oct 2015 | Read review
“Rooms on West side for a view of airport!”
 of 5 bubbles 585benjaminh, 14 Aug 2015 | Read review
“Away from the elevators”
 of 5 bubbles 829danielz, 27 May 2015 | Read review
“It never hurts to ask for an upgrade (better floor, better room, etc). The worst they can say is no...”
 of 5 bubbles two10eleven, 15 Apr 2015 | Read review
5 of 5