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All reviews the river front desk the club lounge nice hotel across the bridge breakfast buffet spg platinum shuttle driver free parking galt house would stay here again one night stay family reunion churchill downs pool and hot tub parking lot yogurt
This is a very nice propriety with lovely rooms that face the river and over look the city of Louisville. There are lots of restaurants in walking distance with good food and great views. The hotel is very clean and wonderful management.More
Date of stay: June 2018
Thank Robert B
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded today
Thank you for sharing your review. We are glad to know how much you enjoyed our comfortable accommodations with great views of the river, and we appreciate you highlighting all the positive aspects of your stay. We enjoyed serving you and hope to...More
We forgot to thank Frank Green, and also the maintenance director, who gave us shuttle rides across the bridge to our Bourbon Tour meeting place at the Galt House. Our not having to find (and pay for) parking downtown during Louisville's rush hour made for...More
Date of stay: July 2018
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 20 September 2018
Thank you for acknowledging the outstanding service provided you at Sheraton Louisville Riverside Hotel. We are committed to providing an excellent stay for every guest, and it is wonderful to know we more than met your expectations. I’ll be sure to share your...More
I stayed here on business for 3 nights. The hotel is nice and the staff was accommodating. My toilet backed up and it was taken care of quickly. It's connected to restaurant on site and connected to Hooters. There were a few restaurants in walking...More
Date of stay: December 2018
Response from TeamMarriott, Rooms Division Manager at Sheraton Louisville Riverside HotelResponded 3 days ago
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. .
Rooms Division Manager
My family and I stayed is rooms 701 and 704. 704 has a horrible smell. Like sewage or something. We complained and the attendant said it smells like someone was cooking in here. They said they would do odor abatement, but never happened. They need...More
Date of stay: November 2018
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 4 weeks ago
Thank you for taking the time to review your stay. We value your comments and apologize that we did not meet your expectations. We agree there are some areas which are beginning to show their age, and while we recently replaced guest room...More
Don't book rooms for your company or organization. Booked rooms for staff and used personal bank card to reserve rooms then completed credit card authorization form and faxed it three times to hotel. Staff was told they would have to pay for rooms. Front desk...More
Date of stay: November 2018
Response from TeamMarriott, General Manager at Sheraton Louisville Riverside HotelResponded 11 November 2018
Thank you for your review. Please accept our apologies for the difficulties you encountered with reserving rooms for your staff. Your experience is not representative of our usual performance, and we regret we left you with a negative impression. We want to make...More
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle …Moreservice connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from csariscsany | Property representative |
Our hotel runs perpendicular with the river, so we have one side of the hotel that you can see most of the fireworks and the other side of the hotel where you can't really see any fireworks. We also have four Riverview... More
Our hotel runs perpendicular with the river, so we have one side of the hotel that you can see most of the fireworks and the other side of the hotel where you can't really see any fireworks. We also have four Riverview suites that you are able to see the entire firework show and the entire Louisville skyline.