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This is a very nice hotel in a good location. The hotel is very clean and the rooms are spacious and clean. The Amenities nice. The Bistro does need to extend it's hours of operation. The complimentary drinks during happy hour are nice. The staff...More
We have stayed here many times over the last 7-8 years. We have seen a remodel, a Starbucks (Bistro) addition, the removal of the hot tub, and many different faces at the front desk.
This recent visit really has me questioning the staff and the...More
Response from aciski, Guest Relations Manager at Courtyard KokomoResponded 2 weeks ago
I am sorry to hear about your recent experience, at the Courtyard Marriott Kokomo. That is not up to our standards. I will be speaking with my maintenance staff on this issue, and ensure it is resolved.
We hope you will give us another chance...More
The hotel has big clean rooms, good service people and good TV and Internet communication. The breakfast offering is also ok.
So everything for one or two business days in town.
The night was not so good. Outside on the parking lot was noise all...More
Response from aciski, Front Office Manager at Courtyard KokomoResponded 3 weeks ago
Thank you for staying with us. We strive to give excellent customer service every time. Unfortunately, we fell short of that. Please stop by again , next time you are in the area. We would love another chance to make a better impression!
We are staying the night after a wedding. Easy and quick check in. Room appeared clean and bed is comfortable. While showering, I noticed what looked like black mild or mildew that rubbed off in the shower. Also shower made an awful squealing sound when...More
New owner Trisha is a NON costumer relation expert. She has a very bad demeanor and should NOT be in the customer business. She needs to step away and let professional people handle the business and go home for the day every day.More
Thank Kipp D
Response from aciski, Guest Relations Manager at Courtyard KokomoResponded 19 October 2017
I am sorry to hear about your poor service recived. We strive to give excellent customer service with all of our guests. I would love to look into this further. A call to the hotel would be appreciated, as we do not have an employee...More
US$111 - US$183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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