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Holiday Inn Express Madison

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Traveller (37)
Room & Suite (48)
Dining (5)
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Overview
  • Excellent30%
  • Very good37%
  • Average14%
  • Poor11%
  • Terrible8%
Travellers talk about
“indoor pool”(7 reviews)
“nice hotel”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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All reviewsindoor poolnice hotelunder renovationsmall citybathroom sinkrooms are cleanhistoric districtone night stayclifty falls state parkhierefrigerator
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11 - 15 of 102 reviews
Reviewed 26 May 2017

Stayed here for a mystery tour. Thoroughly enjoyable ROOM: Roomy, 2 years old, modern contemporary style Larger size refrigerator (bonus!) Standard hotel size microwave Keurig coffee machine: four kups and one tea bag Wall AC unit with wall thermostat. Two mirrors: wall size and over...More

Thank 5oCal_Dad
Reviewed 17 May 2017

The hotel is in need of a remodel, which it is now getting. However, conditions were "messy" and not relaxing. The pool was closed, with no explanation. The continental breakfast was hot and fresh. Everything considered, I thought it was an expensive mediocre stay.More

Thank MKCN47933
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 23 May 2017

Thank you so much for taking the time to provide us feedback on your most recent stay. We apologize for any issues that our renovation may have caused during your visit. We are currently in the process of updating the property and would love to...More

Reviewed 30 April 2017

Changed my original negative review due to actions taken by the management to address my initial complaints. They treated me very fairly and in a very professional way. Very happy with my stay even with the inconveniences. Staff was very nice and polite. Thank you!More

Thank indy500099
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 1 May 2017

Thank you so much for taking the time to give us feedback from your recent stay. It was a pleasure speaking with you and I know that in the future we will be able to exceed your expectations. Thank you for your kind words and...More

Reviewed 22 April 2017 via mobile

Very poor place to stay. Given wrong type of room on check in. A/C unit not working right in room. Entrance area and whole first floor smells like cigarette smoke. People standing and sitting by front door smoking. Party started in next room at 5:30...More

Thank Dennis F
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 24 April 2017

Thank you for taking the time to provide feedback for your most recent stay. I apologize for any issues that may have been caused by the renovation process we are going through right now, and I will use your feedback so that we can improve...More

Reviewed 9 April 2017

Arrived and was greeted by the manager, who was a very nice lady. We went to our room and setup our computers, hardwired the main one in, and set off updating windows before heading off to enjoy a day out. When we returned the internet...More

Thank Lee C
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 12 April 2017

Thank you so much for taking the time to provide us with feedback from your recent stay. I would like to apologize for not meeting your expectations during your stay, this is not typical for our property. Please feel free to contact me directly if...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$137 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$137 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (37)
Room & Suite (48)
Dining (5)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Ask for a refurbished room"
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"Wait for renovations to be done"
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"Just ask at the desk and they can suggest the very best for you"
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"CAVAET: Railroad tracks in the back. Train engineer likes to toot the horn at 3am."
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