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Residence Inn Merrillville

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Residence Inn Merrillville
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Merrillville
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Showing 88: English reviews
Brighton, Michigan
Level Contributor
5 reviews
3 hotel reviews
Reviewed 18 November 2015

We were staying at the Residence Inn for one night to attend a family funeral. Due to timing we arrived at the hotel a couple hours before check-in. Despite being sold out the night before, the staff was able to get us into our room right away so that we could change. Everyone we encountered at the hotel was very... More 

Helpful?
Thank jsw2325
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear jsw2325, Thank you for your feedback! I am very sorry for your loss. I am glad though to hear that our staff was able to accommodate you and provided you with excellent service during your time with us. We are always happy to assist our guests in any way that we can. Thank you again for staying with us!... More 

Canton, Michigan
Level Contributor
97 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 November 2015 via mobile

I stayed for one night and had no problems. The staff at the front were warm and inviting. They displayed excellent customer service. Hotel is tough to get into with one way streets and poor signage. Room was clean and nice. Huge television to watch my regular shows.

Helpful?
Thank Concerned38
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear Concerned38, Thank you very much for your review! I am delighted to hear that our staff was able to provide you with excellent customer service and that you enjoyed our hotel! Our staff truly does an amazing job and I will be certain to share your comments with them. For your next visit, the best access into the hotel... More 

Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2015

My family stayed at this hotel for a local wedding. We were terribly disappointed in the staff during our stay. This would have included the front desk employees, breakfast attendants and housekeeping. We frequent Residence Inns very often in our travels and have never experienced such disappointment. It is a shame when you spend the amount of money we did... More 

Helpful?
1 Thank T H
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear T H, Thank you for your feedback. I am very sorry to hear that you did not enjoy your stay with us. As you can see from our reviews your experience definitely not typical. I will be certain to address you comments with the staff and ensure that we are delivering the best service possible. Again, I hope that... More 

Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 September 2015

We came here for one night to stay after a football game. The staff is very friendly and is a common Marriott Residence Inn stay. It is an older Residence Inn but it doesn't show a lot of of wear and tear than some. The breakfast is good and is right off the highway. We enjoyed our stay!

Helpful?
2 Thank Owen B
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear Owen B, Thank you very much for your feedback! I am glad to hear that you had a nice stay with us! While we are a slightly older Residence Inn we were remodeled a few years back and the staff does a great job keeping the hotel in excellent condition. Thank you again for taking the time to provide... More 

Dayton Oh
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 August 2015 via mobile

My family and I stayed 4 days at the residence inn in Merrillville Indiana. We were amazed by hospitality the staff displayed and were always greeted with warm smiling faces. I would like to thank Julie and Iris especially. As a person who stays 40 plus nights a year in hotels, I appreciate staff that go the extra mile and... More 

Helpful?
2 Thank BKL1980
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear BKL1980, Thank you very much for your feedback! These are some truly amazing comments! We are very fortunate to have the staff that we do and each does a great job for us every day. Thank you for staying with us and we look forward to your next visit! Sincerely, Ryan D. Graham, CRDE General Manager Residence Inn by... More 

Macomb, Michigan
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2015

If you want to feel like you are in a real home while away, you must stay at a Residence Inn. This is the kind of place I like to stay when on an extended business trip. Having things like a real refrigerator, ice maker, microwave, dishwasher, a real kitchen with a sink, dishes and cooking utensils, a separate bedroom... More 

Helpful?
1 Thank Kirt P
lynnette t, General Manager at Residence Inn Merrillville, responded to this review

Thank you very much for taking the time to write your review on the Residence Inn Merrillville. We are so happy to see that you enjoyed your stay and the ammenities that we have to offer. When you are away from home and in a hotel for a long period of time, it is nice to have a kitchen available... More 

PA
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 April 2015

This hotel is located right at the intersection of I-65 and route 30, which is convenient to just about anywhere in the region. Very close to shopping and restaurants on 30, as well as the star plaza theater. Very welcoming staff, and very helpful with questions and what is available in the local area. Nice, new rooms, very spacious.

Helpful?
1 Thank nd826
lynnette t, Manager at Residence Inn Merrillville, responded to this review

Thank you for your 5 star review. We take pride in knowing that we have exceeded your expectations. We hope to see you again when your travels bring you back to Merrillville. More 

Phoenix, Arizona
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2015 via mobile

So, I am going to try and make this review short and sweet, but in short this hotel does not meet normal Marriott standards. Let me say off the bat that I am A Marriott platinum Elite status member and love Marriott as I stay at them no less than a hundred and fifty times a year. AT first glance... More 

Helpful?
2 Thank Myscotty7
lynnette t, Manager at Residence Inn Merrillville, responded to this review

Thank you for your feedback on your recent stay. We take all concerns seriously and we apologize that we didn't properly communicate to you that an inspection of the room was completed. Please know that we also take customer service concerns seriously and have addressed this accordingly with the staff members. You noted that you will be back in the... More 

Minnesota
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 April 2015

For a smaller hotel in NW Indiana, this place was great. We needed 2 rooms near each other, and although the hotel was sold out the staff managed to accommodate that request. The front desk staff: AMAZING customer service. The hospitality hour "bartender": GREAT. Staff really made us feel welcome. We ordered dinner, and the staff let us eat it... More 

Helpful?
Thank MinnesotaSmitty
lynnette t, General Manager at Residence Inn Merrillville, responded to this review

Thank you for taking the time to write a review on how you enjoyed your stay at the Residence Inn Merrillville. We are happy to hear that you enjoyed our hospitality as well as your time together as a group. We hope to see you again. Thank you! More 

Chillicothe, Ohio
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 March 2015

We stayed at this hotel while visiting family. We needed a pet friendly hotel for our 4 lb puppy. The staff made us feel welcome and continually made sure our stay was pleasurable. Very clean and comfortable. I wouldn't hesitate to stay here again.

Helpful?
1 Thank Bill L
lynnette t, General Manager at Residence Inn Merrillville, responded to this review

Thank you for your kind words. We are happy that you enjoyed your time with us. Come see us again when in the Merrillville area. Have a great day. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newly-Renovated! The Residence Inn Merrillville just completed a full renovation and redesign of all lobby and guest room space. This all-suite Merrillville hotel is located at the Intersection of I-65 and US 30 across from the popular Star Plaza Theater, 45 minutes outside of Chicago. Our newly-renovated guest rooms feature fully-equipped kitchens with stainless steel appliances, free WiFi, workstations with natural light and separate living and sleeping areas. Guests appreciate our daily complimentary hot breakfast buffet and evening social hour in lively Gatehouse – even get work done in our brand new lobby media pods with flat screen TV! Nearby businesses include NiSource, Arcelor-Mittal, US Steel, BP, and Direct Buy. Leisure travelers appreciate our proximity to the Indiana Dunes, Lighthouse Premium Outlets, Deep River Water Park and Indiana's casino boats. With an indoor pool, state-of-the-art fitness center and outdoor SportCourt, this Merrillville hotel offers you the value and convenience you want. ... more   less 

Additional Information about Residence Inn Merrillville

Address: 8018 Delaware Place, Merrillville, IN 46410
Region: United States > Indiana > Merrillville
Price Range: RM576 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Merrillville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Merrillville Residence Inn
Hotel Style:
#2 Business Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Merrillville staff and other travellers.
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Questions? Get answers from Residence Inn Merrillville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms are good for people travelling as families.”
 of 5 bubbles portiam44, 24 Oct 2016 | Read review
“Don't count on the sofa bed -- it is almost as uncomfortable as sleeping on the floor.”
 of 5 bubbles gridskipper, 30 Sep 2016 | Read review
“The Food was awesome.”
 of 5 bubbles Gatorsoftballdad, 11 Sep 2016 | Read review
“Ask for a second floor room. The two bedroom suites are roomy.”
 of 5 bubbles jmikiwill, 19 May 2016 | Read review
“There is not a bad room at the Inn.”
 of 5 bubbles kirtp2014, 23 May 2015 | Read review
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