We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Croft

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Croft
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

115 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 110: English reviews
Ashford, United Kingdom
Reviewed yesterday NEWvia mobile

We were running a course at a local hospital and an applicant on the course stayed at the Croft for one out of her two nights (she moved for the second night). She had a terrible experience with a poor breakfast and no working tv, wifi and an even worse time when she spoke to the manager about cancelling her...

 Report
Helpful?
Thank hl_smith1902
Reviewed 5 days ago NEWvia mobile

Stayed for one night only thankfully. The entire hotel was freezing and had to ask for a portable radiator for the bedroom. Hot tap in bathroom sink didn't work at all and the shower was cold. Breakfast was OKish but considering it was extra and the dining room was so cold we had to keep jackets on, I would have...

 Report
Helpful?
Thank Jayne H
Fakenham, United Kingdom
Reviewed 2 weeks ago

I have never stayed in such a freezing cold hotel. Every room was icy. We had to ask for an additional radiator in the bedroom, since the tiny one in there was totally ineffective.The hot tap in the bathroom did not even work and the shower was cold in the morning. One small towel was provided for the double room....

 Report
Helpful?
Thank Jayne H
Reviewed 2 weeks ago via mobile

Stayed at the Croft for one night and that was enough. The bathroom was freezing as the radiator had been turned off. The room was in an annex with no emergency lighting and no lighting outside, complete darkness. The bathroom and toilet were not clean, the strip light in bathroom had loads of bugs in it. We had to have...

 Report
Helpful?
Thank robtumnus
Newquay, United Kingdom
Reviewed 3 weeks ago

My wife and I, booked two nights to attend a funeral. We stopped in room 10. The room was surface clean with stains on the carpet and dust in the corners and an orange stain in the neck of the toilet. The flush had to be encouraged to work by pumping the handle, and two bulbs not working in the...

 Report
Helpful?
Thank Robin L
Ashford, United Kingdom
Reviewed 24 October 2016

This was the worst 20 minutes in a hotel room. From the toilet handle being a bolt of some fashion. The hair in the bed.... Rude staff who refused to give money back and the damp and scum around the room. Would rather sleep on a park bench

 Report
Helpful?
Thank Create-cake
Esher, England, United Kingdom
Reviewed 13 October 2016

Room was musty, damp and cold on a hot day. Noisy. Students living on upper floor. No one there when we turned up at pre-arranged time. Told to wait 10 mins by manager via phone. He arrived 50 mins later. Child of manager played noisy computer games in communal space outside our door for hours. No breakfast available. All guests...

 Report
Helpful?
Thank Ruth B
Bath, United Kingdom
Reviewed 27 September 2016

Hard one as I do not do bad reviews unless very very bad. Reviews here say some bad things but I found it cleaner than many pricier chains. A little worn in places and although the towels were clean I would buy new ones. The restaurant was empty but we had a fantastic meal and I will probably use this...

 Report
Helpful?
Thank Haygrove
Brough, United Kingdom
Reviewed 16 September 2016

If you have booked this place please I book. I went to my daughters 30th BBQ and made the mistake of booking in to this place. On arrival a pizza delivery moped turned up to deliver and an occupant came down to collect. He was so high and reeked of canabis it beggared belief. I mentioned it to the guy...

 Report
Helpful?
1Thank kevin186317
Vancouver, Canada
Reviewed 11 September 2016

Booked this place before in advance of setting off on our travels. Arrived at the hotel in time for check at 4pm (unusually late as other hotels state around 2pm) No one around to let us in!! Not a good start.......The exterior of the building is very run down, not at all welcoming. And as for the 'Hotel Manager' (when...

 Report
Helpful?
Thank frankskinner2016

59 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (7)
Viewed
Bathroom (5)
Viewed
View from Room (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Room/Suite (10)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kennington
0.3 km away
The Conningbrook Hotel
The Conningbrook Hotel
#1 of 1 in Kennington
293 reviews
1.9 km away
Premier Inn Ashford (Eureka Leisure Park) Hotel
1.6 km away
Holiday Inn Ashford - Central
Show Prices
Show Prices
Show Prices
2.0 km away
Travelodge Ashford
Travelodge Ashford
#6 of 8 in Ashford
336 reviews
6.3 km away
Holiday Inn Ashford North A20
2.4 km away
Ashford International Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Services
  • Free Parking

Additional Information about The Croft

Address: 381 Canterbury Road, Kennington, Ashford TN25 4DU, England
Region: United Kingdom > England > Kent > Ashford > Kennington
Price Range: RM246 - RM386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Croft 3*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Book Direct Rooms, Priceline, Travelocity, Orbitz, Hotels.com and Booking.com so you can book your The Croft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Croft Hotel Ashford
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Croft staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It could be a very nice place to stay with some TLC and service”
 of 5 bubbles robinl315, 13 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles Create-cake, 23 Oct 2016 | Read review
“Avoid hotel completely”
 of 5 bubbles 789ruthb, 12 Oct 2016 | Read review
“I hade a family unit , large with 2 twins so not sure about the rooms in the main building.”
 of 5 bubbles Haygrove, 26 Sep 2016 | Read review
“Don't book to stay here go to be of several hotels within a few hundred metres”
 of 5 bubbles terrymK3370PG, 29 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay