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Raintree Inn

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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Celina, Ohio
Reviewed 10 February 2012

I used to live in New Castle, and we are planning on taking our kids up there for the weekend, I have heard nothing but good, about this place since the new owners took over a couple years ago. HOWEVER I have been tring to call since Monday the 6th, to make reservations and NOBOBDY will answer the phone!!1 I...

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Helpful?
Thank Mindy B
cookiechip, Owner at Raintree Inn, responded to this review

sorry phone ststem damaged by storm but you called me and i helped you get rooms i will still apolojize to you i'm very sorry maurice cook i'm the owner

New Castle, Indiana
Reviewed 25 November 2011

my family traveled from illinois for thanksgiving and my husband and i recommeded this hotel due to previous good experiences. we first moved to new castle and had to live at the raintree until we found a house (moved here due to my husbands job). services was super and staff was wonderful so, when we have family come to visit,...

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Helpful?
Thank jstilts
cookiechip, Owner at Raintree Inn, responded to this review

i'm the owner maurice cook ph. 765-524-9693 manager bill palmer please call ether one of us and we'll get this problem resolved i'm very sorry you had problem call bill at hotel 765-521-0100 please let me know when its resolved again i'm sorry about problem sincerly maurice cook

summitville
Reviewed 25 October 2011

Wonderful, Spent the last 4 days and really enjoyed My stay. I will be sure to return there again. G.T.

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Helpful?
2Thank shane t
cookiechip, Owner at Raintree Inn, responded to this review

thank you i'm the owner maurice cook 765-524-9693

New Castle, Indiana
Reviewed 30 September 2011

Spiders dusty smells like pee maids late Shower dirty Pool dirty ... sheets make u itch all night.....

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1Thank amber23_11
cookiechip, Owner at Raintree Inn, responded to this review

very sorry please contact me maurice cook i'm the owner 765-524-9693

Mount Juliet
Reviewed 20 July 2011

The staff were the only good thing about this hotel - they were friendly and gracoius; however, that is all the positive feedback I can give. If you've seen the website, you should know that it's not up-to-date. There is no longer a hot tub - it is a boarded-up hole in the pool room (where the lights aren't kept...

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Helpful?
Thank cawdjohns
New York City, New York
Reviewed 12 May 2011

Stayed here twice on business in 2011 for a total of 11 days. Nobody came to clean the room at least half of those days. Every other day the key card would fail and have to be re-programmed by front desk. (They have a sign at the desk saying that that it is beyond their control.) They have plenty of...

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2Thank Roadwarrior22222
Goshen, Indiana
Reviewed 12 January 2011

I had a little trouble checking in,but was quickly resolved. We had a great time! We started out with a 2 night stay that ended up being a 4! I will deffinately be using that hotel for our stay in New Castle again. The lounge staff are awesome people,made you feel like you were home an not a stranger! I...

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3Thank LisaKidd
Los Angeles, California
Reviewed 30 November 2010

We stayed at the Raintree Inn while visiting family over the Holiday and it is run by the most friendly and helpful staff we have ever had the pleasure of meeting. The rooms were very clean and comfortable. They go out of their way to make you feel welcome. This is a great place to stay.

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2Thank Kanardly
Muncie, Indiana
Reviewed 12 August 2010

I had a good time at the raintree inn and would plan to return here real soon i like the room it was very clean and the pool was good and clean and the staff was very frendly and helpful

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2Thank bigts_10
cookiechip, Owner at Raintree Inn, responded to this review

thank you for your kind words from my wife myself and all our wonderfull employees we can't say thank you enough. please during your next stay mention your post so we can thank you personaly like i posted before were new at the hotel business and if you ever have a problem with our property please contact me perssonaly at...

New York City, New York
Reviewed 20 July 2010

made a reservation 6 weeks prior too our stay there. On arrival we were informed that they had double booked our room and had no rooms left. They made no attempt to find us a room nearby or advise us on where we might find a room for our stay.Terrible stay unhelpful and unfriendly staff would not stay here if...

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Helpful?
Thank jason1962
cookiechip, Owner at Raintree Inn, responded to this review

i'm the owner and have only owned this hotel 6 months why you would go back over 3 years or more is beside me. my personal phone number is 765-524-9693 plese call me personally if you ever have any problem with my hotel. i'm very sorry this customer had a problem ,and would like to make it up to them...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Raintree Inn

Address: 2836 South State Road 3, New Castle, IN 47362
Region: United States > Indiana > New Castle
Price Range: RM285 - RM339 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Raintree Inn 2.5*
Number of rooms: 104
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Also Known As:
Best Western New Castle
Raintree Hotel New Castle
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Questions & Answers

Here's what travellers have asked, with answers from Raintree Inn staff and other travellers.
2 questions
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8 months ago

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Questions? Get answers from Raintree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-Fi is available for free in the lobby but not in the rooms.”
 of 5 bubbles Kel0, 20 Jun 2016 | Read review
“don't stay here”
 of 5 bubbles kwigal, 20 Dec 2015 | Read review
“I appreciated the quiet of the back building, where you can see out your window the heavenly hill.”
 of 5 bubbles GraceRosen, 20 Jan 2014 | Read review
“Go elsewhere to stay!”
 of 5 bubbles JeniferA133, 18 Apr 2013 | Read review
“We have stayed in several different rooms and they have all been great. The south side rooms are quieter.North side courtyard rooms are great for the entertainment.”
 of 5 bubbles 101ChrisL, 14 Oct 2012 | Read review
5 of 5