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Holiday Inn Express & Suites Indianapolis NE - Noblesville

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Traveller (17)
Room & Suite (28)
Dining (4)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Suites
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
34Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
58Reviews
61Photos
1Q+A
5Room tips
Traveller rating
  • 29
  • 19
  • 3
  • 1
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
My wife and I stayed at this HIE last Saturday night. When we arrived, there was no front desk worker. After about five minutes, the desk clerk arrived and apologized for not being there to greet us as she was the only one working. As IHG members, she graciously upgraded our r
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We checked in for two nights, while in town visiting family. Our room was nice and very clean. The bed was very comfortable.. As we checked in we were told we checked on in time for Happy Hour, we were given coupons for 2 drinks, they also served cookies and salsa and chips. The
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We recently attempted to stay at this hotel. After checking in and arriving to our room, we turned the A/C on to cool the room down because it was so hot in there. After leaving to go to dinner and arriving back in our room, we noticed that the sheets felt damp. The room was cool
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis NE - Noblesville
Responded 12 Oct 2018
Hi Observer1992, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry that your experience was not as pleasant as it should have been. I regret to read about your disappointments with the room and the HVAC system. Our guest's comfort remains a priority and I am sorry for letting you feel otherwise. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. In addition, I have sent you a private message to get additional details about your stay. Again, thank you for your feedback and I hope to hear from you soon. Sincerely, Ingrid V. Case Manager IHGService
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Water pressure is barely enough to take a shower, and "hot"water is only lukewarm, any time of day. Terrible problem with A/C unit left our clothing and bed linens damp and then developed a strong mildew odor. Like sleeping in a damp stinky basement. Awful. Hotel only took $10 of
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis NE - Noblesville
Responded 2 Oct 2018
Hi architectgal, Thank you for staying with us and for taking the time to share your comments. Kindly know that the care and comfort of our guests is always our main priority, and I am sorry to read of your disappointment. I assure you that this your experience with the bathroom facility and AC is not the norm at our hotel, and I appreciate you bringing this to our attention. I's like to shared your comments to our upper management for improvements, I sent you a private message to ask more information about your stay. Again, thank you for your review. I hope I can hear from you soon. Best, Zel N. Case Manager IHGService
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Serious moisture and mildew problem in this hotel. Our room was so damp that my sandals felt moist when I put them on in the morning. The mildew smell was so strong that we couldn’t sit in the room. When we notified the desk on checkout, they apologized but only took $20 off a 2
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis NE - Noblesville
Responded 1 Oct 2018
Hi, aussieoneus! Thank you for your stay, and leaving us feedback! I am sorry that the condition of the room caused you inconvenience. It is also disappointing to know that you were unhappy with the service you received from reception staff when your concern was raised. I would like to discuss this more and get more information from you. So, I sent you a private message to gather more details. I hope you can find the time to go through it and get back to me. Thank you for your time, and we would love to continuously serve you in your future travel plans. Many thanks, Anne A Case Manager IHGService
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Bathroom sink area
Chair and desk area
Frig and microwave
Previous
Would provide free shuttle bus service to Hamilton Town Center? FYI, The Cambria Hotel & Suites Noblesville is provided the free shuttle to there.
"For those with accessible needs this is a very good hotel."
"Easy access from 69, very business & family friendly."
"We had 2 queen suite with sitting area - plenty of room"
"The only complaint is the room walls seem a bit thin. You can hear someones phone ping when it's quiet and they get a text."
"I always go for the top floor wherever I go, and furthest from elevators. Always quieter"
PRICE RANGE
US$91 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIndianaNoblesville
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