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Holiday Inn Express Plainfield / Indianapolis

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Traveller (39)
Room & Suite (29)
Dining (5)

About

Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel Indianapolis - Airport is conveniently located off I-70 and S.R. 267 just 2 miles west of the Indianapolis International Airport, and 13 miles west of downtown Indianapolis. Exquisitely renovated. Room renovations completed fall 2007. The property is located adjacent to Chateau Thomas Winery and many other restaurants are within walking distance. Holiday Inn Express-Indianapolis-Plainfield is the place to stay for business, leisure or special events. For the corporate traveler, our hotel is conveniently located near Interstate 70 and we are only 2 miles from the Indianapolis International Airport. For our leisure guests we are just a short distance from attractions such as: downtown Indianapolis, Indianapolis Motor Speedway, Indiana Convention Center/RCA Dome, Indianapolis Zoo/White River Gardens, Indianapolis Children's Museum, O'Reily Raceway Park, Conseco Fieldhouse, Victory Field and Circle Center Mall. The hotel features 76 comfortable, attractive guest rooms with many amenities, including free parking, free high-speed Internet access, an outdoor pool, and a guest laundry facility. Each guest room also has coffeemakers, hair dryers, iron/ironing boards, 25 inch TVs with digital satellite and free Fox News and HBO 1 and 2.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free parking
Bar/Lounge
Breakfast included
Airport transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Location

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Contact
6296 Cambridge Way, Plainfield, IN 46168-7904
Getting there
Indianapolis Intl Airport8 km
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223Reviews
61Photos
8Q+A
35Room tips
Traveller rating
  • 137
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Popular mentions
After driving on snowy slick roads it was great to relax in this nice Holiday Inn. It is 22 years old but it is very well maintained and clean. I had a little pet with me and when they put me on the 3rd floor I asked if they had anything on the first floor and they happily
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Response from Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis
Responded 4 weeks ago
Thank you for your review and for being our guest. We hope to have you stay with us again soon.
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My husband and I visited this summer as part of our anniversary weekend. The staff were very friendly and the room was very clean . We stayed in the jacuzzi suite and that was nothing short of amazing as well . We visited fountain square that day with many shops and cool vibes .
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Response from Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis
Responded 24 Dec 2018
Thank you for being our guest and for your recommendation! We're happy to hear that you enjoyed your visit to our area. We hope to have you stay with us again soon.
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Came to the hotel for 4 days for an automotive convention. Room was great. Staff was very good. No complaints. Restaurants very close and a good location. Close to a shopping mall. Breakfast was ok. Would stay there again
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Response from Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis
Responded 10 Dec 2018
Thank you for being our guest and for your review. We're happy to hear that you enjoyed your stay and our staff. We hope to have you stay with us again soon.
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+1
On 11/28/18 I spoke with the front desk clerk in regards to my room not being cleaned properly and she left a not for the housekeeping supervisor. Upon returning to the hotel from work on the evening of 11/29/18 I found that the bathroom are still had not been cleaned properly
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Response from Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis
Responded 30 Nov 2018
Thank you for your feedback. I know that you reported your concerns and housekeeping was made aware of them after your first report. When you came back last night, my desk clerk advised me of your concerns remaining. I explained to her that the previous shift had reduced your rate even though you had said you only wanted to advise us of your issue. I had also told the desk clerk I would go up and personally handle your areas of concern. I wrapped up the matters I was in the middle or handling and then came immediately to the desk to speak to you. At which point you told me you didn't want anything, you just wanted us to be aware. I apologized and thanked you for your feedback so that I could further address your concerns with housekeeping. We have thousands of guests come to our property each year and the vast majority experience no issues, as can be seen in our other reviews noting that we are a clean property, which is why we have faith in our staff doing a good job. I'm terribly sorry that you did not have the experience that so many others have had with our hotel. Thank you again for bringing your concerns to our attention so that they can be used to help us improve our service.
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We stayed here for a month when our house flooded. The employees where so great, they took care of us and our kids. Made it feel like home and when a room opened up at there sister hotel the Stay Bridge they got us in over there where we would have two bedrooms, two bathrooms
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Response from Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis
Responded 7 Nov 2018
Thank you for your kind review. We're happy to have been able to care for your family during your time of need. We hope that you will be able to come back for a visit under more relaxing circumstances.
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123456
Hello! Our breakfast runs from 6 am - 9:30 am Monday through Friday and 7 am - 10:30 am Saturday and Sunday. We do offer a light breakfast, minus our hot items, that starts at 3:45 am each day.
0 votes
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What is the charge for having a pet - our 10 pound pad trained mini-poodle?
Honestly, I do not remember. Sorry
0 votes
Do the rooms with Jacuzzi tubs also have showers?
Hello, Our Whirlpool suites feature a regular bathroom, with tub and shower. The whirlpool tub is in a separate area of the room.
2 votes
What are the pool hours?
Our pool is open seasonally, from 8:30am to 10:00pm.
0 votes
Do you offer the park, sleep, & fly program?
Hello, We do offer a Park, Stay and Go Package. This package would allow you to have an overnight room, parking for one vehicle for up to 14 days and transportation to and from the airport. Our shuttle runs on demand, every 30 minutes from 4am-12am daily. If you call the hotel directly at 317-839-9000, we would be happy to assist you in booking this package.
0 votes
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12
"Get a jacuzzi suite. The room was huge!"
"Even though I was on a high floor, people congregated around the entrance area to chat, so might be best avoided if sensitive to noise"
"Pick a room away from the highway and the elevator."
"Try and get room away from freeway"
"Ask for a room away from the elevator and the vending machine"
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1234567
PRICE RANGE
US$92 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express plainfield / indianapolis hotel plainfieldholiday inn plainfieldplainfield holiday inn
LOCATION
United StatesIndianaPlainfield
NUMBER OF ROOMS
76
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