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Hampton Inn & Suites Richmond

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Hampton Inn & Suites Richmond
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458 Reviews from our TripAdvisor Community

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Showing 456: English reviews
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Lexington, Kentucky
Reviewed 3 days ago NEW

Arrived here after some lengthy travel. Check-in was quick, as expected. I am always surprised at the lack of consistency about the delivery of the Hilton Honors welcome. It's not the recognition that I am looking for, it's the bottled water. I asked for one and received it. Room was clean and very spacious. The floor creaked substantially when I...

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Helpful?
Thank 2ppltraveling
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your comments, and table tops are used in our ADA rooms which is why their was so much space to accommodate a accessible chair. So glad you felt safe though the storms we have had and I will address GSR on honor benefits so all receive what standards require for our guest. We thank you for staying...

A TripAdvisor Member
Level Contributor
29 reviews
8 hotel reviews
9 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

My husband and I were in the area to ride the Cardinal Greenway bike trail. Our stay was very enjoyable. Room was very clean and well stocked with towels and wash rags. The staff was very friendly. The breakfast had plenty of choices. I am on a low carb diet and the lady working the breakfast area made me something...

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About Hotel's Favourite Review
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Great Love we made you happy and can't wait see you again !

GILBERTSVILLE
Reviewed 5 days ago NEW

I stay in Hampton Inns all the time and this one is pretty typical of most. It is well cared for, clean and the staff is very nice. My only complaint is that there are no refrigerators or microwaves in the rooms or at least in my room. Very unusual in today's traveling world. The area is a tad shaddy...

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Thank 781JOHNB_12
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for staying with us and you next trip around make sure you ask for a suite they all have the extras you are looking or we do have small refrigerators if available to bring to a standard room if you were in need of one. Make sure to ask we will always do our best to provide you...

South Holland, United States
Reviewed 5 days ago NEW

Staff was excellent--Room was clean & neat---Lobby, hallways, and common areas were in perfect order. Parking lot was a good amount off the highway to be quiet and it was secure. The pool looked clear and clean. Breakfast was hot and plentiful.

Review collected in partnership with Hampton
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Thank E7179VTjamesw
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

We love having you ! Thank you

Richmond, Indiana, United States
Reviewed 1 week ago

The staff were very friendly and considerate of our space, giving us a great night away from home to enjoy ourselves. Advertised as "continental", the breakfast will exceed your expectations. We found our room in great condition, very clean and comfortable, and wish we knew exactly what mattress Hampton and Hilton use. The jacuzzi was much needed after our strenuous...

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Thank andrewdU9776DL
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

I'm so pleased you enjoyed your stay see you again soon .

Dayton, Ohio
Reviewed 3 weeks ago

Wonderful accommodations! This hotel was extremely clean! Every staff member I interacted with was pleasant, friendly, and helpful! The breakfast was delicious and had a lot of options. The only critique I have was that the pool discolored my bathing suit - not sure if it was from the chlorine or what, though my son's bathing suit was unaffected. Overall...

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Thank bmoss20
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your great comments I will share with staff !!

Reviewed 4 weeks ago

My family and I stayed here while visiting family back in February. While the town itself had very little to do, the hotel provided enough entertainment. The fitness center was one of the best I had seen in quite some time. I spent most of my free time down here or in the pool. Pool was very chlorinated. To the...

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Helpful?
Thank Derek G
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your honest review we have checked to make adjustments for the issues you mentioned, we learn so much on how to be a better team from our guest!!! I'm pleased you enjoyed your stay and thank you we will see you next time your in our area and I will see you get a nice quite spot...

Lexington, Kentucky
Reviewed 4 weeks ago

The hotel was very clean and the beds are amazing to sleep on and the breakfast was very good staff was very friendly the breakfast bar had almost anything you would want to eat except white bread would stay there every time I visit

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Thank Q4685AWlindab
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your kind words, we love making our guest HAPPY!

Reynoldsburg, United States
Reviewed 20 March 2017

The hotel was very nice the lobby and room were both clean an comfortable. The staff was also very friendly. However, the breakfast left much to be desired. As a Hilton Honors member, I try to stay at Hilton properties whenever I travel. Usually, that means a Hampton Inn. Typically, I can count on Hampton to have a great breakfast...

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Helpful?
Thank Steve M
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your comments I will see what happen on that Monday so we can correct it asap great feed back to give to employees.

Austin, Texas
Reviewed 19 March 2017

Over chlorinated pool, but clean and wonderful food. Helpful with getting us a pack and play and extra blankets. Nice exercise area. Beds are super comfy!!! Very large suite room, fitted out family comfortably

Review collected in partnership with Hampton
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Thank R1597LOlauram
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Great our pool is salt water but I will check, we loved you stayed with us. Thank you

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn and Suites is a beautiful property located right off I-70 and US 40 in Richmond ,Indiana. We are home or close to great adventures like antiques.Earlham College.Windchester speedway. Eldora Speedway. Whitewater's Thomas the train.Cardinal Greenway for biking and hiking.Warm Glow candle factory! Our corporate guest are just mintues from Reid Hospital.Belden wire & cable. Henny Penny. Hills Pets. Berry plastics. John Mansville.Osborn International. IUE. Miami university. We have standard rooms or choose an upgrade to get a King or Queen Suite with refrigators and microwaves which our standard do not have. Great amenities are in all rooms such as HBO, hair dryers, curved shower rods, irons & boards, our famous fresh and clean bedding! Breakfast is HOT each morning at 6am to 10 am and features our make your own waffles, hot oatmeal, fresh fruit, and 3 hot entrees you won't leave hungry with our selection of breakfast choices! So just stop in or give us a call to book the best room in the house. Our staff is freindly and waiting to serve you! ... more   less 

Additional Information about Hampton Inn & Suites Richmond

Address: 455 Commerce Rd, Richmond, IN 47374-2646
Region: United States > Indiana > Richmond
Price Range: RM581 - RM823 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Richmond 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hampton Inn & Suites Richmond Hotel Richmond
Hampton Inn And Suites Richmond
Hampton Inn Richmond
Richmond Hampton Inn
Hotel Style:
#1 Business Hotel in Richmond
#1 Best Value Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Richmond staff and other travellers.
2 questions
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Oswego, Illinois
over a year ago
Celina, Ohio
over a year ago

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Questions? Get answers from Hampton Inn & Suites Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms face parking lot.”
2ppltraveling, 22 Apr 2017 | Read review
“No tips. We were happy with our room on the fourth floor.”
286tonid, 22 Jan 2017 | Read review
“stay on top floor!”
heart2heaven, 11 Oct 2016 | Read review
“Not all rooms have fridge and microwave. Studios and Suites only.”
W5859COgaryk, 3 Aug 2016 | Read review
“Request refrigerator/microwave when you make the reservation.”
F3672OEjamesh, 14 Jul 2016 | Read review
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