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BEST WESTERN Classic Inn

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350 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Classic Inn
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Showing 350: English reviews
Grundy, Virginia
Reviewed 3 October 2016

Overall the hotel probably wasn't two stars. It was probably more like three. When we entered the room there was a very musty smell. Apparently turning the air conditioner on for guests prior to their arrival so it doesn't smell like the room hasn't been aired out in seven years isn't a priority. The beds aren't very comfortable. It's obvious...

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Helpful?
1Thank Hannah P
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Guest Satisfaction is our first priority. we sincerely apologize that your stay with us was not the best, our housekeeping department has been informed of your concern, we are very thankful that your concern was brought to our attention and we will work hard on improving service to satisfy and accommodate all our guests. We are also working on improving...

Janesville, Wisconsin
Reviewed 23 September 2016

We have stopped here on two occasions and will probably stay here on any trip through the area. The Motel is very near the freeway (easy off and on). The rooms and beds are comfortable. Nice pool and fair workout room. Breakfast is about average for this price motel. If you stop on this side of Richmond and like Italian...

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1Thank ElmWI
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Wilmington, Illinois
Reviewed 17 September 2016

We started our trip by going to this hotel. During check in we were upgraded to a better room right away without asking! That was great and very thoughtful of the front desk manager. When we got to the room it was clean and had everything we needed including a microwave and a mini fridge. We would definitely stay here...

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2Thank Angie H
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Carmel, Indiana
Reviewed 17 September 2016 via mobile

This is a terrible hotel. We booked this hotel because we were visiting family in the area and other hotels did not have the type of room we needed. We have one family member in a wheelchair. After walking and rolling through a haze of cigarette smoke created by hotel employees smoking right outside the lobby door, the doors to...

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1Thank TitusPullo13
Rolla, Missouri
Reviewed 11 September 2016

Stayed overnight while traveling along I-70. Average motel, and the free breakfast was typical for a three star motel. One warning: the motel is "pet friendly" and there were dogs barking in the hallway at night, which was disturbing.

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2Thank Gfiniti
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the Trip Advisor survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Philadelphia, Pennsylvania
Reviewed 3 September 2016

We stayed here two nights while moving our son in to college. The place is clean, although our room had a funny smell (mold? moisture? cigarette smoke of the past?) that dissipated after we were in it for a while. The young woman who checked us in was friendly and helpful, but the other staff we met were less outgoing....

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2Thank MargaretEFG
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lake City, Pennsylvania, United States
Reviewed 28 August 2016

Motel is very clean and well maintained! Staff very helpful and courteous! I'm a handicapped person, and the handicapped rooms are centrally located and very spacious. Wifi is fast, and easy to get connected. Also handicapped parking spaces are close to the main entry. this is an all over great place to stay.

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2Thank Ronald R
Mpls
Reviewed 22 August 2016 via mobile

Front desk was friendly at check-in. Room was clean and king size bed was comfortable. Location was great, right off the interstate and multiple restaurants with in walking distance. Only negative was train tracks 500' behind hotel. However, we would stay there again.

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2Thank Pedro S
Reviewed 17 August 2016 via mobile

We spent one night as a couple in this cosy little hotel. Although the check and was quick, when we arrived in our room, we realized that it had not been cleaned yet. We went back to the front desk and they quickly switched us to a different room. Once we go to a new room it was clean and...

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1Thank dane564
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 9 August 2016

Nice, clean hotel with comfortable beds and friendly staff. We've stayed here several times and it is always pleasant. The breakfast has lots of choices and adds to the value. It is pet friendly and we didn't bring a pet, but we saw several. You wouldn't know from how clean the rooms are that pets have been there. Highly recommend.

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1Thank I515QAkarens
Sam P, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about BEST WESTERN Classic Inn

Address: 533 W Eaton Pike, Richmond, IN 47374-2641
Region: United States > Indiana > Richmond
Price Range: RM391 - RM458 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Classic Inn 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Richmond
Richmond Best Western
Hotel Style:
#2 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Classic Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you smoke try to get a room toward the west side of the hotel. Easy access to the security door for the smoking area”
 of 5 bubbles P4873RTmikew, 24 Oct 2016 | Read review
“Queen size beds are great.”
 of 5 bubbles DLSheets, 10 Jul 2016 | Read review
“Ask for a first floor, no elevator to work with.”
 of 5 bubbles JackL448, 10 Jun 2016 | Read review
“We were located on the south side of the hotel. Glad it faces the woods.”
 of 5 bubbles 292carolc, 12 May 2016 | Read review
“Rooms on the south side you hear the train that travels past the hotel; but it really didnt bother at all....”
 of 5 bubbles DLewis_10, 10 Apr 2016 | Read review
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