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Holiday Inn Express Schererville North

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Traveller (22)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent63%
  • Very good23%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(18 reviews)
“hot tub”(10 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Schererville North
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Reviews (134)
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134 results
Traveller rating
81
32
17
2
2
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Time of year
LanguageEnglish
81
32
17
2
2
Show reviews that mention
All reviewsfront deskhot tubroom was cleanfamily suitethe breakfast areabiscuits and gravystayed for two nightsthe entire hotelfree breakfastnice propertydesk staffpool areaup to datenight stayyogurtweddingdyer
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1 - 5 of 134 reviews
Reviewed 27 February 2018

This hotel is very nice and its obvious it is very well mateinained. It still looks new. The hotel is well designed with with a really efficient layout. The front desk staff was extremely pleasant. The room was big. IT was quite nice and very...More

Thank Tony Z
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded 28 February 2018

Thank you very much for your great review, and your comments about our hotel . Thank you for your business and we hope to see you soon.

Hotel's Favourite
Reviewed 14 August 2017 via mobile

The other hotels we're booked so this was my 4th choice. Boy was I surprised! The room was wonderful, the employees extremely nice and the breakfast was GREAT! I was actually able to get something to eat at 5am when I was leaving for work....More

Thank Nessiegirl17
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded 17 August 2017

Thank you very much for the wonderful review of our hotel , we are glad you had a wonderful stay in your guest room , and that the breakfast was great. Thank you for the kind words about our employee's , as well . Thank...More

Reviewed 16 February 2018

First, I am giving two stars because the room was nice and the staff we interacted with were very polite and nice. If not for that this would be a zero star. Maybe my expectations going into it were unreasonable but I feel like Holiday...More

Thank DJ M
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded 6 March 2018

We are very sorry that our hotel did not exceed your expectations , and that you and your family had to hear fowl language from one of our employees . We will be using your letter as training material . Thank you for your feedback...More

Reviewed 3 January 2018

Booked one night for wife and I while visiting relatives. Booked a king bed, but ended up with doubles. Forgot to say something during check in and wife was surprised later. So it goes. Wife said something during checkout and clerk was indifferent. So it...More

Thank Hobnail
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded 4 January 2018

Thank you for your feedback . We clearly did not exceed your expectations , and we are sorry for that . Yes , we are undergoing a renovation , so the next time you visit you will see a brand new hotel . We will...More

Reviewed 6 September 2017

We had a large group attending a wedding and we stayed here. Miriam and Penny went above and beyond to help arrange the rooms for our stay. Can't thank them enough and the staff at the front desk for all their help in making it...More

Thank babsrink
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded 7 September 2017

Thank you very much for your kind comments about the staff , specially Penny and Miriam . Also, thank you for commenting about our clean rooms , as well . Thank you for your business and we hope to see you soon .

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$110 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (13)
Dining (4)
Pool & Beach (4)
Questions & Answers
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lexzspears
I wonder why it won't let me post a review? I reserved 2 rooms 2 beds in each room. At check in my daughter and I had one bed??? They did move a roll away cot that had the mattress equal to a crib bed for a baby for her. When questioning the front desk she said it was because I booked a standard room online?? Also, the price that was booked went up from $134- $162 why??? I reserved ahead of time!!! Also. No coffee maker in my room and my son found blood on his bed underneath the sheet!! I was credited 75.00 for a $600.00 stay... WHY??? I will NEVER stay here again!! The Front Desk Manager was rude and condescending!! The girl that works the front desk nights was awesome and offered us a free nights stay... I am a Hilton employee so don't need it. This hotel has AWFUL customer service and cannot be within IHG standards!! I am sorry the ever got a dime of my money!!!
21 July 2017|
Answer
Response from Richard R | Property representative |
I am very sorry for all of the inconveniences that you incurred during your stay with us , we certainly did not exceed your expectations as we should have . Thank you for the feedback as it will certainly allow us to improve... More
0
Votes
Viki S
23 March 2016|
Answer
Response from Bobandt E | Reviewed this property |
The pool is indoor and there is also a hot tub
0
Votes
Room Tips
"The staff will certainly help you get the room you want, whether quiet or handicapped."
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"Higher floors are usually quieter"
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"Ask the management for help. They were very accommodating."
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"I always ask for a King Bed and have found them to be more comfortable."
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