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Holiday Inn Express Schererville North

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Traveller (22)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent63%
  • Very good23%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(18 reviews)
“hot tub”(10 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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Traveller rating
81
32
17
2
2
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LanguageEnglish
81
32
17
2
2
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All reviewsfront deskhot tubroom was cleanfamily suitethe breakfast areabiscuits and gravystayed for two nightsthe entire hotelfree breakfastnice propertydesk staffpool areaup to datenight stayyogurtweddingdyer
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31 - 35 of 134 reviews
Reviewed 29 May 2016 via mobile

We stayed here because my best friend was getting married & the couple reserved rooms for the bridal party and immediate family. I was given a contact person to go through to book our room but could never get a hold of them. Voicemails were...More

Thank Renee H
Response from Ed M, Front Office Manager at Holiday Inn Express Schererville NorthResponded 8 July 2016

Dear Renee, We are sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one and your satisfaction...More

Reviewed 11 May 2016

Standard recent Holiday Inn location with all the amenities you can expect. What made the difference was the staff which were very helpful and always smiling. This place is very clean and well located with ample parking.More

Thank Boutip
Response from Jillian B, Manager at Holiday Inn Express Schererville NorthResponded 27 May 2016

Hello, Thank you so much for taking the time to leave a review on our hotel. I'm delighted to hear that our staff made you feel welcome and at home during your stay. We have an exceptional team at our property, and are glad that...More

Reviewed 10 May 2016

Everyone at this property was extremely kind and friendly. We were in town for a funeral, and were given a bereavement rate upon check-in. I didn't even know this offer existed, and was thus most appreciative. Diane at the front desk was AMAZING. She was...More

Thank Kim V
Response from Jillian B, Manager at Holiday Inn Express Schererville NorthResponded 27 May 2016

Hello Kim, First, our deepest sympathies for your loss. Stays such as these are never easy, but I'm glad to hear our staff was able to make you feel at least a bit more at peace during a difficult time. Also, thank you for letting...More

Reviewed 25 April 2016 via mobile

I stayed at this property for two nights. My room was HUGE. Everything was in good repair and clean. The staff was very friendly and helpful from check-in to check-out. They did double book my reservation and though they brought it to my attention, they...More

Thank Scott P
Response from Jillian B, Manager at Holiday Inn Express Schererville NorthResponded 27 May 2016

Hello Scott, Wow, what a glowing review! Thank you so much for taking the time to write such wonderful things regarding our hotel and staff. I'm so glad to hear that your arrival and departure experience were positive, and am thrilled we were able to...More

Reviewed 7 April 2016

We enjoyed our stay at Holiday Inn Express. The room was clean and so was the rest of the building. We enjoyed the exercise room and pool as well. The breakfast was just wonderful. Plenty of options and all very good.More

Thank LAcourtney
Response from Jillian B, Manager at Holiday Inn Express Schererville NorthResponded 27 May 2016

Hello, Thank you so much for taking the time to review our hotel. We are thrilled to hear that you enjoyed your time with us, and appreciate your compliments. We strive to provide a clean and convenient stay for each of our guests, and are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$121 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (13)
Dining (4)
Pool & Beach (4)
Questions & Answers
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lexzspears
I wonder why it won't let me post a review? I reserved 2 rooms 2 beds in each room. At check in my daughter and I had one bed??? They did move a roll away cot that had the mattress equal to a crib bed for a baby for her. When questioning the front desk she said it was because I booked a standard room online?? Also, the price that was booked went up from $134- $162 why??? I reserved ahead of time!!! Also. No coffee maker in my room and my son found blood on his bed underneath the sheet!! I was credited 75.00 for a $600.00 stay... WHY??? I will NEVER stay here again!! The Front Desk Manager was rude and condescending!! The girl that works the front desk nights was awesome and offered us a free nights stay... I am a Hilton employee so don't need it. This hotel has AWFUL customer service and cannot be within IHG standards!! I am sorry the ever got a dime of my money!!!
21 July 2017|
Answer
Response from Richard R | Property representative |
I am very sorry for all of the inconveniences that you incurred during your stay with us , we certainly did not exceed your expectations as we should have . Thank you for the feedback as it will certainly allow us to improve... More
0
Votes
Viki S
23 March 2016|
Answer
Response from Bobandt E | Reviewed this property |
The pool is indoor and there is also a hot tub
0
Votes
Room Tips
"The staff will certainly help you get the room you want, whether quiet or handicapped."
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"Higher floors are usually quieter"
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"Ask the management for help. They were very accommodating."
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"I always ask for a King Bed and have found them to be more comfortable."
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