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Residence Inn South Bend

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Residence Inn South Bend
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Salt Lake City, United States
Reviewed yesterday NEW

Needing just one night at a hotel in South Bend to facilitate an early flight out the next morning, I chose this Residence Inn. I arrived late in the evening and the desk clerk was helpful and polite. I went to my room and found it in "okay" condition. The bathroom had hair from previous guests on the tile and...

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Helpful?
Thank Terry M
New York City, New York
Reviewed 2 weeks ago

Staff very pleasant and accommodating, but the facility is a disaster. Toilet doesn't flush, internet can't connect, shower curtain liner full of pink mold, and, to top it off, the phone to the front desk doesn't work so you need to use your own cell phone to call the front desk to tell them about the issues in your room....

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Helpful?
Thank tjk567
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on ways we may be able to improve our hotel. We do sincerely apologize for the toilet, internet, shower, and phone. Please rest assure that we are correcting these issue right away. Once again, we are terribly sorry for these inconveniences...

West Greenwich, Rhode Island
Reviewed 20 October 2016 via mobile

Ok, so the rooms may be a little dated...but, they are huge and with lots of amenities. I had a wonderful living room and fireplace and really enjoy having a stove top, microwave and full sized fridge. I asked for building 1, which is closest to the main building. Staff is super friendly as is the woman who runs the...

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Helpful?
Thank Christine D
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Christine, Thank you for taking the time to write a review about the hotel. We greatly appreciate your feedback and so glad you enjoyed our large rooms, and all the extra amenities the hotel has to offer. We hope to see you again soon and thank you again for staying with us.

Fort Myers, Florida
Reviewed 17 October 2016

Clean cobwebs away from door (entrance). Make up room Give me credit per Rachel as she told me she would. Include points as per Rachel. Tables in breakfast area on Sat and Sunday were not cleaned when we got there about 7am.

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Helpful?
Thank phlgss
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about the hotel. We appreciate your valuable feedback and do apologize for the cobwebs and breakfast tables. We will be addressing these issues with our staff and hope this will not detour you from visiting with us again in the future. Thank you again for staying with us and letting...

Greenwood, Indiana
Reviewed 12 October 2016

I had stayed at Residence Inn years when we had a fire. Nothing has changed as far as service. I is still great! We came to South Bend to visit family. We loved the new décor, enjoyed breakfast and we had a very restful stay. If there is a negative, it is that we could not watch any of the...

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Helpful?
Thank junette2016
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and glad you enjoyed the new rooms as well as breakfast. We do apologize that you where not able to watch all of the MLB playoff games. We hope that this will not detour you from choosing to stay with us...

San Francisco, California
Reviewed 8 October 2016

You guys could stand to re-do the exterior or at least sweep, blow and clean the patios and stairwells of cobwebs and the like. The renovations of the insides are right on. The TV is weak. Overall...always a great stay for the price and close to ND

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Helpful?
Thank S9331TJwilliamc
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and glad you did enjoy your stay. We are currently working on cleaning the exterior of the property to give it a refresh, but glad you enjoyed the new rooms. Thank you again for staying with us and we look forward...

Bordentown, New Jersey
Reviewed 6 October 2016

Excellent staff and service. Food Choices at breakfast and Dinner was the best I have seen at a Residence Inn property. I travel quite a bit at stay at marriott properties all the time. I am a Platnium Member with marriott. The location is in very close proximity to many different locations, including Notre Dame University.

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Helpful?
Thank saurin1967
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and so glad you enjoyed breakfast and the mix. We hope to see you back and thank you again for staying with us.

Orange Park, Florida
Reviewed 26 September 2016

This property is comprised of several separate buildings containing four to six rooms each. The construction is very cheap, making room to room noise a problem. Housekeeping failed to properly stock our room with towels upon arrival, and the front desk could only find one clean hand towel and some bath mats. Housekeeping had left only a half roll of...

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Helpful?
Thank FairfaxBob
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and do apologize for the noise and the lack of towels and toilet paper provided to you. We are making changes to our housekeeping staff and hope this will not reflect your decision to stay with us in the future. Again we...

riverside,il
Reviewed 24 September 2016

I have stayed at this Residence Inn in the past. I love the peaceful location. And it's right by 2 fine restaurants - Rocco's and Sunny Italy Cafe. But now the bonus ! Rooms are beautifully updated including the rest room, lighting, seating, furniture and beds. I love this place.

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Helpful?
Thank samuel755
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and so glad you have enjoyed the new rooms. We hope to see you again in the near future and thank you again for staying with us.

Plymouth, Michigan
Reviewed 22 September 2016

When I checked the desk staff were not very presentable and were not helpful with acquiring my premier bonus points. Still not sure if credit was given. It seemed as if my arrival was an inconvenience to them. Also, during evening snacks, the hotel staff had family and babies in care. Not very professional

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Helpful?
Thank mcp3703
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on ways we can improve and please rest assure that we are working working to improve our front desk department. I would like to further discuss this with you, if you could please call the hotel at (574) 289-5555. Thank you.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more   less 

Additional Information about Residence Inn South Bend

Address: 716 N Niles Ave, South Bend, IN 46617-1924
Region: United States > Indiana > South Bend
Price Range: RM541 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn South Bend 3*
Number of rooms: 80
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Also Known As:
Residence Inn South Bend Hotel South Bend
South Bend Residence Inn
Hotel Style:
#11 Business Hotel in South Bend
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Questions & Answers

Questions? Get answers from Residence Inn South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Downstairs rooms are noisy due to the poor quality construction.”
 of 5 bubbles FairfaxBob, 26 Sep 2016 | Read review
“There really isn't a bad unit but 2nd floor units silent.”
 of 5 bubbles samuel755, 23 Sep 2016 | Read review
“My best tip is select a different property. I certainly will in the future.”
 of 5 bubbles MarkHai, 1 Sep 2016 | Read review
“Try for room 811”
 of 5 bubbles salbert910, 30 Aug 2016 | Read review
“Breakfast is above average compared to other Residence Inn's don't miss it.”
 of 5 bubbles emsiess, 30 Aug 2016 | Read review
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