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Four Points by Sheraton West Lafayette

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Traveller (34)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent8%
  • Very good25%
  • Average30%
  • Poor25%
  • Terrible12%
Travellers talk about
“hot tub”(11 reviews)
“an older hotel”(4 reviews)
“fitness center”(6 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Offers from Four Points by Sheraton West Lafayette
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton West Lafayette
Special Offer: Breakfast for 2 Included
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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LanguageEnglish
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All reviewshot tuban older hotelfitness centernice sizeoutdoor poolbed was comfortableking suitebeccamart
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1 - 5 of 218 reviews
Reviewed 4 days ago

Rooms next to the pool are noisy if there are people talking late into the night, which happens. They should really have rules about how late people can be out by the pool area talking. I've stayed here a few times out of necessity. Really...More

Thank V M
Hotel's Favourite
Reviewed 3 March 2018 via mobile

The hotel was fine, but I had to write this review based on the host at the front desk. When we arrived, I mentioned to my husband that I wondered if the nice young man is still working at the front desk, from our previous...More

Thank Familyoffour9039
Response from Jordan R, Front Office Manager at Four Points by Sheraton West LafayetteResponded 8 March 2018

Dear Familyoffour9039, My name is Jordan Rothenberger and I am the Guest Service Manager for Four Points West Lafayette.I wanted to thank you for taking the time to mention Kumar; I am thrilled to see he is going above and beyond to exceed your expectations.Kumar...More

Reviewed 6 days ago

I got two rooms...one for me and one for my son. We both had the exact experience unfortunately. The weather was hot (90 degrees). Our rooms were both hot when we arrived. We tried to cool our rooms down, but it never got below 78...More

Thank OpinionExpert
Response from Jordan R, Front Office Manager at Four Points by Sheraton West LafayetteResponded 3 days ago

Opinion Expert, I am so sorry to hear that you had such significant trouble with our hotel maintenance. The air conditioning is an issue that we will be looking into immediately and we appreciate your feedback on this matter. We will be undergoing a renovation...More

Reviewed 17 May 2018 via mobile

do not stay here. management is horrible. room are musty, our heat didnt not work, toliet ran all night and would not flush when we woke up in the am. told girl at front desk the next am at ck out. would give 20 percent...More

1  Thank Terisa S
Response from Jordan R, Front Office Manager at Four Points by Sheraton West LafayetteResponded 18 May 2018

Terisa S, Thank you for taking the time to review our hotel. I am very sorry to hear that your experience with us was less than desirable. Rest assures we used your feedback to identify the room you had issues with and have repaired them...More

Reviewed 17 May 2018 via mobile

We made reservations for several rooms in May 2017 for a stay in May 2018 to attend a graduation. We cancelled in July 2017 and received confirmation. Last Friday, May 10, 2018, we were charged over $1100 in late fees. I called the hotel and...More

Thank Lucia S
Response from Jordan R, Front Office Manager at Four Points by Sheraton West LafayetteResponded 4 weeks ago

Lucia S, I'm so sorry that you had troubles with your reservations over graduation weekend. I would like to thank you for reaching out to us at a property level and allowing us to help you with your situation. If you need anything in the...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$93 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$93 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (18)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Beth J
4 March 2017|
AnswerShow all 3 answers
Response from clane924 | Property representative |
The cancel policy here is the same at most hotels. There are special events and rates polices where you cannot cancel. It just depends on the dates you want and what rate you book under. There are advance purchase rates on... More
0
Votes
Annie W
5 October 2016|
Answer
Response from GoButler99 | Reviewed this property |
Annie, Yes you can have a pet up to 40lbs.
1
Vote
Room Tips
"Pool area is noisy."
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"There are rooms that do not face the pool. If you want quiet, ask for one of those."
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"As for an SPG room"
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"If you want light request a room with an outside window."
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