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28/01/2018 29/01/2018
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    Pzazz Resort Hotel

    3001 Winegard Dr, Burlington, IA 52601-2061
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    28/01/2018 29/01/2018
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    Traveller (57)
    Room & Suite (11)
    Pool & Beach (7)
    Overview
    • Excellent17%
    • Very good17%
    • Average32%
    • Poor17%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Lazy River
    Water Park
    Self-Serve Laundry
    Casino
    3.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (274)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 272 reviews

    Reviewed 3 weeks ago

    My family of 17 celebrated our Christmas there last weekend. The grand kids had a great time playing in the water park, play equipment and arcade. We ordered 2 of the 28" pizzas and it fed our whole family with leftovers. The woman who helped...More

    Thank chris07141960
    Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 2 weeks ago

    Thank you for your review. I am terribly sorry to hear that not all staff you encountered was as pleasant as they should have been. We pride our selves on customer service and all employees know that our goal is to provide the very best...More

    Reviewed 8 December 2017

    This is an average hotel. We had to follow signs to find the check-in desk. We were shocked to hear the reception area had been remodeled in the last year because it was lacking in design and convenience. Employees were friendly. The rooms were extremely...More

    1  Thank enzo1089
    Reviewed 15 October 2017 via mobile

    Nothing pzazz about this place. Alcoholic beverages were pretty good and weren't over priced, the casino was pretty fun and not packed (even though it was a Saturday night). But the rooms... You would have to very intoxicated not to notice everything wrong with this...More

    Thank Mama_Knows_Best99
    Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 18 October 2017

    Thank you for taking the time to alert us of the condition of your room. We are terribly sorry to hear that your room wasn't clean and had a musty smell. We have high expectations for our employees and it sounds like your room did...More

    Reviewed 26 September 2017

    We arrived and had to look for someone to check us in. The clerk was not friendly! We had driven 10 hours and walked into a hallway that smelled like marijuana! The room smelled like mildew and stale cigarette smoke. 1 of the 2 beds...More

    Thank Brooke L
    Reviewed 24 August 2017

    Let me tell you, Pzazz is not the word that comes to your mind in this hotel. Stopped in for a quick overnight on our way through town and wanted to gamble a little. The complex has a LOT of construction going on, but didn't...More

    Thank steveandreb
    Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 18 October 2017

    Thank you for your business. We are terribly sorry to hear that you did not enjoy your stay with us. We certainly agree that there is a lot of construction going on as we just opened a Panera Bread, Cold Stone Creamery, and still working...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$59 - US$75 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 145
    • Location
    • United States >
    • Iowa >
    • Burlington
    • Also Known As
    • Pzazz Hotel Burlington ,
    • Pzazz Fun City Burlington ,
    • Burlington Best Western ,
    • Pzazz Resort Hotel Burlington, Iowa
    Add Photo Photos
    Traveller (57)
    Room & Suite (11)
    Pool & Beach (7)
    Dining (1)
    Hotel & Grounds (53)
    Bathroom (9)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 11 hotels in Burlington
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annette B
    2 December 2017|
    AnswerShow all 2 answers
    Response from Marlena S | Property representative |
    12% hotel/motel tax plus 1.65% destination fee
    1
    Vote
    thebeez75
    20 July 2017|
    Answer
    Response from Marlena S | Property representative |
    Our property General Manager is Rob Higgins. Is there something I can help you with?
    0
    Votes
    MAdi R
    7 July 2016|
    AnswerShow all 2 answers
    Response from Marlena S | Property representative |
    21
    0
    Votes
    Room Tips
    "Room 296 is close to the elevator and then close to Hucks Harbour."
    Read review
    "A room away from the water park"
    Read review
    "To avoid noise, get room with parking lot view and not overlooking play area"
    Read review
    "Not as kid friendly as advertised....Toddler friendly...."
    Read review
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