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My expectations began at check-in. First I could not find a luggage cart. With 5 children ages 7 to 2 this was a huge inconvenience trying to haul everything in for two nights. Then I stood for over 5 minutes waiting for someone to come...More
Highly recommend it, the spa and casino. Very relaxing and very accommodating. The 60 minute Massage is a must. The rooms are beautiful and relaxing. The beds are very comfy and cozy. The free breakfast buffet is awesome.
This hotel has seen its share of kids and it shows. Furnishings were pretty beat up, walls needed painted. Bed was comfy with thin sheets and lumpy pillows. We thought the A/C wasn't working, but after we read instructions and pushed the RESET button it...More
We came here with our 7 year old son and he loved it! He overly enjoyed getting to bowl, play games and riding the go carts! We all had a blast while we was there. Would definitely consider coming back for a longer stay. Room...More
Loved what the Pzazz had to offer as it relates activities and attractions, however I was deeply disappointed in the accommodations. The carpet was coming up off the floor the furniture was visibly scarred with deep scratches to the point chunks of wood were missing...More
Thank Dawn M
Response from Marlena S, Public Relations Manager at Pzazz Resort HotelResponded 10 September 2016
We are happy to hear you enjoyed our attractions. However very disappointed in the fact that your accommodations were not up to par. The good news is we will be replacing furniture, carpet and other items that need to be addressed in the Pzazz Resort...More