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Quality Inn at Collins Road

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Quality Inn at Collins Road
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn at Collins Road
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Showing 66: English reviews
Lakeville, Minnesota
Reviewed 22 November 2015

Nothing really special here but the rooms were updated and clean and the people were helpful and friendly. The rooms were quiet. The location is good for the Lindale Mall area. We had a family dinner at nearby Biaggi's and it was tremendous. There is no view outside the east windows - all you see is the wall of the...

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Helpful?
Thank Scott S
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Scott Thank you for taking the time to comment regarding your experience. We are glad that we were able to exceed your expectations. This level of feedback motivates our staff to continue to provide exceptional feedback for our Guests. I have noted your improvement suggestions. We look forward to seeing you again, when in Cedar Rapids! QI@Collins Customer Care...

Burlington, Iowa
Reviewed 28 September 2015

Stayed at this hotel for a quick overnight. Very good value for the money. The hotel looks like it has been renovated. The room had a very comfortable bed, great A/C, good wifi and TV, clean and comfortable. On a fairly busy street, but room very quiet. We had no complaints.

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Helpful?
Thank R B
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to enjoy your stay. This type of feedback motivates us to do more! It's an honor to have served you and when in the Cedar Rapids area again, we hope to see you again! Thank you QI@Collins Customer Care QI@Collins Team QUALITY...

Reviewed 3 September 2015 via mobile

It was bad enough that our room had a stale cigarette smell, but when we returned to go to bed that night, the smell from the smoker in the room above us started to leak into our room AND went on all night. When we complained, the desk clerk said we could move to another room. Why should we have...

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Helpful?
Thank Amy E
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Amy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have already replied to your survey in other forums. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. The smoke you complained was from the room above which is a smoking...

Denver, Colorado
Reviewed 26 August 2015

I had stayed at this place when it was a Comfort Inn. Was a little skeptical at first since they are now Quality Inn. These guys still provide the same amenities as a Comfort Inn at very reasonable prices. There is a new Comfort Inn nearby but the prices are way too high. So if you need the same service...

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Helpful?
Thank Mike S
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Orlando, Florida
Reviewed 17 August 2015 via mobile

I checked out of this hotel on August 14th after a 2 night stay. Upon returning on Sunday night August 16th I ended up getting the same room. Low and behold to my dismay, when I pulled back the sheets the same stain in the same exact spot was there. The sheets had not been washed or changed. I called...

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Helpful?
Thank harlwydaddymac
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Guest Yo returned back after a 2 day stay, so I assume you found the first stay good enough. We were not notified of any stain or complaint about the sheets during your first stay. As for your complaint during the subsequent stay, the front desk had offered to have someone come and check and address it or move...

Lincoln, Illinois
Reviewed 5 August 2015 via mobile

I could not believe my eyes when I went to plug my phone charger in and I see a nasty balled up pair of women's dirty underwear, I was in shock to say the least. We travel very often and have had some interesting experiences, however I have never seen anything like this! After plugging in my phone and disposing...

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Helpful?
1Thank Sam J
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey. I'm sorry to hear your overall stay left something to be desired and that we failed to exceed your expectations. Your willingness to share your experience is much appreciated and very important to us. Your feedback has been noted in order to address moving forward and to create a...

Toronto
Reviewed 30 July 2015

I had read some favourable reviews on Trip Adviser before booking and decided to stay. I was not disappointed! The room was fresh and clean, nice firm beds, quiet a/c unit, the front desk very helpful, and the breakfast a pleasant surprise!

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Helpful?
Thank TorontoDiver
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed our Breakfast. This type of feedback motivates our staff! It's an honor to have served you and...

Hudsonville, Michigan
Reviewed 16 July 2015

First floor stay, quiet, very comfortable bed, and good breakfast options. Nothing fancy, nothing special but nice stay for the price. Close to mall, stores, and restaurants. Didn't like that they didn't have 'do not disturb' signs they cleaned our room while we ate breakfast and hadn't taken showers and gotten ready for the day despite our 2 night stay....

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Helpful?
Thank westcoastmichigan
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you!

Reviewed 2 July 2015 via mobile

After driving 9+ hours in the car and arriving around 2am with a 2, 3 & 15 year old in tow I was looking forward to getting the kids to sleep as quickly as possible as we had to drive 10+ hours once we got up and going again. I requested a late checkout and went to get settled. We...

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Helpful?
1Thank Faye H
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Faye, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Loveland, Colorado
Reviewed 26 June 2015

We were passing through to Wisconsin and stopped in Iowa overnight. The Quality Inn was very nice and we were comfortable for the night. Breakfast was typical. We would stay here again. It was clean, quiet and staff was helpful.

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Helpful?
Thank coloradofcn
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Valued Guest Thank you for taking the time to complete review of your stay at our property. I am glad you enjoyed your stay in Cedar Rapids and we look forward to being your property of choice on your next trip here. Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Cedar Rapids Quality Inn at Collins Road is located north of the Eastern Iowa Airport, just off Interstate 380 and Collins Road. This hotel is within walking distance of the Rockwell Collins Corporation and minutes away from Lindale Mall, the U.S. Cellular Center entertainment facility, Coe College, Mercy Medical Center, St. Lukes Hospital, AEGON USA, Quaker Oats Company, General Mills Inc., Mount Mercy College, and Hawkeye Downs Speedway, a race track, fairgrounds and expo center. We are centrally located with plenty of restaurants (Biaggis, Olive Garden, Chedddars, Chillis, Chipotle, Panera Bread, Applebees...) Less than a mile away. There is also a Movie Theater within walking distance. ... more   less 

Additional Information about Quality Inn at Collins Road

Address: 5055 Rockwell Dr., Cedar Rapids, IA 52402 (Formerly Cedar Rapids Comfort Inn North)
Region: United States > Iowa > Cedar Rapids
Price Range: RM313 - RM460 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Collins Road 2.5*
Number of rooms: 57
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Also Known As:
Comfort Inn Cedar Rapids
Cedar Rapids Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn at Collins Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator, so if you don't want stairs you should request a room on the first floor.”
 of 5 bubbles TravelinAltHSTeacher, 4 Oct 2016 | Read review
“Second floor in the middle east / street side.”
 of 5 bubbles msarge626, 28 May 2016 | Read review
“"Rooms on the south side are quieter"”
 of 5 bubbles brighthorizonins, 16 Mar 2016 | Read review
“Ask for a front facing room”
 of 5 bubbles mikesT352QV, 26 Aug 2015 | Read review
“We were interested in a quiet room, and got it. We were told that the majority of the guests are business guests.”
 of 5 bubbles 45junes, 3 Feb 2015 | Read review
5 of 5
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