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BEST WESTERN la Grande Hacienda

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115 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Rogers, Arkansas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I'm in town on business and have been staying here for a month with a month to go and I am so happy that I chose this hotel. The staff is great, the rooms are roomy and quiet Everything you need (grocery, laundry, food, and shopping) is in walking distance even on a cold Iowa morning. I book my rooms... More 

Helpful?
Thank jake051
Carroll, Iowa, Usa
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2016

Staff was friendly. Room was very spacious and nicely decorated. Walls were thin, though... I could hear the person in the next room coughing and talking. The bathroom fan was noisy and came on automatically when the light was turned on. The bed was comfy and breakfast was great... waffles, sausage, scrambled eggs, biscuits & gravy. I went to work... More 

Helpful?
Thank pjjewel
Level Contributor
128 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 October 2016

Our group each had to change rooms at least once before we had a room that was ok. The carpets were wet in one room, the smell from the pool was overwhelming in an other and one room only had blankets, no comforters. Once we were able to land on a room, it was fine and suitable for the purpose... More 

Helpful?
Thank Takingeachroad
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you for taking the time to review our hotel. I apologize for any areas in our hotel that seem "less clean". We have been running full occupancy, due to "construction" in our area. Our hallways, if not cleaned constantly, will see above average "tracked in dirt." Carpets, comforters, and even pillows will go through a normal cleaning cycle monthly.... More 

Clive Iowa, United States
1 review
Reviewed 12 October 2016

Excellent. I have stayed at this motel many times over the years. A person I knew very well built this motel when I was a banker in Cherokee. He was avery reputable business person and a friend. moved away, but returned often because I had family there. My wife and I had many comfortable nights at this motel. She is... More 

Review collected in partnership with Best Western

Helpful?
Thank Richard P
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you so much for the wonderful review! I have been a part of this hotel for 28 years and believe there is an amount of pride and commitment that lives in this hotel among it's employees. Possibly part of the hands that built it? Thank you to your friend, and thank you for being a return customer always! More 

Cherokee, United States
1 review
Reviewed 11 October 2016

The hotel has a great staff check in/check out. Always has the rooms clean from night to night. The hotel itself needs a remodel which is in progress with hallways. Pool needs work, exterior also. Other than the looks of the hotel, stay is just fine.

Review collected in partnership with Best Western

Helpful?
Thank Brandon S
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you so much for taking the time to review our hotel. Renovations are definately in full swing!! We have much to look forward to in the next few months as we close out the year of 2016 with many projects scheduled. We are very sorry for the renovation period that our guest have to encounter to get to the... More 

Oskaloosa, Iowa
Level Contributor
3 reviews
Reviewed 19 September 2016

The hotel was clean and is worthy of a stay for almost anyone for any experience. It is located in a small area, where hotel choices can be limited and this one give a sense of stability and peace of mind.

Review collected in partnership with Best Western

Helpful?
Thank nikrule
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you for your wonderful review. Please think of us when you are in the area. We enjoy all the wonderful feedback and work hard to keep our customers committed to the Best Western brand. Have a wonderful day! More 

Phoenix, Arizona
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2016

Hotel was adequate. Nothing special. One of the two rooms booked had been smoked in and smelled of stale smoke. I mentioned it so that we weren't charged the 300.00 fee for smoking in a room but the desk clerk didn't seemed concerned - never offered another room. There wasn't much in the way of eating around the hotel except... More 

Helpful?
Thank C J
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

I am very sorry about the unpleasant smoke smell in the room. I'm not sure what the situation was that evening, but we most certainly have been full. I believe the clerk would most certainly offered a different room if one was available. We get many pleasant reviews from the restaurant next door. Again I am sorry you were unable... More 

Laredo, Texas
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 September 2016 via mobile

Stayed one night. Room and motel were clean. No suites but our king room had easy chair with ottoman plus the usual desk chair. Set of four towels, very fluffy. No guest laundry. Breakfast was very good with biscuits, gravy, sausage patties (all piping HOT) with usual waffles, cereal, yogurt and fresh fruit. Mexican restaurant next door was very good.

Helpful?
Thank _MaverickTravelor_
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you for the excellent review. I'm glad you were able to enjoy our wonderful hot and ready breakfast during your stay. Please think of us when you and your family visit the area. We look forward to serving you again soon! Have an excellent week! More 

winnebago, United States
1 review
Reviewed 21 August 2016

Great breakfast staff was friendly. It was not a five star hotel but for cherokee ia it was nice. It has truck parking and a nice mexican resturant next door and other resturants close buy. it was anice place to lay your head for the night.

Review collected in partnership with Best Western

Helpful?
Thank Chad T
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you for your great review. We are working hard to keep our hotel at the top of everyone's choice. Keep us in mind during your next visit. We look forward to serving you! Have a great week! More 

1 review
Reviewed 5 July 2016 via mobile

Very clean large room. flat screen tv in room. Comfortable beds.No hot tub but pool was nice. Great small town hotel.would recommend this hotel if anyone will be staying in Cherokee. Normal hot breakfast

Helpful?
Thank Ben J
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Ben thank you for your warm response. We look forward to having you and your family back when in the area. We hope you had a wonderful holiday weekend! Come see us again soon! Sincerely, Janelle Greer Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western La Grande Hacienda,located in Cherokee IA offers quality accomodation to people coming to Cherokee County,IA.We offer nice spacious rooms,with complementary WI-FI,Complementary HOT Breakfast including Sausages/Eggs/Fresh Hot Waffles along with a nice selection of Milk,Juices,Fruits,Yogurt,Cereals,Breads.Our Friendly Staff tries their best to take care of your needs,while in Cherokee IA.We also have a Business Center as well as Indoor Pool.We look forward to be your host hotel while in Cherokee IA ... more   less 

Additional Information about BEST WESTERN la Grande Hacienda

Address: 1401 North 2nd Street, Cherokee, IA 51012
Region: United States > Iowa > Cherokee
Price Range: RM351 - RM391 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN la Grande Hacienda 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Cherokee
Cherokee Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN la Grande Hacienda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an outside room for the windows. Long term, breakfast here is great but the same thing 7 days a week gets old!”
 of 5 bubbles jake051, 10 Nov 2016 | Read review
“Exterior room, away from the pool.”
 of 5 bubbles Takingeachroad, 13 Oct 2016 | Read review
“I prefer the back (north) section although all rooms are clean, quiet and comfortable.”
 of 5 bubbles 952bryanb, 26 Jun 2016 | Read review
“If you have kids, or like to swim, ask for a room close to the pool.”
 of 5 bubbles 952bryanb, 9 Dec 2015 | Read review
“Avoid room 118, high traffic area and loud.”
 of 5 bubbles Jasski, 29 Oct 2014 | Read review
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