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Hilton Garden Inn Omaha East/Council Bluffs

Expedia.comUS$107*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Omaha East\/Council Bluffs
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489 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha East/Council Bluffs
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Showing 487: English reviews
Lees Summit, Mo
Reviewed 22 October 2016

This is in a good location right off the freeway and close to the Horseshoe Casino. It is also next to the convention center in Council Bluffs Iowa. It is clean and since it is close to the casino, there are lots of places to walk to to eat.

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Helpful?
2Thank postrawb
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi Postrawb, Thank you for your 3 star review. This is a great location near all the fun sights and sounds of Omaha. We hope to see you again in the near future when you are in the area. Nathan Nokes Assistant General Manager 712-309-9000 nathan.nokes@hilton.com

Antioch, Illinois
Reviewed 13 October 2016

If you drive from the Chicago area to Denver, or Denver to Chicago, this is a great half-way point to spend the night. Numerous hotels and casinos are located in this area, and it is right off the highway. The Hilton Garden Inn looks sharp inside, much nicer than similar type hotels. Front desk staff were helpful and professional. The...

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Helpful?
Thank denniss529
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and my staff to your liking. We have also found that this is a great midway point as many guest do stay here on that route. We look forward to welcoming you back to our hotel in the future. At Hilton...

Johnston Iowa, United States
Reviewed 11 October 2016

A great hotel, but greatly disappointed that after requesting adjoining rooms when making the reservation and calling the day before arrival to verify and being told that side by side rooms would be the worst scenario I would get. I was extremely disappointed with rooms 409 and 433.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank D Michael C
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you for taking a moment to share your experience. I want to sincerely apologize that we were not able to accommodate your request. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

central arkansas
Reviewed 5 October 2016

Very nice hotel; excellent lobby amenities, and helpful and accommodating staff. Rooms were vey clean and nice; as were the lobby and halls. Staff very friendly and helpful. Beds very comfortable. We spent 2 great nights there coming and going from a South Dakota trip.

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Helpful?
Thank scootertrash1247
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and my staff to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed....

Lennox, South Dakota
Reviewed 5 October 2016

Mother daughter weekend getaway staying at the Hilton Garden Inn. So clean and up to date. Best smelling hotel I have ever stayed in. The breakfast was amazing and well priced. Easy access to interstate.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank June V
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast and your room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed....

Reviewed 4 October 2016 via mobile

We'd driven 11 hours, checked in after midnight to find the toilet in our room broken. One of the bolts attaching the seat to the base had come off, all the parts were there and we could have fixed it but really? We were on a tight schedule to get to a family reunion and just needed a place to...

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Helpful?
Thank Cassie C
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us and thank you for taking the time to post your experience on Tripadvisor. I want to sincerely apologize for the lack of service you received during your stay. I am glad, though, to hear about your good breakfast experience which I will let Cindi know about you comments. Please feel...

Des Moines, United States
Reviewed 3 October 2016

Our group with 2 young families and a baby had 3 rooms, used the pool and had breakfast at the hotel. Extremely clean throughout and all staff was friendly and attentive. Location is great if you're going to the zoo - right off I-80. An excellent experience! Not one complaint. Definitely recommend!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cynthia T
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us and thank you for taking the time to post your experience on Tripadvisor. We are so glad that you really enjoyed your stay. We are always happy to accommodate our guest. The staff and I will celebrate your wonderful comments as a team. Thank you again and I hope you...

Orange City, United States
Reviewed 1 October 2016

My husband and I stayed at the Garden Inn for a couple nights for his birthday. The check-in process was really fast, the front desk person was very nice. The room was perfect (clean, everything worked as it should, spacious, etc). We were 100% satisfied with our stay here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Olga A
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us and thank you for taking the time to post your experience on Tripadvisor. We are so glad that you really enjoyed your stay and congratulations to your husband. We are always happy to accommodate our guest. The staff and I will celebrate your wonderful comments as a team. Thank you...

Windsor, United States
Reviewed 26 September 2016

Very nice hotel; excellent lobby amenities, and helpful and accommodating staff. Rooms were vey clean and nice; the bathroom shower was exceptionally nice with glass doors and custom tile walls. The price was great for a conference I was attending.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Steve C
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us and thank you for taking the time to post your experience on Tripadvisor. We are so glad that you really enjoyed your stay. We are always happy to accommodate our guest. The staff and I will celebrate your wonderful comments as a team. Thank you again and I hope you...

Reviewed 25 September 2016 via mobile

The hotel was very clean. The staff were very nice and helpful. We were very disappointed in the bed. They were like a foam mattress on a board. Since we were traveling we needed our rest. For the amount that is charged, we expected a nice bed.

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Helpful?
Thank Kristine L
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us and thank you for taking the time to post your experience on Tripadvisor. We are so glad that you really enjoyed your stay. We are always happy to accommodate our guest. The staff and I will celebrate your wonderful comments as a team. Thank you for letting me know about...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Dr, Council Bluffs, IA 51501-8291
Region: United States > Iowa > Council Bluffs
Price Range: RM519 - RM1,488 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs
Hotel Style:
#1 Romantic Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha East/Council Bluffs staff and other travellers.
3 questions
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Newton, Iowa
over a year ago
Newton, Iowa
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha East/Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A middle room , on the top floor.”
Dreamertl, 11 May 2017 | Read review
“5th floor, nice view”
  • Microwave, coffee suite, mini fridge
  • Nice desk area
  • Bathroom
  • Clean bathroom
  • View from room
lisakY8049WB, 4 May 2017 | Read review
“Go for higher floor”
Noshitreview2, 25 Mar 2017 | Read review
“Rooms away from elevator would probably be quieter”
qbaird, 18 Feb 2017 | Read review
“Quiet rooms face the dog track”
brentw2015, 19 Nov 2016 | Read review
5 of 5
Expedia.com
US$107* /night
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Booking.comUS$129
Hotels.comUS$110
TravelocityUS$110
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Prices are for 1 room, 2 adults
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