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Comfort Suites

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118 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Viking
Reviewed 7 August 2016

Best sleep I have had in a motel in a long time l- each bed had 4 pillows, everything was clean & fresh in the room. The exterior looked like it could use some updating fridge & microwave in the room as well as a coffee pot, soap shampoo & conditioner provided

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Helpful?
Thank Julie F
Berea, Kentucky
Reviewed 5 August 2016

Nice hotel. The stafff was extremely friendly even though we got there very late. Our room was ok. The air conditioner was broken but worked. We had a 2 Queen size suite room and the one bed was up against the air conditioner so it did not cool off the room as much as we wanted. Breakfast was nice even...

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Thank Linda B
Saint Louis, Missouri
Reviewed 28 July 2016

First thing was a delay at check in. The desk attendant was involved in a long conversation with someone who wanted to cancel their reservation after the cancellation deadline without being charged for the room. She kept trying to explain the 4PM policy to the customer who couldn't seem to understand that the attendant couldn't waive the charge. She gave...

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Thank ed-stlouis
Saint Paul, Minnesota
Reviewed 7 July 2016 via mobile

The front desk staff were very nice and helpful when we checked in. The room we were given smelled intensely of cigarettes, so we had to go back for another. The next room was better, and seemed to be very clean, but the windows were hazy from the difference in temperature and humidity inside to out, and poor quality windows....

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Helpful?
Thank canoomutt
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Chesterton, United States
Reviewed 28 June 2016 via mobile

At checking, I was not recognized as a Choice Hotel member. Our room stinks like cigarette smoke, although the room is supposed to be smoke-free. I'm definitely not staying here again. I hope the breakfast doesn't disappoint us. Easy location with access to I-80.

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Helpful?
Thank David E G
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Crestview, Florida
Reviewed 25 June 2016 via mobile

Easy to locate off of I 29. Comfortable and clean room. Eat before you get there, however, no restaurants are located within walking distance. Personnel are friendly and informative and the indoor pool looked so inviting that I wished I had brought my swimsuit.

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Helpful?
Thank H2H1952
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

Seattle, Washington
Reviewed 17 May 2016

The hotel is all one would expect from an economical hotel. A little dated, decent breakfast and friendly and helpful staff. Very close to the interstate and Omaha so it is a good location and quiet. Not far from most Council Bluffs businesses.

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Helpful?
Thank creativeelements
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Puerto Morelos Mexico
Reviewed 13 May 2016

Have not stayed here since April 2015. In one year it has gone downhill and well below what I experience at Comfort Suites in Topeka and Wichita, KS. Internet is slow and has restricted access. TV remote did not work and cable box did not allow for manual change of channels. Fridge freezer was iced over. Cabinet the Fridge was...

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Helpful?
Thank jonfromNE
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Ames, Iowa
Reviewed 9 May 2016

I was hesitant about staying at this hotel because of some of the reviews however we could not have been happier! Staff was very friendly, hotel smelled and felt very clean, beds were comfortable and I have no complaints of the room. The breakfast also had a very good variety. I would stay here again in the future!

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Helpful?
Thank holls85
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to share such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Hotel Management

Bellingham, Washington
Reviewed 24 April 2016

We have stayed at this Comfort Suites a couple of times traveling from east to west. Nice clean rooms, ok breakfast and nice staff. A bit of an industral setting but that is not a bad thing, little night time noise.

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Helpful?
Thank Norman S
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites

Address: 1801 S. 35th Street, Council Bluffs, IA 51503
Region: United States > Iowa > Council Bluffs
Price Range: RM350 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs
Council Bluffs Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check out the pool/hot tub before staying to make sure it is working.”
 of 5 bubbles davesB4530GR, 25 Aug 2016 | Read review
“Upper floors are usually quieter”
 of 5 bubbles I7661VIjulief, 7 Aug 2016 | Read review
“Not room 307!”
 of 5 bubbles jonfromNE, 12 May 2016 | Read review
“My room was on 3rd floor away from front and very quiet. 311”
 of 5 bubbles jaxxmodona123, 8 Jul 2015 | Read review
“Every room I/we've had has been perfectly satisfactory. They have some that are double size for not much more money.”
 of 5 bubbles CleveB_13, 26 Jun 2015 | Read review
5 of 5