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Quality Inn and Suites

Traveller (25)
Room & Suite (21)
Dining (6)
5231 Fleur Dr, Des Moines, IA 50321-2833 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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All reviews early morning flight hot tub complimentary breakfast in the morning international airport the breakfast area would stay here again road noise fridge and microwave waffles shuttle channels bedding
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1 - 5 of 160 reviews
Reviewed 15 October 2018 via mobile

We stayed here based on the proximity to the airport. Room was adequate but road noise very noticeable in the room we stayed in. Staff were great though. Shuttle to the airport was about 10m late but we booked an earlier on just in case!

Thank PaulR142014
Response from Palak P, General Manager at Quality Inn and SuitesResponded 15 October 2018

Thanks for your kind review on TripAdvisor. We appreciate guest take time to share their experiences, That way we can address any issues they may have. We look forward to seeing you again.

Reviewed 16 September 2018 via mobile

Unfortunately I spaced off booking a hotel with airport shuttle and park and fly availability or I would have researched more. This hotel served it’s purpose. I can’t see myself staying there again. Strange that there isn’t an elevator. Not very clean hotel. The room...More

Thank Mrsacorp
Response from Palak P, Guest Relations Manager at Quality Inn and SuitesResponded 17 September 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 2 September 2018

My mom had and early morning flight on August 31 so we decided to stay at the quality in the night before. When I asked if they had a pool and a hot tub the desk clerk was nice enough to give us a room...More

Thank tamaram651
Reviewed 21 August 2018 via mobile

Staff was rude, and smoked in front of building doorway and didn’t want to move when we were unloading the car. I’m highly allergic to tobacco products and by the time I got to my room, I needed my inhaler. I mentioned it to the...More

Thank johnmF4738DW
Response from Palak P, Guest Relations Manager at Quality Inn and SuitesResponded 22 August 2018

Thank you for your recent review on trip advisor. We appreciate your feedback, that way we can address the issues properly. We apologize for the wrong information your got about laundry service. We recently had some maintenance done to correct this and we are doing...More

Reviewed 3 August 2018

I’ve traveled all over the world and stayed in hundreds of hotels over the years. I’ve never had an experience like the one at this property. I had a reservation made 3 weeks prior for one night that was guaranteed to a credit card. I...More

Thank Schaerem
Response from Palak P, General Manager at Quality Inn and SuitesResponded 8 August 2018

We are sincerely apologize to your experience you had. Our cxl policy is 24 hrs. prior 6 p.m. The reason why we cancel your reservation is that the credit you gave us was declined when we try to pre authorize your stay for 1 night...More

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Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Hot Tub
Heated pool
Price range
US$73 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Price range
US$73 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Traveller (25)
Room & Suite (21)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
9 September 2018|
AnswerShow all 3 answers
Response from Palak P | Property representative |
Free 24 hrs. Airport shuttle
28 May 2018|
Response from 547timothym | Reviewed this property |
Sorry. Can't help on this one. We drove.
31 January 2018|
AnswerShow all 4 answers
Response from Palak P | Property representative |
4:30 a.m. to 10:00 a.m.
Room Tips
"Easy to reach but a few miles off I-80. Worth the effort IMO."
9 Nov 2017
Read review
"3rd floor, corner"
29 Sep 2017
Read review
"If you area light sleeper stay somewhere else"
19 Aug 2017
Read review
"Nothing was great here but location"
15 Jul 2017
Read review
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