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We spent one night at the quality inn on fleur drive. We have never been so disappointed. Check in was a little slow, but adjusted our rate to a senior discount. They don’t accept AARP. BUT GAVE US A 10% discount. They were sold out...More
Response from Palak P, Owner at Quality Inn and SuitesResponded 2 weeks ago
Thank you for your recent review on trip advisor. We appreciate your feedback that way we can address the issues properly.
Due to choice hotels check in system was down that reason it took time to check in.We can applied only one discount towards your...More
This was just off the Interstate by I-35 in North Des Moines. Staff was very nice and accommodating. Stayed for a wedding and this was ideal. Even though the property has been fully modernized it was clean and comfortable. I went for a long walk...More
Thank Timothy M
Response from Palak P, General Manager at Quality Inn and SuitesResponded 16 May 2018
Thank you for taking time to submit an online review on TripAdvisor. We appreciate your positive feed back. Our main goal is to provide great customer service as well as a clean, comfortable stay. We look forward to seeing you again in the future at...More
I stayed at this Quality Inn for the second time and found it to be as pleasant the second time as it was the first. Comfortable room, quiet, felt secure, and a staff that was professional. A single Queen served us well, the sofa was...More
Response from Palak P, General Manager at Quality Inn and SuitesResponded 9 March 2018
Thank you for your review, we appreciate you taking the time to share your experience with us. The insight helps us with accommodating future guests. We are glad to hear that our location. We look forward to seeing you again!
Let me first say that we had no problems with the rooms--it was the service that was sorely lacking. I had reserved two rooms in advance for a business convention, and explained we would be checking in through a business discount program that the motel...More
We were traveling on our Honda GoldWing and Can Am Spyder, and were quite tired. We were near the DSM airport, and knew that hotels were close by for a price. When stopping for gas and a bite to eat, the gas station attendant heard...More