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Embassy Suites by Hilton Hotel Des Moines Downtown

1,084 reviews
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Traveller (148)
Room & Suite (78)
Dining (12)
Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Des Moines Downtown
Special Offer: Double Points, Every Stay
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Reviews (1,084)Write a Review
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614
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94
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All reviewsevening receptioncocktail hourmade to order breakfastself parkingeast villageriver viewcomplimentary breakfast isstate capitolbeautiful hotelshuttle servicewithin walking distancegreat stayper dayfree shuttlewells fargo arenafront desk staffbusiness trip
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1 - 5 of 1,076 reviews
Reviewed yesterday

Room located at front of hotel directly on main street but never heard any traffic or noise throughout the night. Was surprised at how quiet the location/hotel was. The room was in great condition - very clean and up to date as well as the...More

Review collected in partnership with Embassy Suites Hotels
Thank morrisddme
Hotel's Favourite
Reviewed 12 November 2017 via mobile

I was greeted with a smile and an efficient checkin. The room was ready to host my board meeting and comfortable enough to relax afterwards. The ample breakfast was delicious and the manager’s reception was generous. I enjoyed the view of the Des Moines river...More

Thank Barbara B
Response from Riann H, Front Office Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 15 November 2017

Dear Barbara B, Thank you for giving up 5 stars! We are so glad you enjoyed your stay. Sincerely, Riann H

Reviewed 2 days ago

Older Embassy Suites. They actually have rooms with 2 double beds. Not queen, double. VERY limited HD tv channels. Its 2018, why skimp on tv service. Ribeye steak in the restaurant is 1/2 inch thick and it's served with fries. Seriously? You can't grill a...More

Thank Craig h
Reviewed 3 days ago

They have mandatory $23 valet parking but park some vehicles outside. Mine was covered in snow and ice in the morning. It wasn't explained and very disappointing. The lot where it was parked was unsecured and definitely not worth paying for.

Review collected in partnership with Embassy Suites Hotels
Thank thomasbJ6577PQ
Reviewed 4 days ago

I stayed 3 nights in January 2018. I appreciated the complimentary shuttle service from the airport. The hotel does offer a complimentary phone to call from the buggage claim area. The phone was a bit hard to find ( it close to tbe toilet sign)...More

Review collected in partnership with Embassy Suites Hotels
Thank Cristina D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$140 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (78)
Dining (12)
Pool & Beach (5)
Hotel & Grounds (109)
Bathroom (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jason C
26 March 2017|
AnswerShow all 7 answers
Response from shammerman | Property representative |
The rooms were renovated 2011-2012.
0
Votes
maryroselage
7 December 2016|
AnswerShow all 2 answers
Response from shammerman | Property representative |
Yes, there are a few. St. Amrose is just a few blocks away and we have a complimentary courtesy shuttle that will provide transportation both ways for you.
0
Votes
Sue M
10 May 2016|
AnswerShow all 6 answers
Response from pollyreid | Reviewed this property |
I concur with Seth E. I have a very good experience with the shuttle, too.
0
Votes
Room Tips
"Choose room away from entrance side."
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"No more hot tub and now bacon rationing at breakfast"
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"Rooms looking over the river have a nice view. Probably all the upper floors have nice views."
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"Was on 7th floor with view of the river, very quiet/"
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