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Renaissance Des Moines Savery Hotel

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405 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Osage, Iowa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016

My daughter used this hotel as the base for her wedding weekend. It was a great location with lots of nice restaurants and the farmers market close by. The staff was very accommodating and the bar area was wonderful. Would recommend this to anyone wanting downtown hotel.

Helpful?
Thank LBJ2014
Ringwood, New Jersey
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2016 via mobile

While the location and staff are excellent, the imminent renovation cannot be too soon. A recent visit ended with no hot water in the rooms. How can this happen? When I departed the problem had still not been resolved. Other than that one issue, the visit was a success. The banquet food was very good and the staff made every... More 

Helpful?
Thank Caroline v
1 review
Reviewed 4 July 2016

With the exception of the a/c going out on my last night, this is a very comfortable, relaxing hotel. The staff is extraordinary, especially the auto valets and Subbu in the BOS restaurant. I'm so impressed with the people here.

Helpful?
Thank Ryan T
Sherman, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2016

I am being kind to this hotel because the public spaces and staff are lovely. The rooms, however, another story. We stayed on the Club floor. The room was just big enough for the king bed and basically nothing else. The bathroom had no space for toiletries (no vanity). The a/c was inadequate. As we were there for a wedding,... More 

Helpful?
Thank annarbeit
danhaymes, Guest Relations Manager at Renaissance Des Moines Savery Hotel, responded to this review

Hello Annarbeit, Thank you for taking the time to provide us with some feedback on TripAdvisor. It seems that we have fallen short with your experience, specifically with our guest rooms. I have shared your feedback with our Chief Engineer and our Front Desk Manager to see that we resolve these issues. As you might have noticed we are about... More 

San Antonio, Texas
Level Contributor
357 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 20 June 2016

Upon arrival I gave front desk my Marriott Rewards number, without even so much as a welcome hello the attendant told me since your company prepaid for this reservation you will receive no credit for this stay. I keep a rewards number for all hotel chains that I travel with, and until this stay Marriott has always been one of... More 

Helpful?
Thank Jill V
1 review
Reviewed 10 June 2016 via mobile

Missy at front desk was awesome! She was Super helpful and very knowledgeable. The Room was great though not super clean... Stingy on pillows but they'll provide more. Restaurant is decent but there are so many better options nearby. The Downtown Location can't be beat. Great quirky hotel!!

Helpful?
Thank mtv767
danhaymes, Guest Relations Manager at Renaissance Des Moines Savery Hotel, responded to this review

Hello Mtv767, Thank you for taking the time and filling out a review on TripAdvisor. This is the only way we are able to better our service and product we deliver. Please do not hesitate to let us know if there is anything specific you would like to see improved. (I have already made the note to check into new... More 

Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 June 2016 via mobile

The front desk staff was outstanding and the room was awesome. So was the cleaning staff. But as for the restaurant, it was not as good as the rest of the experience. Unfortunately my schedule required that I had to use the restaurant for breakfast, a lunch, and a dinner. The food was always great, but the service was repeatedly... More 

Helpful?
Thank Michael G
danhaymes, Guest Relations Manager at Renaissance Des Moines Savery Hotel, responded to this review

Hello Michael G Thank you for taking the time and filling out a review on TripAdvisor. This is the only way we are able to better our service and product we deliver. I have informed the appropriate department manager about the staff service in our restaurant. We are taking proper steps to prevent these issues in the future. Thank you... More 

Belleville IL.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2016

The hotel is located downtown and the sky walk literally runs through it. The hotel is an historic building and needs a little help. The room we stayed in (king) had 2 bathrooms which is unusual and we turned it into a his and her's for the weekend. The bath nearest the bed had a clear glass walk in shower... More 

Helpful?
Thank Jeff W
Iowa
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 May 2016

This is the fourth time I've stayed at the Savery. It's one of my preferred hotel choices in downtown Des Moines. It's close to everything, and it's cute. Comfortable beds, nice amenities. If you are lucky enough to get a room on the east side of the hotel, you'll get a nice view of the capital. Staff is extremely helpful... More 

Helpful?
Thank bortdozer
Boise, Idaho
1 review
Reviewed 23 May 2016

Staff was superb. Room was delightful. Room Service was prompt & hot and tasty. 1 block away to great downtown vibe and city artwork...Would recommend for sure. My room had a terrific view of the Capital building as well.

Helpful?
Thank scottinboise

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bos
Bos
Cuisines: American
No photo provided
Coda Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This historic hotel, located in the heart of downtown Des Moines, Iowa is within walking distance to Wells Fargo Arena, Iowa Events Center, Civic Center of Greater Des Moines, Court Avenue restaurants and nightlife and East Village restaurants and shops. Start your day off right with a visit to Coda Coffee, located on the street level of the hotel, for freshly brewed Starbucks beverages. Then return in the evening to Coda Lounge to discover the hottest new lounge in downtown Des Moines. Don't miss the contemporary midwest cuisine and local products served in BOS restaurant, also located street level in the hotel. Additional amenities enjoyed by guests include a fitness center, indoor pool, whirlpool, complimentary airport transportation and complimentary wireless service. If you’re searching for a venue to host a romantic wedding, a business meeting or a conference, this hotel features over 12,000 square feet of function space, innovative meeting technology and a creative catering and culinary team. ... more   less 

Additional Information about Renaissance Des Moines Savery Hotel

Address: 401 Locust St, Des Moines, IA 50309-2311 (Formerly Renaissance Savery Hotel)
Region: United States > Iowa > Des Moines
Price Range: RM321 - RM710 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Des Moines Savery Hotel 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Renaissance Des Moines
Des Moines Renaissance
Hotel Style:
#8 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Des Moines Savery Hotel staff and other travellers.
1 question
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Webster, Iowa
10 months ago

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Questions? Get answers from Renaissance Des Moines Savery Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are a little different. Best to ask about layout options.”
 of 5 bubbles LBJ2014, 14 Sep 2016 | Read review
“ask, the rooms are so random, you need to ask.”
 of 5 bubbles annarbeit, 27 Jun 2016 | Read review
“Not an issue.”
 of 5 bubbles jacktcass, 18 May 2016 | Read review
“Rooms with a street view.”
 of 5 bubbles michaelmI6840SE, 29 Apr 2016 | Read review
“Maybe ask to view the room before accepting...”
 of 5 bubbles 836dj, 5 Apr 2016 | Read review
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