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Holiday Inn Express Des Moines/Drake University

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Holiday Inn Express Des Moines\/Drake University
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143 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Dixon, Illinois
Reviewed 29 August 2016

Like other reviewers have stated. It is clean, modern and the closeness to Drake University is great. The Drake Diner right nextdoor is wonderful. The breakfast is adequate; beats paying somewhere else. This was our second stay.

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Helpful?
Thank Jim T
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We appreciate the positive feedback Jim. We are glad you find our location to Drake University convenient for you. We appreciate your repeat business and hope to see you again soon.

Chicago, Illinois
Reviewed 26 August 2016

The building used to be a dorm, but has been changed into a hotel. It's homey and comfortable - we had a room with a "patio" - that is, it led out into the courtyard. Wifi was faster than at home, and it was free. I've been in fancier places, but this was fine! Loved it that there is a...

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Thank TravelingGrands2015
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for the wonderful feedback regarding your stay with us. We are thrilled you found our property to be as charming and delightful as we do. We love positive and exuberant guests as yourselves and we hope to see you again. In the meantime take care.

Reviewed 25 August 2016 via mobile

Place was awesome, breakfast was decent, yes there is NO pool but who really needs an oversized bathtub anyway rooms were clean, they only offer double queen rooms so no issues here. Customer service was very good

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Thank Kevin O
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We appreciate the terrific feedback Kevin! We are thrilled you had a wonderful stay. Take care and safe travels.

Miami, Fl.
Reviewed 12 August 2016

Great hotel. Quiet, clean, modern and comfortable hotel. Located right next to Drake University. Diner for late night food is located right next door. The rooms are extremely clean and the beds and pillows are super comfortable. The front desk staff is friendly and accommodating. Free in room internet. Great great stay.

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Helpful?
Thank maxfly
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We appreciate the great review and are very pleased that you enjoyed your stay with us. We hope to see you again!

Sioux Center
Reviewed 5 August 2016 via mobile

Room was very nice. Exceptionally clean and neat. The buffet breakfast was diversified and tasted great. Our waitress was outstanding and always had a smile. I would recommend the motel to anyone. The only downside is the proximity of the motel to the freeway traffic.

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Helpful?
Thank Alex P
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We are truly pleased that you had such a great stay with us Alex. Customer service and cleanliness are two of the areas we strive to be exceptional at, and we are thrilled that you experienced this during your stay with us. Safe travels onto your next destination.

Clarkston, Michigan
Reviewed 29 July 2016

I stayed here 4 nights in July 2016. Check in was fast and friendly. I had a room on the first floor. My room was regular size. I was told this place was once a dorm for the University. Then it became the Drake Hotel, and then it became the Holiday Inn Express. It is very close to the Drake...

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1Thank JeffreyTravel
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We appreciate your stay and the valuable feedback Jeffrey. We are very sad about the damaged to your rental car, and completely understand your frustration with that. We are pleased the other facets of your stay went well. Good luck to you in your future travels.

Oklahoma City
Reviewed 27 July 2016 via mobile

The approach to the hotel is strange, almost sketchy. It's a residential area, so don't think you're in the wrong place. The hotel was actually really great. The desk staff was extremely polite and helpful. The hotel was quiet. I was mildly concerned about noise being on a college campus, but had absolutely no problems. Good breakfast options for for...

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Thank compton49er
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

We appreciate the great review compton49er! We are thrilled you had a wonderful stay and do hope to see you again. Take care until next time.

Rosslyn, Australia
Reviewed 28 June 2016

my party of four were very happy with the size of the rooms and were very clean and the beds great to sleep on with nice comfortable pillows. The Inn was really quiet and close to Drakes diner which is excellent. As my granddaughter and daughter were in des monies for a visit to the university we found it very...

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Thank Geoffrey E
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for the kind feedback. We strive to provide exceptional customer service to every guest and make every stay as relaxing and comfortable as possible. We are thrilled that we were able to achieve this for you and your family. We look forward to seeing all again.

Jönköping, Sverige
Reviewed 23 June 2016

Clean and functional. The newly renovated fitness center was a disappointment as was the breakfast. The room was nice with several wall based USB-ports for charging, really something for other hotels to learn from.

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Thank Johfril
ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for your feedback regarding your stay with us. The areas of the hotel you found to be a disappointment will be addressed immediately, and we sincerely apologize that they did not meet yours nor did they meet our standards. We are pleased that you did enjoy your guest room. Thank you again and take care.

Sarasota, Florida
Reviewed 14 June 2016

On arrival we noted that the housekeeping carts and filthy linen were sitting around in the lobby. However, it was similar when we left and generally. The housekeeping of this hotel is poorly supervised although they are pleasant enough. The hotel is high priced for a hotel of this level. The tap water was repulsive, redolent of IODINE or some...

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Helpful?
Thank Jack P
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

I want to thank you and your family for staying with us. I am deeply concerned about what you experienced during your stay with us. These issues you have raised will be taken with utmost seriousness and will be promptly resolved. I sincerely apologize for these issues you encountered, and will be taking a personal assessment of what myself and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Greetings from Des Moines, Iowa, home of the Drake Bulldogs and Drake Relays. Holiday Inn Express at Drake is at the heart of this city's renaissance neighborhood and ideally located right on campus. Seconds away are the Knapp Center, and Drake Stadium. Dining is available next door at the retro-themed favorite, Drake Diner. Follow your meal with an independent film a jaunt away at the Varsity Movie Theatre. Come visit the campus, the community, and us; we'll make you feel at home.Plenty of entertainment awaits off campus as well. Attractions include Prairie Meadows Race Track and Casino, Adventureland Amusement Park, Iowa State Fairgrounds, Principal Park, and Blank Park Zoo. Also nearby are the Civic Center, Convention Complex, Veterans Auditorium, Hy-Vee Hall and Wells Fargo Arena. We are moments from the Historical Building of Iowa, the State Capital, Living History Farms, Terrace Hill, Salisbury Mansion and Hoyt Sherman Place. Centrally situated among all of the Metro's retail districts --- four major malls, many boutiques and antique shops. Seasonal attractions are plentiful and near. Other areas of interest include The East Village, Historic Valley Junction and Downtown Court Avenue District, where nightlife is at its best. Free Wireless Internet available in all guest rooms and public areas. Whether it is business or pleasure that brings you our way, our team is ready to serve you! ... more   less 

Additional Information about Holiday Inn Express Des Moines/Drake University

Address: 1140 24th Street, Des Moines, IA 50311
Region: United States > Iowa > Des Moines
Price Range: RM493 - RM775 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Des Moines/Drake University 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Express Des Moines/Drake University Hotel Des Moines
Holiday Inn Des Moines
Des Moines Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Des Moines/Drake University staff and other travellers.
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Mount Pleasant, Iowa
9 months ago

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Questions? Get answers from Holiday Inn Express Des Moines/Drake University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Room 207 with a view of a small courtyard (nice) but also looks directly across the courtyard to rooms on the other side.”
987greggp, 21 Mar 2017 | Read review
“Second Floor corner very quiet.”
969brendaa, 8 Nov 2016 | Read review
“I would recommend a room on the ground level, where the rooms open out onto a central Courtyard.”
TravellingGiulia, 28 Sep 2016 | Read review
“Ground floor is secure as it faces into internal courtyard”
Ru198, 26 Sep 2016 | Read review
“First floor patio rooms are nice!”
TravelingGrands2015, 25 Aug 2016 | Read review
5 of 5